iCreditWorks Reviews 412

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 134 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, patience, and professional demeanor. Many people highlight the outstanding customer service, noting that representatives are knowledgeable, attentive, and make the process easy to understand. The overall service is frequently described as excellent, with users appreciating the smooth user experience and the ease of navigating the app. Reviewers often mention feeling comfortable and well-guided throughout their interactions, emphasizing the efficiency and positive attitude of the support team.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, patience, and... See more

Customer service

Customers consistently report positive experiences with customer service. Many reviewers highlight the... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the helpfulness... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently highlight the ease of use... See more

Application

People report positive experiences with the app, often finding it easy to use and quick for the application... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Your representative was great. I am not great using technology and he worked with me through the entire process. We even got disconnected and he quickly retrieved my call. He was patient with me and n... See more

Company replied

Rated 5 out of 5 stars

The help I received from a customer care rep was amazing! I had some difficulty with submitting my application in the app. They got on the phone call with me ASAP and walked me through the process, ki... See more

Company replied

Rated 5 out of 5 stars

Mario was great! I had concerns about signing my loan and he explained everything plainly so I understood the process quickly and without any more confusion. He has a very pleasant manner and is info... See more

Company replied

Rated 5 out of 5 stars

I had the pleasure of speaking with Mario twice for this loan . He is extremely pleasant, knowledgeable and patient with helping me navigate the loan terms. He answered all my questions & help me f... See more

Company replied


Company details

  1. Non-bank financial service

Written by the company

There's never been dental financing this smart! Approvals in seconds right from your mobile device.


Contact info

4.9

Excellent

TrustScore 5 out of 5

412 reviews

5-star
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3-star
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1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

I spoke to an agent who walked me…

I spoke to an agent who walked me through the whole process of how my spouses loan was going to be paid to Coastal Connecticut IMS in Hamden. He had been approved for 3,000 and today's bill was for $1,655.00. His name is Krunal and I can't say how much I appreciated all his help at putting our mind at ease. Please tell him I said thank you.
Sincerely,
Patricia Villano

3 November 2025
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Reply from iCreditWorks

Hello Frank​ 

It was a pleasure to assist you. Your feedback means so much to our team and we are glad to hear you had a great experience with us. Please let us know if there is anything else you need. Thank you for being a part of the iCreditWorks community!

Rated 5 out of 5 stars

Very easy

Very easy. Matt was wonderful

30 October 2025
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Reply from iCreditWorks

Hi BT​ 

Thank you for taking the time to share your feedback with us. We're thrilled that you’re happy with our customer service. We really appreciate you being a customer and helping to share the word about us. Glad to have you as a new member of the iCreditWorks community!

Rated 5 out of 5 stars

Mario was very helpful

Mario was very helpful in being me deal with an issue that stemmed from the app not operating properly to connect my back for auto payment.

28 October 2025
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Reply from iCreditWorks

Hello James​,

Your feedback means a lot to us—thank you for the wonderful review! We’re glad our team could make your experience a great one.

Rated 5 out of 5 stars

Kimberly helped my mother with all of…

Kimberly helped my mother with all of her questions, and was extremely kind. Thanks for much Kimberly for all your help

27 October 2025
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Reply from iCreditWorks

Hi Elizabeth​,

Thank you for your valuable feedback. Your satisfaction with our services makes us very thrilled. Your review is greatly appreciated, and we hope to be of assistance again soon!

Rated 5 out of 5 stars

Extension perfectamento lo q yo…

Extension perfectamento lo q yo nesecitaba

24 October 2025
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Reply from iCreditWorks

Hola Jaime,

Fue un placer atenderte. Tus comentarios significan mucho para nuestro equipo y nos alegra saber que tuviste una excelente experiencia con nosotros. Por favor, háznos saber si hay algo más en lo que podamos ayudarte. ¡Gracias por ser parte de la comunidad de iCreditWorks!

Rated 5 out of 5 stars

Very helpful and pleasant to speak…

Very helpful and pleasant to speak with. All my questions were answered.

23 October 2025
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Reply from iCreditWorks

Hi Rhea,

Thank you for your kind feedback! We’re glad to hear our team was able to assist and answer all your questions. We truly appreciate you taking the time to share your experience

Rated 5 out of 5 stars

Mario is a superb customer service…

Mario is a superb customer service representative. He helped me and my sister, Jojie Ramos with our loans and he has been super helpful and knowledgeable about the entire process.

