While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Iberia, legally incorporated as Iberia, Líneas Aéreas de España, SA Operadora, Sociedad Unipersonal, is the flag carrier airline of Spain, founded in 1927.
Madrid, Spain
Flew Iberia Business Class from London Heathrow to Lima Peru.
Iberia lost my suitcase .
£3,000 kit….climbing gear , binoculars, fishing tackle ….gone !
The start of a dream ( £20,000 ) four week holiday to Machu Pitchu, Amazon, Panama, now in ruins .
No one at Iberia communicates.
Bad customer service.
Left in limbo in Lima.
Now trying to find a way to fly home.
I will pursue compensation.
IBERIA NEVER AGAIN !
Temu defrauda a sus clientes negandose a reconocer los avios que han ganado por sus compras en Temu realizadas en la tienda de Iberia Store. Temu no reconoce las compras correctamente rastreadas y utiliza a Iberia Store para defraudar a clientes que compran alli prometiendo recompensas (avios) que luego no reconoce. Cuidado con la publicidad engañosa de Temu!
Temu defrauds its customers by falsely prosiming rewards for purchases made on Temu via the Iberia Store, and then refusing to recognise such purchases as valid without just cause. Temu does not recognise purchases correctly carried out via Iberia Store falsely advertising rewards (avios) that it does not later issue. Beware of false advertising and promotions by Temu!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
