Your representative was great. I am not great using technology and he worked with me through the entire process. We even got disconnected and he quickly retrieved my call. He was patient with me and n... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The help I received from a customer care rep was amazing! I had some difficulty with submitting my application in the app. They got on the phone call with me ASAP and walked me through the process, ki... See more
Company replied
Mario was great! I had concerns about signing my loan and he explained everything plainly so I understood the process quickly and without any more confusion. He has a very pleasant manner and is info... See more
Company replied
I had the pleasure of speaking with Mario twice for this loan . He is extremely pleasant, knowledgeable and patient with helping me navigate the loan terms. He answered all my questions & help me f... See more
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Company details
Written by the company
There's never been dental financing this smart! Approvals in seconds right from your mobile device.
Contact info
485 Route 1 South, Building E, Suite 210, 08830, Iselin, United States
- 877-388-4821
- info@icreditworks.com
- icreditworks.com
Krunal's Review
Krunal's Review: 1/15/25
Barbara Haas: Krunal was very professional while also being easy to talk with. He knew the answers to my questions without hesitation. It was a pleasure to speak with someone that efficient and easy to talk to someone early in the morning.
Thank You
Barbara Haas
15 January 2025
Reply from iCreditWorks
Hello Barbara,
Thank you for your kind words! We're delighted to hear that your experience with our agent was both professional and pleasant. It’s wonderful to know they could provide clear answers and make your morning a little brighter. We strive to ensure all our interactions are efficient and personable, and your feedback reassures us that we’re on the right track. Please don’t hesitate to reach out if you need any assistance in the future!
trying to get a new password but i…
trying to get a new password but i don't have a link to do yet
13 January 2025
Reply from iCreditWorks
Hi Jim,
Thank you for sharing your feedback! We’re sorry to hear you had trouble resetting your password. To get a new password, you can use the “Forgot Password” link on the login page, and reset instructions will be sent to your email. If you’re already logged into the app, you can click the account icon in the "More" tab to update your password. If you’re still experiencing any issues, please don’t hesitate to reach out to us directly—we’re here to help!
The person who helped me Cshae
The person who helped me Cshae. She was very kind and patient. She took her time and helped me navigate through the problems I was having, which was greatly appreciated.
9 January 2025
Reply from iCreditWorks
Hi Yvonne,
Thank you for your wonderful feedback! We’re so glad to hear that our agent provided you with the kind and patient assistance you needed. Taking the time to help our customers navigate challenges is something we pride ourselves on, and we’re delighted to know it made a difference for you. If you ever need further support, please don’t hesitate to reach out!
Agent was very helpful and…
Agent was very helpful and knowledgeable on the credit process. Very professional.
7 January 2025
Reply from iCreditWorks
Hi Steve,
Thank you for taking the time to leave such positive feedback! We’re thrilled to hear that our agent provided helpful, knowledgeable, and professional service during your application process. Delivering excellent customer care is our top priority, and we’re glad we could make your experience a great one. If you ever have more questions, don’t hesitate to reach out!
So far my experience is good
So far my experience is good. I am just in the starting process.
18 December 2024
Unprompted review
Reply from iCreditWorks
Hi Stephen,
Thank you for sharing your review! We’re happy to hear your experience has been positive so far as you begin the process. Our team is here to support you every step of the way, so don’t hesitate to reach out if you have any questions or need assistance. We look forward to continuing to serve you!
I’m 77 years old
I’m 77 years old, and disabled. If not for your helpful and PATIENT customer service, I would have given up. Thanks, so very much!!!!!
17 December 2024
Reply from iCreditWorks
Hi Charlotte,
Thank you for your heartfelt review! We’re so glad to hear that our team was able to provide the patience and support you needed to navigate the process. Your determination inspires us, and it’s our pleasure to assist you. If you ever need help in the future, we’re here for you every step of the way. Thank you for choosing iCreditWorks!
App & Customer Service
Using the app saves so much time and the customer service I received was far above what I expected. Questions were answered quickly and efficiently, plus I didn’t have to hold for a very long time.
11 December 2024
Reply from iCreditWorks
Hi Julianne,
Thank you for sharing your wonderful feedback! We’re thrilled to hear that the app made things more convenient for you and that our customer service team exceeded your expectations. Providing quick and efficient assistance is what we strive for, and it’s great to know we delivered. If you ever need anything else, don’t hesitate to reach out! We’re delighted to have you as part of the iCreditWorks community and look forward to supporting you.
Mario was very helpful in helping me…
Mario was very helpful in helping me make a change to my application and very patient with me as well. He was very nice.
10 December 2024
Reply from iCreditWorks
Hello Cynthia,
It was a pleasure to assist you. Your feedback means so much to our team and we are glad to hear you had a great experience with us. Please let us know if there is anything else you need. Thank you for being a part of the iCreditWorks community!
