ICAN Kitchens Reviews 9

We purchased our kitchen from ICAN at the end of May 2025.
We were really pleased with the plans for the kitchen.
We contracted the kitchen fitter independent of ICAN, although they do use the contractor so offered assurances. however there were some minor issues at installation, the plan didn't work and adjustments needed to be made.... we accepted that these things happen...we were assured at point of purchase there would be a follow up...never happened.
We were never consulted regarding any changes and my husband was unable to contact Chris on the 2 occasions he called.

We have since had to replace our gas boiler as the casing surrounding it did not have appropriate clearance that is a SAFETY ISSUE
Again we accepted this... paid to have the casing removed for safety reasons.

Our dissatisfaction arose as less than 10 months after installation we notice water marks had left stains on 2 of the cupboard doors. This is not standing water but where it has run down the front of cupboard doors

On contacting today ICAN advised that the warranty DOES NOT cover water marks, they could recommend a cleaning process/company !!!!

They don't seem to understand the frustration at finding out our kitchen units are not able to withstand water and recommendations for a cleaning product will not remove the water marks

We recently had the pleasure of working with Ican Kitchens, led by the talented Chris Andrew. From concept to completion, the team delivered a kitchen that is both visually stunning and incredibly functional.

Chris’s vision brought our old and tired kitchen space to life with standout features like the new baulkhead, which adds architectural elegance and allowed a beautifully crafted custom pantry that’s as practical as it is stylish. The social oak table breakfast bar is the true centerpiece—warm, inviting, and perfect for everyday living.
A huge shoutout to Oliver Jamieson, whose craftsmanship and problem-solving were second to none. He tackled tricky structural challenges with clever, thoughtful solutions that made a real difference. His attention to detail and calm professionalism made the entire process smooth and enjoyable.
Also a big thankyou to James the Sparky, our lighting design is flawless. From ambient glows to task lighting, every fixture was installed with precision, enhancing both the mood and functionality of the space.
We were also fortunate to have Rory join the team as Project Manager. His communication was excellent—keeping us informed about delivery schedules and managing expectations, especially toward the end of the project when supplier delays began to affect the timeline. His updates helped us stay calm and confident, knowing everything was being handled with care.

We’re absolutely thrilled with our new kitchen. It’s not just a renovation—it’s a transformation. If you’re looking for a team that combines design flair and technical skill, U-can with I-Can Kitchens.

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Superb kitchen. Had a few fitting issues which Ican always resolved without any quibbling. Their determination to ensure complete customer satisfaction is both unusual and impressive in today’s world.

Customer service is their priority and I would strongly recommend this company

If you’re looking for a new kitchen, Ican, CAN deliver a fantastic kitchen!

The minute Chris came around to do our quote I realised what a genuine, polite guy he was. His passion and knowledge for kitchen design is second to none. After explaining everything I wanted the refit to look like, he delivered in his 3D modelling layouts (it was as if he could read my mind), the point is he listened and came up with solutions, when a unit I wanted they didn’t have the size for, he rang up the unit supplier and asked them if they could make what I wanted, and they did to my surprise! I specifically wanted a kitchen island which when other companies came to quote us said it was impossible with the space. Chris said it was possible, and it was, and it looks amazing with plenty of room to move around it.

Our refit was quite major because we needed to remove a load bearing wall between our dining room and kitchen. They project managed it all and supplied all the trades, builder, plasterer, plumber, tiler, electricians and joiners. All pleasant chaps, who tidied up after themselves.

We had an issue with our choice of pop up socket, kept beeping constantly whilst playing music, rang Chris up to explain what was wrong, and within days a replacement came and a fitter to change it over, in fact this happened 4 times… Chris came over at the weekend to try and see if he could resolve it, in the end he contacted the supplier who sent over a new batch one, and it’s working great now!

So if you’re looking for a kitchen company that strive to give you your dream kitchen and endeavour to make it happen, then look no further, you won’t be disappointed!

