Ider Furniture Reviews 

237
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We came across Ider Furniture when driving around Barnet. We were looking for new Sofas and the likes of Sofology and Fishpools were giving very long lead times up to 12 weeks. Our first visit we plac... See more

Rated 5 out of 5 stars

We are so happy with our purchase.We bought a really nice dining table and chairs. Quality is really good, delivery was very quick. The owner, Ekrem, was very kind and helpful in every step.He kept us... See more

Rated 5 out of 5 stars

Really fantastic service from Kamil who couldn't have been more helpful. My new furniture looks fantastic in my lounge and I'm really delighted with the look of the whole room. I bought two sofas, two... See more

Company replied

Rated 5 out of 5 stars

Ekrem has been really helpful and patient with my requests. Its a professional run business with beuatiful, different and unique furniture. Love my products and recommend Ider Furniture to everyone. G... See more

Company details

  1. Home Furniture Shop

Written by the company

Ider Furniture – Stylish & Custom-Made Excellence Ider Furniture is a premier furniture retailer specializing in stylish, high-quality, and custom-made furniture. We offer a diverse range of sofas, dining sets, and home furnishings designed to bring elegance and harmony to any living space. Our commitment to craftsmanship, design, and functionality ensures that each piece is tailored to meet the unique needs and preferences of our customers. With a strong focus on customization, we provide various color and size options, allowing homeowners to create a personalized interior that reflects their style. Our ability to match dining room furniture with living room designs ensures a seamless and cohesive look, enhancing the overall aesthetic of any home. At Ider Furniture, customer satisfaction is at the heart of our business. We strive to deliver not only exceptional furniture but also an outstanding shopping experience. Whether you're looking for contemporary, classic, or modern pieces, our curated selection meets the highest standards of durability and comfort. Driven by innovation and design excellence, Ider Furniture continues to be a trusted name in the industry, helping customers turn their houses into homes with timeless and functional furniture solutions.


Contact info

4.9

Excellent

TrustScore 5 out of 5

237 reviews

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4.9

All reviews

(237)

21 reviews in the last 12 months

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Rated 2 out of 5 stars

I experienced significant delays and…

I experienced significant delays and quality issues with my sofa order from Kirim. Initially promised a 4-month delivery but it was delayed almost 6 months. Upon arrival, the sofa was tearing at the bottom, which took additional few months to rectify. Even then, a missing sofa leg was discovered, requiring numerous follow-ups to resolve. At the end, the result of changing the bottom of the sofa caused the material to loosen, and although I asked Kirim to tighten it, he never addressed the issue. Also, despise requesting proper chair heights for my island, they were too tall, despite assurances from the owner to adjust them. Overall, the experience fell short of expectations due to multiple delays and unresolved issues.

7 October 2023
Unprompted review
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Reply from Ider Furniture

Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience or dissatisfaction you experienced with your purchase.

Your feedback is valuable to us, and we take it seriously. We would like to address your concerns directly and work towards a resolution. If you could kindly reach out to us at info@iderfurniture.co.uk, we would be more than happy to discuss your experience further and find a solution that meets your expectations.

At Ider Furniture, we are committed to providing high-quality products and exceptional customer service. We regret that we fell short of meeting your expectations on this occasion, and we are eager to make things right.

Once again, we appreciate your feedback and hope to have the opportunity to regain your trust in the future.

Rated 5 out of 5 stars

For the first time I bought a sofa…

For the first time I bought a sofa online, and I'm glad I did. It was a great convenience. The couch is as high quality as it looks in the picture, and it arrived much more stylish than I expected. It reached me on the promised date without much delay. In the future, when I have any need for my home, the first company that comes to my mind will be Ider Furniture. I am very satisfied, they are highly reliable.

29 February 2024
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service . We had some missing handles and Kamil acted very quickly to resolve and get handles dispatched to us. He was a pleasure to deal with from start to finish.

6 February 2024
Rated 5 out of 5 stars

Excellent Services

Excellent Services
Great value for money.
I recently bought my sofa bed and I am so grateful for the quality and fast delivery as well. The owner is so professional and kind . He helped me to make the best choice of my expectations. Also The delivery team is very well and they made their job very well. The sofa is beautiful and super comfortable and the fabric is so soft and high quality.
I am grateful for this purchase and will 100% recommend.

3 February 2024
Rated 5 out of 5 stars

This company I can highly recommend

This company I can highly recommend. From the moment I entered the shop I received excellent advice and clear information with regards to the process of buying furniture and the possibility of needing to return the product. I received fantastic help to enable me to make my decision with regards to my purchase and delivery ETC was absolutely on time.
I would definitely purchase furniture from this store again!

15 November 2023

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