17 October 2025
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Reply from iCreditWorks

Hello ANALIZA​ 

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you.

Rated 5 out of 5 stars

You made everything easy

You made everything easy! Thank you for that!

15 October 2025
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Reply from iCreditWorks

Hello Debbie

We appreciate your positive review. It’s great to hear that our team made everything easy for you. Providing a smooth experience for our customers is always our priority.

Rated 5 out of 5 stars

The agent on the phone was very understanding and attentive to my needs.

The agent Mario on the phone was very attentive to my concerns. He made sure I was going through the application process without any problems. Very kind and understanding. He explained many things that I was not aware of.

10 October 2025
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Reply from iCreditWorks

Hello MICHELLE​

It was a pleasure to assist you. Your feedback means so much to our team and we are glad to hear you had a great experience with us. Please let us know if there is anything else you need. Thank you for being a part of the iCreditWorks community!

Rated 4 out of 5 stars

very helpful

9 October 2025
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Reply from iCreditWorks

Hello SUSAN,

Thank you for sharing your feedback! We’re pleased to know you found our team very helpful. We truly value your support and look forward to providing you with an even better experience in the future.

Rated 5 out of 5 stars

Great!

Great!! Great service and patience!!

8 October 2025
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Reply from iCreditWorks

Hi Aaron​ 

Thanks you for taking the time to share your feedback with us. We're thrilled that you’re happy with our customer service. We really appreciate you being a customer and helping to share the word about us. Glad to have you as a new member of the iCreditWorks community!

Rated 5 out of 5 stars

Nice Good easy

Nice Good easy

3 October 2025
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Reply from iCreditWorks

Hello L​ynn,

Thank you so much for this 5-star review. We appreciate you taking the time to share your experience with us. Thank you for being a part of the iCreditWorks family!

Rated 5 out of 5 stars

Kimberly was great

Kimberly was great. It explained in everything making sure if I had any questions or not. Thank you, Kimberly.

29 September 2025
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Reply from iCreditWorks

Hello Dani​,

It was a pleasure to assist you. Your feedback means so much to our team and we are glad to hear you had a great experience with us. Please let us know if there is anything else you need. Thank you for being a part of the iCreditWorks community!

Rated 5 out of 5 stars

Very polite

Very polite, friendly, and knowledgeable

29 September 2025
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Reply from iCreditWorks

Hello Joanne​,

It was a pleasure to assist you. Your feedback means so much to our team and we are glad to hear you had a great experience with us. Please let us know if there is anything else you need. Thank you for being a part of the iCreditWorks community!

Rated 5 out of 5 stars

The representative was extremely…

The representative was extremely helpful and patient.

23 September 2025
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Reply from iCreditWorks

Hi Dawn​, 

Thank you for your valuable feedback. Your satisfaction with our services makes us very thrilled. Your review is greatly appreciated, and we hope to be of assistance again soon!

Rated 5 out of 5 stars
iCreditWorks logo

Reply from iCreditWorks

Hello Carole, 

It was a pleasure to assist you. Your feedback means so much to our team. Please let us know if there is anything else you need. Thank you for being a part of the iCreditWorks community!

Rated 5 out of 5 stars

Agent was very good and got my problem…

Agent was very good and got my problem solved with quick and very polite response

19 September 2025
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Reply from iCreditWorks

Hi Lorraine,

Thank you for your kind words and for sharing your experience! We’re delighted to hear that our agent was able to assist you quickly and politely. Providing prompt and professional support is always our goal, and we’re glad we could resolve your concern to your satisfaction.

Rated 5 out of 5 stars

Mario did an excellent job!!!

Mario did an excellent job!!!! He helped greatly!!!

16 September 2025
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Reply from iCreditWorks

Hello Deborah​, 

Thank you for your feedback; it truly means a lot to our team. We are thrilled to hear that you had a great experience with us. If you need anything else, please don't hesitate to reach out. We appreciate you being a part of the iCreditWorks community!

Rated 5 out of 5 stars

Good personsgood

Good persons

15 September 2025
iCreditWorks logo

Reply from iCreditWorks

Hello JUAN​ 

Thank you so much for this 5-star review.
We appreciate you taking the time to share your experience with us. Thank you for being a part of the iCreditWorks family

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