ICANIWILL Reviews 

The size is smaller than with other brands. The quality feels good.
The top goes up while working out.
Socks are very comfortable

I love the quality and the love that you put in into the clothes its made with a lot of love.

Thank you guysss.

I ordered four items but two were out of stock so they were not shipped at all. I received a refund for those. The other two I needed to return because they didn’t fit at all. I was expecting a refund for the rest so I could have two outfits. However, I had to pay a return fee for the two items I returned.

I did not receive my order. I reached the customer support, and they mentioned the order was stucked in the transit so they will resend another package for me, but at the end i’ve got no information about where the second one is, and the customer service is not answering anymore.
Despite that i paid extra fee for the fast delivery, so it looks like it might’ve done even worse 🥲

I ordered for the first time and I didn't receive one product then they return my money pretty fast because the product i order is sold out that I found they did really good. They also gave me discount but only valid for 14 days. I already try the clothes that I bought and they looked really good. I satisfied product but i think for the service could be better.

Pretty and good quality

I still did not get any answer regardin my return! I am waiting for the return label for 2 weeks now, I sent several e-mail that I need the label or address but nothing. NO ONE got back to me so far! That is a terrible service!!

Quick delivery, and very happy with the products! The pants are long enough for me as a tall girl (180cm), which I normally struggle with with other brands.

Really wanted to get a pair of shorts that had been out of stock. Got notified that it was available again and ordered it, added a shirt that I liked but didn’t love and wouldn’t have gotten if it wasn’t for the shorts. Fast forward to getting the notification that the order has been sent i also get an email informing me that they made a mistake, that the shorts are out of stock again and that they only sent the shirt. Really bad customer service - either wait with sending until you got the shorts again or then give me the chance to cancel the whole order altogether.

The order arrived quickly. The clothes I ordered fit well and are very comfortable.

Quick and seamless customer experience. The products received matched expectations on color, fit and quality.

The website gives the impression that the goods are shipped from Switzerland, but they are actually imported from abroad. As a result, I had to pay an unexpected 26.5% in customs and import fees. This makes quite a difference and should be clearly disclosed before purchase.

Offers very little size range and when they do offer the sizes they have they’re sold out. Purchased a colour set I would originally buy but it was the only set they had in my size. Only after shipping was I notified that they had only shipped the top because they oversold the pants. There was no option of exchange or another colour pants in my size.

I have nothing bad to say about the quality of the clothes, because that is just amazing. But I have had an issue when buying a specific shirt from the store. Now two times i have ordered a shirt, while it was still showing it to be in stock. Then out of nowhere multiple days later I have recieved a refund to my bank account, no email or anything. When I have asked customer support about this issue I was first and now a second time sent a discount code and an explanation but I still am just sad that I have bought an item that is shown to be in stock and then without an email or anything I just get refunded because my order didn’t “reserve” the item quickly enough:(((( Both times I have checked later and seen that it shows the shirt is still in stock on the website.

Very fast delivery
Super beautiful products and materials

Quick, constructive and direct. Perfect way of communication with customers!

I got a top from them and it is amazing but i also tried to buy shorts *twice* and they messaged me after a couple of days that those were out of stock.

The website experience was extremely frustrating. I really wanted to place an order, but the platform had several technical issues. I could not log in properly, and when browsing on my phone, an error message appeared almost every time I opened a new product page.

The mobile experience was particularly poor, making it nearly impossible to shop normally. I eventually had to switch to my laptop and open each product in a separate tab just to continue browsing. This made the whole ordering process unnecessarily difficult and time-consuming.

The products may be nice, but the website functionality and user experience need serious improvement.

I have been a loyal ICIW customer for years, which makes this experience even more disappointing.

In June 2026, €79.90 was deducted from my bank account for an order that I never received. I also never received an order confirmation. I immediately contacted customer service and provided proof of payment. When that was not considered sufficient, I even paid €30 for an official investigation by my bank and submitted the results.

Unfortunately, throughout the entire process, I felt that no real effort was made to investigate my case. I was repeatedly asked for an order number or order confirmation, even though the fact that I never received one was the very issue I was trying to resolve.

Instead of helping to trace the payment, I was continuously referred back to my bank. Despite providing multiple documents and cooperating fully, the case was eventually closed without a solution.

Mistakes can happen, but what disappointed me most was the lack of ownership and willingness to investigate further. As a long-standing customer, I expected much better support.

Very disappointing experience.

Fast delivery