IC Markets Global logo
Visit website

IC Markets GlobalReviews 

54,898
•
TrustScore 5 out of 5

4.8

Stock broker
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 8,307 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional approach, often highlighting their ability to provide clear and concise information quickly. The service is frequently described as excellent, with many appreciating the fast response times and efficient resolution of issues. Reviewers are particularly satisfied with the customer service, noting its responsiveness and the ease of getting their queries answered. However, some customers also noted issues with customer service quality, mentioning slow replies or unhelpful responses to emails. A few other people also felt that the account application process was frustrating and required excessive documentation.

What people talk about most

Customer service

Customers had positive experiences with customer service, often describing it as helpful, professional, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

People report positive experiences with service, often highlighting the swift, fast, and efficient support... See more

Response time

Reviewers consistently express satisfaction with the quick and helpful response times from customer service.... See more

User experience

Users describe positive interactions with user experience, highlighting a smooth and pleasant process that is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was the first person that had given me all the information I needed. I find the digital bots initially very difficult as they ask the same questions over and never resolve my issue. The person I... See more

Rated 5 out of 5 stars

IC market support team is just awesome, they patiently and professionally solved my issued, saphire is the agent solved my issue with KYC

Rated 5 out of 5 stars

I had a very swift and helpful response. Assistance by setting up account in less then 2 minutes, great help

Rated 5 out of 5 stars

Hi had a slight issue today with logging into my platform but the support team were very helpful and solved the problem quickly.

Company details

  1. Stock broker
  2. Currency exchange service
  3. Finance broker
  4. Gold and silver trading company

Written by the company

IC Markets Global is one of the world's largest online Forex (FX) trading brokers, offering spreads from 0.0 pips to traders globally. With the fastest trade execution and unmatched liquidity, IC Markets Global is the number one choice for active Forex traders. IC Markets Global offers online Forex trading through multiple platforms, including MetaTrader 4, cTrader, Webtrader, and apps for iPhone and Andriod. Gain an edge today - trade with IC Markets Global. **The overall reviews and ratings relate to the IC Markets Global brand.**

Written by the company

Contact info

4.8

Excellent

TrustScore 5 out of 5

55k reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(54,898)

8,825 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Sure

Sure, I’ll leave a review. Thank you for your support!

30 June 2026
Unprompted review
Rated 5 out of 5 stars

As always

As always, replies are swift and issues are sorted out very quickly. Good service.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with the IC customer service

I had a great experience with the IC Markets customer support team. They responded quickly, answered all my questions clearly, and were very professional throughout the conversation. The support agent was patient, knowledgeable, and made the whole process smooth and stress-free. It's reassuring to know that help is available whenever needed. Overall, I'm very satisfied with the service and appreciate the excellent support provided by the team. Highly recommended!

29 June 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look