Great location for symphony space events. Friendly service and quick to retrieve car. I only use icon now since I can reserve online in advance.
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When I got to the parking garage it was full and I was told: nothing I can do, go find somewhere to park. I had to look for parking in Manhattan with the streets covered in snow and limited parking.... See more
Company replied
In early October, my daughter and I had a change of plans, and needed to go from our home in Vermont to NYC for one night. We went to the Icon Parking system website and found a spot very close to... See more
Icon parking was very easy to find ,close to the venue the valet was very nice .I also was able to find a coupon code that bought the price down .will definitely use icon again.
Company details
Written by the company
Just about anywhere you go in Manhattan, you’re not far from a safe and convenient Icon parking facility. Icon, combined with Quik Park, is the largest parking operator in Manhattan with over 200 special locations and more than 50 years of experience. “We Park New York”, a New York company serving the premier needs of one of the best cities in the world. Our parking facilities are in virtually all of Manhattan's most high profile, prestigious neighborhoods, and business districts. We are on the forefront of providing unsurpassed value to city residents, commuters and visitors to the city's numerous restaurants, Broadway theaters, concert halls, event destinations, and shopping.
Contact info
215 West 95th Street, 10025, New York, NY, United States
- (212) 864-8901
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Replied to 84% of negative reviews
Typically replies within 48 hours
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Paring was full, had to look for somewhere else
When I got to the parking garage it was full and I was told: nothing I can do, go find somewhere to park.
I had to look for parking in Manhattan with the streets covered in snow and limited parking. You should mark places full so at least I know I cannot trust you and go somewhere else.

Reply from Icon Parking - CONVENIENT PARKING LLC
Great location for symphony space…
Great location for symphony space events. Friendly service and quick to retrieve car. I only use icon now since I can reserve online in advance.
The app is great
The app is great. Easy to use… Ideally you’d get some sort of benefit (points, discounts) as a consistent customer and app user
Parking attendant was super helpful
Parking attendant was super helpful at drop off and pickup.
People were so nice!
So easy and easy out easy and so professional excellent…
So easy and so professional excellent parking attendant made the whole thing smoothly definitely will use again
I always have a positive experience in…
I always have a positive experience in this garage! The attendant is helpful, patient and efficient!
Both attendants were great!!
Both attendants were great and so helpful guiding my first time there. I will definitely use again!
Amazing place
Everything went smoothly. The front desk person , a kind and helpful individual. I love a place where people make your life easy. Thank you!!
Horrible service
Horrible service. Made me make a reservation on the spot. If you have space, why not just accept the car.
I made the reservation then the worker magically took my car.
When I went to pick up my car within the time slot I paid for, the worker kept saying, ‘There’s a problem.“ The problem wasn’t mine because y’all already took my money, I just wanted my car to leave and he made me wait 10 extra minutes for no reason.
Horrible service and policies. I hate this business

Reply from Icon Parking - CONVENIENT PARKING LLC
The parking attendant was friendly and…
The parking attendant was friendly and helpful. My car was ready when I returned to the garagel.
Absolutely no problem
Courteous staff and efficient parking -
Recommend!
Efficient and polite staff. Car was ready when we were scheduled to pick it up. We reserved and paid ahead of time with no problems. Will use again on our next trip!
Worker was professional and pleasant to…
Worker was professional and pleasant to deal with!
The Parking staff were courteous
The Parking staff were courteous and professional. With the app, the price was reasonable. Couldn’t ask for better.
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