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Rated 1 out of 5 stars

I bought a bracelet and paid close to $700 for it. You would think it would not break within the first year. But it did, I contacted customer service and was told the warranty does not cover accide... See more

Rated 5 out of 5 stars

I like all my jewelry I purchased from these guys trust me if you haven’t gotten anything from them you’re going to hate going elsewhere…. I’m not done with them yet I see more that I want … And want... See more

Rated 5 out of 5 stars

Great customer service, these guys are on the ball and they don’t play. Always treated me with the utmost respect and the quality of the products are fantastic. That paired with amazing customer servi... See more

Rated 3 out of 5 stars

Overall experience is 5 star. I purchased the necklace and pendent for my son for Christmas. Unfortunately, after two days of wearing the chain my son had an allergic reaction. Since, this was orde... See more

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3.1

Average

TrustScore 3 out of 5

403 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Do Not Order!!!!

It has been over a month now, still waiting for my chain to arrive. No response from customer support. Last thing they told me was to call customs myself and find out what the holdup is. I’ve asked for a refund - but customer service will not return my email.

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Get product,very helpful when I was…

Get product,very helpful when I was trying to locate my package ! They contacted me every day to keep me informed ! Many compliments on my new chain , thanks Fam , I'm proud to be part of the Ice Mob family !!!

2 April 2024
Unprompted review
Rated 5 out of 5 stars

I got earrings and a necklace

I got earrings and a necklace. The price was great qnd they was shipped fast. The quality of them is great and they shine. I have had so many ppl ask where i got them and how good they look.

2 April 2024
Unprompted review
Rated 5 out of 5 stars

This company is the best

This company is the best! Their customer service and return policy is 100%. We have bought multiple pieces from them and will continue to do so. You actually get a human response when you email them and they honestly value you as a customer.

21 April 2024
Unprompted review
Rated 5 out of 5 stars

The Ice is nicer than the pictures

The Ice is nicer than the pictures! It’s very eye catching and I’ve got tons of compliments. Only thing was the bracelet was 7inch but I need 8inches and they swapped it for me no questions asked. Great product and great customer service.

6 April 2024
Unprompted review
Rated 5 out of 5 stars

SATISFIED,BUT...

Not being a person who can afford to spend thousands of dollars on real diamonds, it's nice to have a "QUALITY" alternative. I was also very impressed with the timing from purchase to delivery. It would have been nice to receive a bag for both of my rings instead of just 1 bag for both rings..

22 March 2024
Unprompted review
Rated 1 out of 5 stars

Extremely disappointed paid for an…

Extremely disappointed paid for an express service on the 22nd of March after 1pm . and now i dont get it until the 28th . will return as soon as i receive for future reference be more clear on your shipping instructions.

Have a disclaimer that your warehouse does not work on Friday , Saturday or Sunday , don't advertise 1 to 3 day delivery without being sepcific .

21 March 2024
Unprompted review
Rated 5 out of 5 stars

Fast delivery, great product!

5/5 quality and for that quality the price is very cheap! I reccomend this site for everyone to buy from.
I bought a ring from it and when I showed it to my friends every one of them was amazed. They tought it was real diamond(which they offer, but I bought my ice with CZ stones and they really look like if they were real diamond) they tought it cost like hundreds of dollars but in reality it cost like 60$.
I reccomend this site for everyone who want good accesories or jewelry for themselves!

14 March 2024
Unprompted review

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