Quality of the children's bean bag and foot stool was brilliant and was really reasonable in price. Sometimes bean bags are half empty and sag, but not the case with this....its full of filling, makin... See more
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Comfort isn’t just the squish of a bean bag. It’s the way a cushion makes you smile when you walk into a room. It’s a perfectly arranged shelf. Or your favourite mug. Comfort isn’t just something that’s tactile, it’s emotional too. A thoughtfully chosen piece reflects you your taste, your memories, your everyday rituals. And that’s what we design for comfort you can feel, and comfort that makes you feel like you’re home.
Written by the company

for all UK mainland customers
Unit 3, Easter Park, Baker Road, Nelson Park, NE23 1WQ, United Kingdom
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The product is one of quality and looks even better in reality than the advertised photo suggested
It was delivered promptly and efficiently

Reply from icon (formerly BeanBagBazaar)
Nice item - am pleased, but disappointed we had to fill part of it ourselves. The Box it arrived in was massive and would have housed the Bean Bag if it was completely filled!

Reply from icon (formerly BeanBagBazaar)
Excellent all round from order to customer service on the phone to delivery can’t recommend them more

Reply from icon (formerly BeanBagBazaar)
The bean bag i ordered arrived the next day, in perfect condition and was better quality than I expected. The material is so easy to wipe or brush off, weve been using it outside in the garden. Thank you!

Reply from icon (formerly BeanBagBazaar)
Great products, good price and good delivery service. I will repeat for sure

Reply from icon (formerly BeanBagBazaar)
We ordered two of the indoor/outdoor beanbags and so far they seem great. They haven't yet made it outdoors but they look like they will hold up well. It is handy having a couple of extra 'chairs' around the house that are so easy to move. It would be 5 stars, however, they arrive partially filled and we made a right mess of filling them up. Others may have better luck but we are still finding the balls (it has now turned into a game). However, I wouldn't let it put me off ordering another but I do still wish they came completely pre-filled.

Reply from icon (formerly BeanBagBazaar)
The product is nice. DPD were the delivery courier on this and they were terrible. Didn't show up, claimed they had attempted a drop off when they hadn't. Took a few days of chasing them. I eventually contacted ICON who sorted everything out and got my delivery to me quickly. Product and customer service from ICON was great, DPD is the reason for the 4 stars and not 5.

Reply from icon (formerly BeanBagBazaar)
Very easy to order and excellent service with the goods being despatched next day. Took off one star as the courier initially said they tried to deliver but were unable to. However, the delivery address was my work address, which is open 24/7. The second attempt was successful though, which is fine.

Reply from icon (formerly BeanBagBazaar)
Great value for money and quality also great customer service

Reply from icon (formerly BeanBagBazaar)
Easy process from start to finish and delivered quickly. Products exactly as expected and very good quality

Reply from icon (formerly BeanBagBazaar)
Fast delivery, material quality is great, and size is ideal for adult.
Only minor point is I feel the beanbag could be a little bit fuller. But that’s just me.
Otherwise exactly as described
Update 30/6/2026.
Customer service at Icon has been amazing, replied to my review immediately and have sorted the problem. Communication has been fast, helpful, great company. I would suggest if unsure of anything if the smallest detail contact them. Staff have been great

Reply from icon (formerly BeanBagBazaar)
This is the second order we have placed with them this month. After our initial beanbags proved so good, we order one for another room. Comfortable with good structure, and delivered within a day of order. I know where to come if we need more

Reply from icon (formerly BeanBagBazaar)
Cushion
Beautiful just as described. 2 ifor the price of 4 excellent value
Recommend

Reply from icon (formerly BeanBagBazaar)
Easy to do business with. We did not keep the product as it did not suit us although the quality was fine and the return and refund process was seamless.

Reply from icon (formerly BeanBagBazaar)
They look great,they are for my 2 little grandchildren’s Birthday next month.
very good quality
Thank you

Reply from icon (formerly BeanBagBazaar)
The bean bag is very comfortable to sit on and looks great. Thank you !

Reply from icon (formerly BeanBagBazaar)
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