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icon (formerly BeanBagBazaar) Reviews 

14,527
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,193 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their comfort, durability, and excellent material. Many appreciate the fast and efficient delivery service, with items frequently arriving on time and well-packaged. The overall ordering process is described as easy, contributing to a very satisfying purchase experience for most consumers. However, some customers also noted that some bean bags were not completely full upon arrival, requiring them to add filling themselves, which could be a messy process. A few other people also felt that the courier service was problematic or that the packaging was damaged during transit.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the high quality, comfort, and robust... See more

Delivery service

People report positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the strong, durable materials and... See more

Order

Consumers find the ordering process to be positive, describing it as easy, quick, and straightforward. Many... See more

Service

Reviewers mention positive feedback about service, consistently praising its excellence and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very impressed with fast efficient delivery of the garden bean bag and footstool. Fab colour. Strong material and perfect for child’s need. The big box was a bonus !!! Endless fun by all

Company replied

Rated 5 out of 5 stars

Quality of the children's bean bag and foot stool was brilliant and was really reasonable in price. Sometimes bean bags are half empty and sag, but not the case with this....its full of filling, makin... See more

Company replied

Rated 5 out of 5 stars

Brilliant oversized bean bags. My teens and I love these for lounging outside with friends and they’ve been seat of choice for watching the football. Super supportive and comfortable for whole family.... See more

Company replied

Rated 5 out of 5 stars

Fast delivery, material quality is great, and size is ideal for adult. Only minor point is I feel the beanbag could be a little bit fuller. But that’s just me. Otherwise exactly as described Up... See more

Company replied



Company details

  1. #82 of 401 best companies in Home Furniture Shop
  2. #41 of 227 best companies in Bedroom furniture shop
  3. #16 of 55 best companies in Furniture Accessories
  4. #16 of 77 best companies in Furniture Manufacturer
  5. #15 of 123 best companies in Garden Furniture Shop

Written by the company

Comfort isn’t just the squish of a bean bag. It’s the way a cushion makes you smile when you walk into a room. It’s a perfectly arranged shelf. Or your favourite mug. Comfort isn’t just something that’s tactile, it’s emotional too. A thoughtfully chosen piece reflects you your taste, your memories, your everyday rituals. And that’s what we design for comfort you can feel, and comfort that makes you feel like you’re home.

We're a B Corp™

Written by the company

Plenty of businesses say they’re doing things the right way. We asked someone independent to come in and take a proper look at how we run ours.
We believe in making things properly, treating people well, and not cutting corners just because we can. Becoming a certified B Corp is an important milestone for us. It’s independent recognition that we’re building the business the right way, with accountability for how we design products, run our supply chain, and treat the people around us. For us, it isn’t the finish line. It’s a commitment to keep raising the bar.

FREE next day delivery ⚡

for all UK mainland customers

Get free next day delivery on your order if you're shopping from a UK mainland postcode. Exclusions apply. See website FAQs for more details.

Contact info

Beanbags, but better 🫧

Structured designs, premium fabrics, maximum comfort.

4.8

Excellent

TrustScore 5 out of 5

15k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(14,527)

1,197 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So good I want another!!

So good I want another!!! Exceptional comfort, great quality, great price, great service :-)

10 June 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you so much for your kind words!

We're thrilled to hear you are enjoying your new bean bag - it’s one of our favourites too 🥰

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

My austic son love the bean bag thank…

My austic son love the bean bag thank you

10 June 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you so much for your kind words!

We're thrilled to hear your son is enjoying their bean bag - it’s one of our favourites too 🥰

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 1 out of 5 stars

Bean bag split after 2 days

Bean bag split after 2 days! Emailed company but had no response.

10 June 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hi Sue,

Thanks for getting in touch. One of our team members has responded to you by email.

We’d love to get this resolved for you quickly, so please get back to us when you can.

All the best,
The icon Comfy Team

Rated 5 out of 5 stars

The beanbag is a perfect large size and…

The beanbag is a perfect large size and is very good quality and is very comfy my mum and grandchildren love it as a seat in my Mums bedroom

17 June 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Shane,

Thank you so much for your review!

We love seeing how our bean bags look in your space - don’t forget to tag us on socials, @iconHomeHQ 🫧

All the best,
The icon Comfy Team

Rated 5 out of 5 stars

I bought a bean bag for my grandson’s…

I bought a bean bag for my grandson’s 10th birthday, he was delighted with it. Ordering was simple and delivery arrived when promised

10 June 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you so much for your kind words!

We're thrilled to hear your grandson is enjoying their bean bag - it’s one of our favourites too 🥰

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

Delivery service.