Reply from iCreditWorks
Hello Hilda
We’re pleased to hear you had a great experience with us. If there’s anything else you need, please let us know. Thank you for being a valued member of the iCreditWorks community!
Great customer service!
5 December 2024
Reply from iCreditWorks
Hi Elizabeth,
Thank you for your fantastic review! We’re delighted to hear you had a great experience with our customer service team. Providing exceptional support is at the heart of what we do, and we’re always here to help if you need anything in the future. Thanks you for choosing iCreditWorks!
Krunal was wonderful
Krunal was wonderful
And took the time to complete my questions and application.
5 December 2024
Reply from iCreditWorks
Hi Lynne,
Thank you for your wonderful review! We’re so pleased to hear that you felt supported throughout the process. Taking the time to ensure your questions are answered and your application is completed smoothly is exactly the kind of care we aim to provide. If there’s ever anything else we can assist with, please don’t hesitate to reach out!
What is your company looking at
Not sure why I didn’t get approved but approved by everyone else.
4 December 2024
Unprompted review
Reply from iCreditWorks
Hello April,
Thank you for sharing your feedback. We understand how important this process is to you and appreciate the opportunity to assist. Each institution applies its own set of criteria when reviewing applications, which can sometimes lead to differing outcomes. Please know that our decisions are based on an evaluation of various factors and while we couldn’t extend an approval this time, we encourage you to reach out for more details or information at 877-388-4821 M-F 8 AM - 9 PM and SAT 9 AM -2 PM EST.
The customer service was wonderful
The customer service was wonderful. I needed to login to my account. The rep was very helpful with giving me instructions.
3 December 2024
Reply from iCreditWorks
Hello Bridgette
It was a pleasure to assist you. Your feedback means so much to our team and we are glad to hear you had a great experience with us. Please let us know if there is anything else you need. Thank you for being a part of the iCreditWorks community!
MARIO,
MARIO,
His Friendliness, patience, and knowledge of how to guide me through the application process,
all of which was greatly appreciated!
Cyndee Miers
27 November 2024
Reply from iCreditWorks
Hello CYNDEE
,
We’re glad to hear you had a great experience with us. Please let us know if there is anything else you need. Thank you for being a part of the iCreditWorks community!
Mario was extremely helpful and able to…
Mario was extremely helpful and able to answer all of my questions!
25 November 2024
Reply from iCreditWorks
Hello Jennifer,
It was a pleasure to assist you! Your feedback is incredibly important to our team, and we’re thrilled you had a great experience with us. If you need anything else, please don’t hesitate to reach out. Thank you for being a part of the iCreditWorks community!
Very kind and professional and Very…
Very kind and professional and Very helpful walked me through different ways to achieve my task ,thank you
20 November 2024
Reply from iCreditWorks
Hi Stephanie,
Thank you for your wonderful feedback! We’re thrilled to hear that you found our team kind, professional, and helpful. Guiding you through your options and ensuring your task was completed smoothly is exactly what we aim for. If there’s anything else you need, please don’t hesitate to reach out!
Reply from iCreditWorks
Hi Sylvia,
Thank you for sharing your excellent feedback! We’re delighted to hear you had a great experience. Your satisfaction is what we strive for, and it’s wonderful to know we met your expectations. If you ever need assistance or have questions in the future, please don’t hesitate to reach out. Thank you for choosing iCreditWorks!
Matt was wonderful
Matt was wonderful. He stayed on the phone to assist me with finishing my application
14 November 2024
Reply from iCreditWorks
Hi Melissa,
Thank you for the wonderful review! We’re thrilled to hear that the support you received made completing your application a smooth experience. Providing clear, helpful guidance is something we prioritize, and we’re glad it made a difference for you. If any other questions come up, don’t hesitate to reach out—we’re always here to help!
Excellent Customer Service!
I was helped by Mario who provide amazing care and customer service as u struggled to complete my application online. He was calm and patient as I struggled uploading and entering information but really calmed my nerves to ensure accuracy on my end. Thanks Mario! 😃💯
13 November 2024
Reply from iCreditWorks
Hi Candice,
Thank you for the glowing feedback! We’re delighted to hear you felt well-supported throughout the application process. It’s great to know our team was able to make things easier and help you feel comfortable along the way. If there’s anything else we can assist you with, please feel free to reach out—our team is always here for you. Welcome to the iCreditWorks community!
Excellent in helping me understand
Excellent in listening, helping me understand how this loan works.
12 November 2024
Reply from iCreditWorks
Hi Edith,
Thank you for sharing your feedback! We're so pleased to know you found our team attentive and helpful in clarifying the loan process. Ensuring you feel informed and supported, while delivering a good customer experience, is always our top priority. If you have any more questions or need assistance, don’t hesitate to reach out—we’re here to help!
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