I have purchased a Mens Boss top and bottoms. Emailed on numerous occasions to exchange the items and have not heard no response at all. I am very disappointed in not getting any response. And hope t... See more
Company replied
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See what reviewers are saying
great cards as always. However..... This is the second time I've placed an order and not had an email confirmation, although the order says I will. I also cannot get into my original account - n... See more
Customer service were extremely helpful and courteous, first emailing me and then phoning; politely explaining why my online order had not been finalised. It was my mistake! The young lady the... See more
Amazing catalog of cards organized by topic. Cards are priced competitively. My order mailed from the UK arrived in Matthews North Carolina in 7 days. It made sense to order a dozen to spread the mail... See more
Company replied
Company details
- Gift shop
- also in
- Hobby shop
Information provided by various external sources
Icon design and create innovative, contemporary greeting cards. Beautifully produced collections of award winning cards available to buy on line.
Contact info
Stella Way, GL52 7DQ, Bishops Cleeve, United Kingdom
- icon-art.com
4.1
Great
227 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer service were extremely helpful…
Customer service were extremely helpful and courteous, first emailing me and then phoning; politely explaining why my online order had not been finalised. It was my mistake!
The young lady then took my order which was delivered next day, as promised.
The order was delivered in secure packaging.
Thank you.
19 January 2021
Very good and quick service
10 January 2021
Distinctive cards delivered as requested
2 January 2021
Great service in the end ...
I had great difficulty ordering on line as it seemed not to accept that my banking address and postal address were the same. That said, a member of staff was kind enough to say that even though the order got rejected at least three times, it had in been accepted twice and she sorted out a refund on one of them which was very much appreciated. They were large orders too. Now I have my cards, I can say that I am delighted with them and will definitely be buying more!!!!
9 December 2020
great cards as always
great cards as always. However.....
This is the second time I've placed an order and not had an email confirmation, although the order says I will.
I also cannot get into my original account - now used 3 times. So icon=art not the best technology/website but my gorgeous cards always arrive. You're trustworthy.
Pamela McGregopr/Australia (and UK when we're allowed to leave Down Under)
7 December 2020
As above excellent in all respects.
6 December 2020
It was very easy to choose cards and …
It was very easy to choose cards and what a good choice. Then the buying process was easy. Many thanks. Will be back. Jeanie
24 November 2020
Fabulous Cards as usual
Fabulous Cards as usual! Speedy delivery and great customer service.
18 November 2020
Great service
Great service. Replied to my email quickly and was very helpful. Fast delivery too.
9 November 2020
Reply from icon
Thank you Miss Curtis
Reply from icon
I would agree if we were actually the company that sold you a cross trainer! WE SELL GREETING CARDS. Put your reviews on the correct company. Before you place your review check the other reviews on our account, they all mention greeting cards except the odd one who have done the same as you and posted on the wrong account. We do not sell consoles, mobile phones, calendars or now cross trainers......
Good product and swift delivery
Good product and swift delivery, will use again
3 October 2020
Unprompted review
Great selection of cards at a good…
Great selection of cards at a good price. Delivery is always prompt.
24 September 2020
Unprompted review
Very helpful and efficient service.
15 September 2020
Unprompted review
Icon Art Trade Customer
Great ordering and delivery service, with a quality product. Very pleased
14 September 2020
Unprompted review
What fun to receive such unusual and…
What fun to receive such unusual and thought-provoking cards from across the pond. Much Appreciated!
24 August 2020
Unprompted review
Great variety
An amazing variety of beautiful cards at a great price. I was able to tick off all my special occasions for the next 6 months with a single visit to the website. Delivery was speedy and the quality of the cards and envelopes was excellent.
17 August 2020
Unprompted review
Extremely unhelpful customer services
Extremely unhelpful customer services, refused to put me through to a manager. The console on the VR21 is faulty, got passed around the houses. Guy called Dan refused to take my complaint seriously, refused to put me through to a manager.
13 August 2020
Unprompted review
Reply from icon
London 65, please can you put your review on the correct company! We sell greeting cards and I have no idea what a VR21 is! If you would a greeting card though please visit www.icon-art.com I am sure our service will be much better!
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