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Rated 5 out of 5 stars

I used these for over a year and i never had any real issues. Had the odd crash but that cant be helped. When i did have an issue it was small things and they fixed it within hours usually. I... See more

Rated 5 out of 5 stars

Stellar performance. I use the 10gb Rust server and I am able to have 175 players connected without any issues or lag. Sever appears in the browser list quickly! Server located in central USA increasi... See more

Rated 5 out of 5 stars

I tested a few hosting providers and had nearly given up when a popular Youtuber called Srt Bull told me about Iced Hosting. Before the 24 hour trial was up I knew I had found the best service availab... See more

Rated 4 out of 5 stars

I would like to say that the server itself is much better than the other server provider I had. I did have an issue loading up my custom map for 7 1/2 hours the first wipe though. Your entire customer... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

Welcome to IcedHost. We excel in providing the high-quality hosting for game servers and discord bots. We provide game servers for the hottest games such as Rust, Minecraft, and more! We use data centers from around the world, so that we can ensure you always have a great connection to your server! At IcedHost, we put customers satisfaction and product quality first.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

126 reviews

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Rated 4 out of 5 stars

Rocky Start, but got better

UPDATED:
Submitted a ticket to support. Response was quick. I am still not able to see the 24/7 live chat in Chrome (unknown why at this time, no ad blocker), but I can see the 24/7 chat in Edge. The install and getting started process is a lot more complicated than it needs to be, but once you get going the control panel is pretty simple. I am giving them another chance and not refunding or cancelling my service.

Signed up for a Rust server. Set up my account, paid for the server. Couldn't even log in to the "IcedPanel" as it said no user existed. Go to their discord for help, message in Discord says they no longer use it as they have 24/7 live chat support. Go back to their web page, no 24/7 live chat support. Cancelled my account and requested a refund. Sad way to do business.

17 August 2021
Unprompted review
Rated 5 out of 5 stars

Amazing server hosting

Amazing server hosting! I used a couple before hopping over to IcedHost and wish I would have sooner. Hands down best customer service around.

29 July 2021
Unprompted review
Rated 5 out of 5 stars

Amazing Staff!

Had a small issue with my new server, staff were prompt on fixing the issue and offered great advice to prevent said issue from happening again.

2 July 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Hosting Provider

Currently very pleased with the performance of IcedHost. They have been very assistive to all of my questions and have been very attentive to resolving any mistake I made. The performance is incredible. You just can't find it for the price point anywhere. Very happy to have moved hosts.

30 June 2021
Unprompted review
Rated 5 out of 5 stars

10/10

10/10. Panel is nice to use and easy to understand. Server had lag free uptime. Customer support was top notch. Would recommend

21 June 2021
Unprompted review
Rated 5 out of 5 stars

Great Customer service!

IcedHost is a great place to go if you are looking for any type of game servers you wanna run. They have fantastic support & if there are issues with your server there right on it to make its running like new!

31 May 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic Servers

Fantastic Servers, Gamepanel UI is powerful and easy to use packed with features, support is always super fast to respond 10/10

25 April 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! Quick response time and have a friendly community In discord where you can ask fellow server owners. Overall great service they make really easy manage it, giving you all the controls.

24 April 2021
Rated 3 out of 5 stars

Server crashing

In the three days I've had a server up, it has crashed everyday. Mostly the service has been good but the interruptions kill the experience.

18 April 2021
IcedHost LLC logo

Reply from IcedHost LLC

Hi there,

Thanks for your review!

We strive to provide the highest uptime possible across all of our services. In the past few days we have observed some network issues that are related to one of our carriers.

We take these issues very seriously and are vigilantly working to improve and prevent the disconnects that briefly occurred in the past few days. We are already starting to see a massive improvement and do not expect any further issues from this cause!

Please feel free to reach out to us directly via the discord or a ticket if you have any questions or need any help!


Thanks & Regards,
The IcedHost Team

Rated 5 out of 5 stars

Very Reliable

Very Reliable. Fast Support. Very easy to browse in files. The only thingi can complain about was a problem that occurred when I was using the "Auto Wipe System" for my rust server. It got an error and i had to contact staff. Lucky they have support that answers within 1 minute. 5/5 100%

18 April 2021
Rated 5 out of 5 stars

The server is very easy to use and…

The server is very easy to use and always up. It has been zero hassle and worry every penny. I have had 3 other hosts and always some type of issue with things not working, broken links etc. Keep it up.

17 April 2021
Rated 5 out of 5 stars

Brand New Rust Server Owner

I am brand new to Rust server ownership and admin, and I can't believe how intuitive the administration panel is. Great discord server, too. I've received lots of answers to noob questions and am very happy with my decision to go with IcedHost.

5 April 2021

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