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Icon Parking  Reviews 35,293

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TrustScore 4.5 out of 5

4.3

Parking Garage•141 Locations
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Rated 5 out of 5 stars

The parking attendant was excellent. He provided me with the website information to take advantage of the online pricing which I had failed to do ahead of time. Please let him know how grateful I am r... See more

Rated 5 out of 5 stars

I made a reservation and got an amazing rate. My car was taken immediately and there was no wait at pick up. The attendants were courteous and friendly. I park here often and I am always satisfied.

Rated 2 out of 5 stars

I recently reserved 2 spots at the 50 10th ave garage. The garage could only accommodate 1 of my vehicles. The attendant was apologetic but could only suggest I use a different garage. Which would be... See more

Company replied

Rated 4 out of 5 stars

Pro: I purchased a reservation in advance at Icon's web site. Check-in at the garage was easy, I showed them my receipt and gave them the phone number. I parked overnight. The car was already park... See more

Company details

  1. Parking Garage
  2. Valet parking service

Written by the company

Just about anywhere you go in Manhattan, you’re not far from a safe and convenient Icon parking facility. Icon, combined with Quik Park, is the largest parking operator in Manhattan with over 200 special locations and more than 50 years of experience. “We Park New York”, a New York company serving the premier needs of one of the best cities in the world. Our parking facilities are in virtually all of Manhattan's most high profile, prestigious neighborhoods, and business districts. We are on the forefront of providing unsurpassed value to city residents, commuters and visitors to the city's numerous restaurants, Broadway theaters, concert halls, event destinations, and shopping.

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You should know

4.3

Excellent

TrustScore 4.5 out of 5

35k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

I booked my parking online and the…

I booked my parking online and the gentleman at drop off told me there will be an additional 19.50$ extra fee for an SUV. I had parked multiple times with the same car at various Icon parking locations and was never charged for an additional SUV fee. Additionally, the worker tried to charge me for overtime stay where my parking booked until 3 PM, and I got there and checked out at 2:57. After showing him proof of my booking time on the app, he nulled the extra overstay but still charged me for the SUV charge, which is unreasonable because it is not an oversized vehicle needing more than one parking spot.

11 February 2026
Rated 1 out of 5 stars

Don’t trust your reservation

I made a reservation for an overnight on an extremely cold night in Brooklyn when I knew there’d be no parking spots due to huge snow piles everywhere. I paid. Then when I showed up at the time I reserved, the garage was closed. After calling the attendant several times, he emerged to tell me through the window that the garage was closed/full. I was completely screwed over and left in the literally cold.

4 February 2026

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