there is impossible to cancel the insurance! you have to email them and they take admin fee. they should be reported as this is not right.
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Non stop requests for documents that have been provided multiple times. Each request is responded to on my side within minutes, but takes about a week for them to then respond back. Their tactic... See more
Purchased excess car hire insurance from icarhireinsurance. Policy was from Halo Zurich. Had to make a claim for a stolen antenna. Uploaded all documents required, a few days later I received an ema... See more
Excess insurance with icarinsurance.com - claim goes with Halo. They have been stalling for 2 months and do not respond to emails. They asked for further documents, that they had already rece... See more
Company details
Information provided by various external sources
Find great cover on Car Hire Excess Insurance. Get industry-leading Car Hire Excess Insurance with annual policies starting from €46.99. Get a quote now!
Contact info
Parkview, 82 Oxford Road, UB8 1UX, London, United Kingdom
- +353 14311 334
- customerservice@icarhireinsurance.ie
- icarhireinsurance.ie
1.6
Bad
23 reviews
No recent history of asking for reviews
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Platinum Excess Waiver insurance Policy
Took out a Platinum Excess Waiver insurance Policy with this company to cover car hire excess which was the recommended company by DoYouSpain
I made a claim because the car hire company Goldcar charged me for a very small scratch which they stated was not there when I collected the car I did dispute this with Goldcar however after many calls and e-mails decided to make a claim from Halo, which is what my policy covered.
On 23rd May I sent the claim form 06/06 I received a mail from a claims handler Lorraine Flaum stating they had received my claim and it was awaiting a "Claims Handler"? which should take 2 to 3 working days.
I replied to the mail asking why nothing had been done before?
On 7th June I receive a mail stating my claim handler is Samantha Cottle
and my claim number is 5114630
Since then I have heard nothing despite numerous e-mails and not even an acknowledgement which I asked for!!
Watch this space looks like a job for the insurance omnibus man
27 July 2018
Unprompted review
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