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Specialist motorcycle helmets, scooter helmets, motorcycle gear - motorcycle clothing, body armour, sportswear - off-road gear and motorcycle accessories. More than 180 brands and thousands of products in stock.
DON’T USE THIS COMPANY
Their website is ‘icasque.co.uk’ but they post items from France so if an item doesn’t fit you have to pay excessive postage charges to return an item and if you want a refund it can take up to two weeks from the time of posting. Extremely poor company that I would never use again!
Really good guys, comprehensive one, ready to support in each trouble.
Have recently bought a size T1 Omega level 2 back protector for a Bering Cobalt jacket (L). The purchase was absolutely straightforward, delivery was quick (despite being despatched from France and having to clear customs) and the back protector arrived very well packaged in protective paper and a strong cardboard box. There were frequent messages from iCasque and the courier (DHL) to update on progress of the order. Very impressed with the service provided by this company and wouldn’t hesitate to buy from them in the future.
Note: I searched UK suppliers for months looking for a size T1 protector but all were out of stock. I was eventually told the Omega had been discontinued but they couldn’t recommend an alternative despite selling Bering jackets. Very happy to have found iCasque.
I ordered a Pinlock anti fog visor insert, for a DMD last year. When it arrived it didn't fit my helmet, I intially assumed the error was iCasque, but it turned out I'd ordered the wrong one. iCasque asked for photos of my helmet and identified the right Pinlock, something I'd been unable to do. They provided clear instructions for return. Ordered me a replacement and sent it at their cost. Fantastic customer service, I think Giorgia may have been my point of contact. I'd highly recommend using them.
Brexit Tax and Duty Issues,
After a misunderstanding of additional Tax, Jerome from Icasque, called me up and worked with me to find a solution for the items that had been sent to me.
Was very helpful and promised to escalate the processing of my order.
Much trusted in stark contrast to DPD, which customer service is no existing
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