Icestork Reviews 

188
•
TrustScore 1.5 out of 5

1.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I ordered a sweatshirt got a tracking number in about 2 days but tracking is a joke gives you no information no estimated delivery date no location nothing, I’ve emailed them about 10 times to ask abo... See more

Company replied

Rated 1 out of 5 stars

I ordered a LARGE sweatshirt for my husband for Christmas. It took about a month to receive the product. Unfortunately, the sweat shirt was too small and the sweatshirt is more like a extended medium.... See more

Company replied

Rated 1 out of 5 stars

The mug was packed in a cardboard box. No packing material, no padding. Unsurprisingly, the mug was smashed. A remarkable indifference to customer service. There is NO WAY that anyone could expect a... See more

Rated 5 out of 5 stars

Best store ever , I buy two hoody’s white Mariah Carey print shortly befor Christmas for schopping to Germany ! They came very shortly but by one was the print forgot ! But one or two very friendly cu... See more

Company details

  1. Printed clothing store
  2. also in
  3. Clothing Shop

Written by the company

Find and get your things on our store: t-shirts, sweatshirt, leggings, tote bag, drinkware and more, Icestork - Made For You.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

188 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.7

All reviews

(188)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My Husband kneels with Kaepernick

I made two purchases of the same t-shirt in less than a week. I ordered the kneeling Kaepernick shirt for my husband in black but I guess I wasn't thinking because the afro was black too so you wouldn't get the full understanding of the graphic. So the second he opened the package and saw the black on black I ordered another one in the Heather gray color. It looks amazing and arrived just in time for his birthday. The afro fist is clear and the message is understood!

21 October 2017
Unprompted review
Rated 2 out of 5 stars

I understand that there is cost in …

I understand that there is cost in postage for returns but my order however it was received in your side was not what I needed. And no I don’t want 40% off my next purchase because I could barely afford this. Now I’m stuck with two huge LONG sleeve... (that I didn’t even know was an option) shirts.. it’s not like I wanted my money back

20 October 2017
Unprompted review
Rated 2 out of 5 stars

I have a hard time giving good reviews …

I have a hard time giving good reviews to any company has a no return or exchange policy for on-line sales. I also tried to use my credit card to make a purchase but could not and had to use pay pal.

19 October 2017
Unprompted review
Rated 1 out of 5 stars

No packing material; mug was smashed in shipping

The mug was packed in a cardboard box. No packing material, no padding. Unsurprisingly, the mug was smashed. A remarkable indifference to customer service. There is NO WAY that anyone could expect a ceramic mug to survive being mailed without padding. Might as well just include a card, one that says, "Screw you, loser! Your mistake for trusting Icestork with your money!"

19 October 2017
Unprompted review
Rated 2 out of 5 stars

Got the item fine and it is ok but I …

Got the item fine and it is ok but I placed my order super early in the morning, maybe 7 am. At 8 am I emailed every customer service email I could find to ask for a different item instead. No one responded for 3 days and my item was finally sent and they responded saying that they couldn’t because it was sent. If they were on top of their customer service inquiries that wouldn’t of happened.

18 October 2017
Unprompted review
Rated 1 out of 5 stars

I want a refund

I want a refund . I'll ship back the sweater but it's nothing like the picture I'm super disappointed

17 October 2017
Unprompted review
Rated 1 out of 5 stars

Terrible quality sweater

Ordered a sweater off here. The image was completely blurred and pixely. So bad I can't even wear it. It looks nothing like the pictures they advertise. I would give 0 stars if I could.

17 October 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look