I love coming down every morning to our gorgeous kitchen and we have had lots of compliments about it since. Thank you Ican 😊

We sought a few quotes for our kitchen, from local independents to national businesses, and Chris @ ICAN Kitchens was a clear standout. His approachability, enthusiasm, friendliness and knowledge was first class. Chris listened to our wants and needs and guided us through every decision with expert advice.

We opted for a supply only service and Chris was on hand throughout the process, from concept design, receipt of goods, to the final fitted product, and any questions in between.

The quality of the product is fantastic and has received high praise from the different trades that have visited throughout the process.

If you would like a bespoke service and a premium product, from a local independent company that genuinely cares, then give Chris a call.

We’re thrilled with our new kitchen and can’t recommend ICAN enough!

#trusttheprocess

I can kitchens has been nothing short of superb, a company that is truly passionate about their product and value their customers. No fancy sales speeches or offers to tie you in with so many hours to sign up or double your costs. This company is honest gives you the best deal they can, and will do everything possible to deliver the kitchen you want. Having compared I Cann to other major retailers they were willing to push boundaries and create the kitchen that others said would not be possible. The CG image that Chris produced of our design was not a fancy fictitious temptation, it was a true to life image of exactly what our kitchen looks like. I would happily show every potential customer our kitchen and allow them to make their own decisions. Afterall We took years deciding on a kitchen, for me it was having trust in a company that they would deliver what they promised and the work would be completed on schedule. Our kitchen is aesthetically outstanding and beyond any design I could have conjured up. It is flawless in quality and fitted to perfection the attention to detail throughout the process is what really impressed me. In summary its well worth a visit to get a design made and if you like what you see just trust the process!

When we bought our new bungalow from a local builder in May 2023 the kitchen and utility room were fitted out with ICAN units a name we had not heard of before (builder’s choice). At just over a year on we are still delighted with the solid quality, appearance and logical design. We have no hesitation in recommending ICAN to anyone considering a new kitchen.

I really don’t know where to begin. I have never experienced such amazing service and detail to customer care as I have with Ican Kitchens. Chris himself is absolutely fantastic and I will be forever grateful for the hours he has spent with us perfecting our dream kitchen. Chris and Denton have kept us informed throughout and every single staff memeber who works for Chris has completed the work to a superb, spotless standard. There is no stone left unturned and every detail is taken into consideration.

A big thank you to Chris and his team who have allowed for a seamless renovation of our kitchen, dining room and utility which has transformed our house. Chris and his team organised the whole project including, knocking walls down, putting walls up, flooring, plastering, electrical works, plumbing and installation of the kitchen and utility. The whole package service has allowed us to continue with our lives in a relatively stress free environment, knowing our kitchen is in safe hands.

There are really no words to describe how great Chris is and if you are thinking about going to a commercialised kitchen factory, please don’t. Ican offer such a unique and personal service which can never be matched with a kitchen high street chain. There is a belief that an independent bespoke kitchen will be be extremely expensive, however this is not case. If you are thinking of getting a new kitchen, there is really no other place to go than Ican.

We have just recently had a new kitchen supplied and fitted by ICAN.
The service from start to finish was simply outstanding. Chris was very patient in helping us decide exactly what we wanted and offered loads of useful advice to help ensure we got it right.
Pretty much everything went like clockwork, always on time at every stage. The only problem arose was with the worktop, it was the wrong thickness and this was noticed straight away the day it was installed.
This is where most companies show their true colours and often try and pass the blame. Chris immediately got to work to find a solution and the matter was resolved without any stress.
This involved a fair bit more work and no doubt more cost but it was done quickly and without fuss.
On a few occasions throughout the fitting process (this was done in stages as it was part of a larger building project) Chris was on hand to inspect the work and check we were totally happy.
His attention to detail was really appreciated as he picked up on a couple
of ways to improve the kitchen during the fit that we would never have thought of.
At one stage Chris was away and we realised there was a missing part for one of the appliances. His colleague got this sorted very quickly and again no fuss or hassle to us.
Couldn’t be happier with the final result it is exactly what we wanted and would recommend this company without hesitation.