Iconic Office Furniture Reviews 1

TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Office Furniture Shop

Written by the company

Iconic Office Furniture was built by a team of industry veterans who noticed a problem: buying commercial furniture online often feels like a gamble. You’re either stuck with vague descriptions, unsure if the quality matches the photo, or paying inflated prices for "brand name" markup. We decided to change that. We aren't a faceless startup. Our team has spent years working deep inside the Australian office furniture industry. We took that experience and built Iconic to be the low-cost, high-transparency alternative to traditional resellers. We stripped away the brick-and-mortar overheads and focused on what matters: product clarity, logistical speed, and direct access to Australia’s best commercial inventory. We don't have a physical store. Instead, we work with one of the largest office furniture suppliers in Australia to bring you the best products at the best prices. You can still see the products with an appointment, but this workflow lets us offer super competitive prices. Every item we sell is built for the rigours of the modern workspace. We don't sell "disposable" furniture; we sell certified commercial assets. And with access to distribution centres across most major capital cities (WA, SA, QLD, NSW, VIC), we offer rapid dispatch and delivery Australia-wide.


Contact info

3.3

Average

TrustScore 3.5 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Simple order not forfilled.

I ordered a table top in Natural Oak and gave pacific dimentions, was told approx delivery time and the actual cost including postage. All good.
The delivery date came and went, I contacted the company for a tracking number and was informed they don't supply tracking numbers.
I enquire about my invoice for the table top as it says it's colour white.
The company confirmed the colour was white and asked would I still want it even though it has'nt arrived. or accept a refund. I agreed to a refund as they did not want to recify my order.
After 4 weeks of waiting numerous emails and phone calls I was back where I started with no table top.
Zero customer satisfaction.

17 March 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look