Delivery service.
What i ordered was what I got

10 June 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you so much for leaving a review!

We're thrilled to hear your order arrived super quickly ☺️

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

Great bean bag bought for grandson as…

Great bean bag bought for grandson as birthday present. Excellency service. Thank you

29 May 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you so much for your kind words!

We're thrilled to hear your grandson is enjoying their Bazaar Bag® Indoor-Outdoor Giant Bean Bag - Blue - it’s one of our favourites too 🥰

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

Excelent product.strong

Excelent product.strong. great colour Teal.
Great value ..perfect.

10 June 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey John,

We’re so happy to hear you love your order!

Thank you for taking the time to share such kind feedback - it really means a lot to us ❤️

All the best,
The icon Comfy Team

Rated 5 out of 5 stars

Excellent customer service and a good…

Excellent customer service and a good quality produbt

10 June 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you so much for your review ☺️

We're so pleased our Comfy Team could help resolve everything for you.

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

All in all good

Good product, fast delivery, all in all a good shopping experience.

10 June 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you so much for your kind words!

We're thrilled to hear your order arrived super quickly and you're already enjoying your new bean bag 🥰

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 4 out of 5 stars

Product was really well made and using…

Product was really well made and using good material.

10 June 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thanks so much for your review – your feedback helps us keep improving our service and our products.
If there’s anything we can do to make this a 5 star review, please let us know at sales@beanbagbazaar.co.uk.

Have a great day,
The icon Comfy Team

Rated 5 out of 5 stars

My second purchase of a beanbag

My second purchase of a beanbag. Exceptional service, speedy delivery and perfect product. My kids love their beanbags. They are just the right shape/size and the covers (both corduroy) are lovely. Couldn't recommend more highly. And really good value for money.

10 June 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you so much for your kind words!

We're thrilled to hear your kids are enjoying their bean bags - it’s one of our favourites too 🥰

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

Good service hassle free

Good service hassle free

26 March 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you so much for leaving a review!

We're thrilled to hear your order arrived super quickly ☺️

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

From start to delivery it was easy

From start to delivery it was easy, The item arrived on time, I noticed that you have to put the separate bag of polystyrene ball in to make the chair really firm
it wasn't difficult but it was a ball ache , Note: do the filling outside this will stop any stray poly balls sticking to anything it gets in contact with.

10 June 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Martin,

Thank you so much for your lovely words. We’re so glad you’re part of the #iconHome Cosy Club! ❤️

Have a brilliant day,
The icon Comfy Team

Rated 5 out of 5 stars
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Marie-Luise,

Thank you so much for the kind feedback! We’re so happy to hear your bean bag has found its happy place.

We’d love to see how you've styled it over on Instagram - @iconHomeHQ 🫧

All the best,
The icon Comfy Team

Rated 5 out of 5 stars

Quality Bean Bags

Quality Bean Bags - I ordered two bean bags and they both arrived really fast. Excellent quality and the perfect size for a small bedroom and living room. I highly recommend.

10 June 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you for your feedback! We’re so glad you’re happy with your order ☺️

All the best,
The icon Comfy Team

Rated 5 out of 5 stars

Good quality material

Good quality material. Been using for a while.
More Beans can be added to make it more comfy

10 June 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

We’re so glad to hear your order has brought comfort into your space.
Thank you for your kind feedback – it truly means a lot ☺️

All the best,
The icon Comfy Team

Rated 5 out of 5 stars

Chair covers are perfect & comfy

Chair covers are perfect & comfy

10 June 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hi,

Your review means the world – thank you for taking the time to leave one. We’re delighted your bean bag is everything you hoped for ❤️

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

Just so easy to order and to receive

Just so easy to order and to receive

10 June 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thanks a million for the review! We’re over the moon to hear your bean bag has found its happy place ❤️

Don’t forget to tag us in your comfy setup – we’d love to see it over on @iconHomeHQ!

All the best,
The icon Comfy Team

Rated 5 out of 5 stars

Easy to view and order goods as…

Easy to view and order goods as expected our grandsons loved the bean bags and it solved the problem of not enough seating in a small room

10 June 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

We’re so happy to hear you love your order!

Thank you for taking the time to share such kind feedback - it really means a lot to us ❤️

All the best,
The icon Comfy Team

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