The billing process is ridiculous. On five separate occasions, they failed to bill me for months at a time. Then, without warning, they shut off my access until I call and get the issue resolved... See more
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I wish I had done my research before signing up. I am having the same problem as well. They make it so difficult to cancel your account. I currently use Alldata and the website made it sound like i... See more
As soon as they got my card info they locked my account, won’t reset my login, and have billed me for over 6 months despite multiple requests (ands occasional promises from them) to stop. Literally ha... See more
Identifix is the GOAT! Have used them over 10 years. They've been great
Company details
- Vehicle Repair
- also in
- Automotive Repair Equipment Wholesaler
- Car accessories shop
- Car service
- Vehicle repair shop
Information provided by various external sources
Identifix serves 100,000+ automotive technicians & shop owners with its Direct-Hit repair information, Direct-Shop management system and repair hotline
Contact info
Patton Road 2700-2740, 55113, Roseville, United States
- identifix.com
1.6
Bad
22 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 36% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Offered direct hit with a shop manger…
Offered direct hit with a shop manger for good price. agreed to buy and never got shop manager. Two days of emails and phone calls saying a sale rep will look into it. Dont have access after 2 hours purchase to anything requested a refund and they said someone might call me back within the next month to process the cancellation. Basically they stole my money and gave me nothing in return. I highly recommend other shops to buy from anyone else.
21 February 2024
Unprompted review
Identifix is the GOAT
Identifix is the GOAT! Have used them over 10 years. They've been great
13 January 2023
Unprompted review
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