I have purchased a Mens Boss top and bottoms. Emailed on numerous occasions to exchange the items and have not heard no response at all. I am very disappointed in not getting any response. And hope t... See more
Company replied
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See what reviewers are saying
great cards as always. However..... This is the second time I've placed an order and not had an email confirmation, although the order says I will. I also cannot get into my original account - n... See more
Customer service were extremely helpful and courteous, first emailing me and then phoning; politely explaining why my online order had not been finalised. It was my mistake! The young lady the... See more
Amazing catalog of cards organized by topic. Cards are priced competitively. My order mailed from the UK arrived in Matthews North Carolina in 7 days. It made sense to order a dozen to spread the mail... See more
Company replied
Company details
- Gift shop
- also in
- Hobby shop
Information provided by various external sources
Icon design and create innovative, contemporary greeting cards. Beautifully produced collections of award winning cards available to buy on line.
Contact info
Stella Way, GL52 7DQ, Bishops Cleeve, United Kingdom
- icon-art.com
4.1
Great
227 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good prompt service with excellent…
Good prompt service with excellent packaging.
9 September 2019
Unprompted review
Reply from icon
Thanks Hugh. I look forward to sending you more orders in the future.
Great selection& prompt delivery.
2 September 2019
Unprompted review
Reply from icon
Thank you Martina. Please come back again!
Excellent card and presentation
Excellent card and presentation. spot on delivery. I'll be back ... Peter
4 August 2019
Unprompted review
Reply from icon
Thank Peter.
Reply from icon
Thank you CC!
latest order
Icon never fail to deliver quickly and efficiently. A great company to work with.
7 July 2019
Unprompted review
Reply from icon
Thank you Sarah, we try our best!
Card delivery
Great, service - quick delivery
And revived a special offer for next time
Thank you
7 July 2019
Unprompted review
Reply from icon
You're welcome Lisa!
Great catalog of cards, great service.
Amazing catalog of cards organized by topic. Cards are priced competitively. My order mailed from the UK arrived in Matthews North Carolina in 7 days. It made sense to order a dozen to spread the mailing charge over multiple items.
3 July 2019
Unprompted review
Reply from icon
Hi Chris, thank you for your review. You are right, it is better to buy in bulk when shipping overseas. I am pleased it arrived promptly by post. Thank you
I have never received my order
1 July 2019
Unprompted review
Reply from icon
Hi Jane,
Thank you for notifying us that you did not receive your cards. Please accept my apologies. I have sent you an email regarding this. Kind regards, Kim
Reply from icon
Thank you, we try to get our cards in the post the same day as the order is received. We look forward to receiving your next order!
Reply from icon
Thank you Ken. You are a great customer too!
Great experience
Great experience. Easy to shop, good value and arrived super fast.
6 May 2019
Unprompted review
Reply from icon
Thank you, we do try to get the cards out in the post asap, same day as order if we can.
Reply from icon
Hi Ray,
Thank you for taking the time to leave us this great review.
Kim
WHAT AN INGENIOUS CARD JAWS IS
What a wonderful card Jaws is.
A lovable goldfish has a shark-fin strapped to his body. For self-defence? For mischief? As a fashion accessory? It's entirely up for debate.
Brilliant!
31 March 2019
Unprompted review
Reply from icon
Thank you Freda, we were pleased to read that you liked this card.
a delivery address that was not the billing address.
I did find that trying to enter on-line a delivery address that was NOT the same as the billing address just did not work. The order is now in the UK when I actually wanted (and had completed the delivery details correctly) the order sent to France.
fortunately this is not a big issue however --- !!
30 March 2019
Unprompted review
Reply from icon
Hi Paul, I was sorry to read you had a problem placing your order. I have sent you an email. I hope that we can resolve the issue for when you place future orders!
Kind regards
Icon Customer Services
Fast delivery,great selection of cards
Fast delivery,great selection of cards. Perfect.
7 March 2019
Unprompted review
Reply from icon
Thank you for your review. We look forward to receiving your next order!
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