iD Gaming Reviews 1,099

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the vibrant colors, crisp prints, and durable materials. Many people are impressed with the user experience, finding the website easy to navigate and the custom design process straightforward. The delivery service is frequently highlighted as quick and efficient, with many consumers receiving their orders faster than expected. However, some customers experienced issues with their orders, including receiving incorrect items or the wrong size. A minority of people also reported dissatisfaction with the delivery process, mentioning delays, lost packages, or items being delivered to the wrong address.

What people talk about most

Product

Users describe positive interactions with the product, consistently praising its high quality, vibrant... See more

Quality

Clients share positive opinions on quality, frequently highlighting the high quality of materials, print, and... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping times, with... See more

Order

Reviewers mention ambiguous feedback about order experiences. Many customers express satisfaction,... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the high quality and smooth mouse... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered during the post-Christmas busy period and I’m guessing, with a smallish team, it took longer than normal to arrive. However, I was massively happy when it arrived and the quality is abso... See more

Rated 4 out of 5 stars

I ordered three mouse pads. They arrived quickly, even though I was ordering from Poland. They were packaged in very aesthetically pleasing cases. The quality of the pads is very good (slippery and so... See more

Rated 5 out of 5 stars

Awesome mousepad, boss design! Have just got a new desk and monitor set-up (along with new mouse and keyboard) and wanted something just right to set it off. A chance comment by a co-worker got... See more

Rated 5 out of 5 stars

My son made his first ever online purchase with this company but unfortunately he ordered the wrong size pad. I emailed them a few hours later and they sent an invoice so we could get the bigger size... See more


Company details

Written by the company

Deskpads with Personality. Make your setup pop using our huge library of exclusive designs. Join the 50,000+ strong gamers who have switched to our gaming mousepads combining sleek performance with vibrant aesthetics. UK based - supplying to the world.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 58% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great!

I'm very happy with the products I ordered.
Shipping was without any problems from UK to Germany.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

The mousepad was perfect

The mousepad was perfect. I had a little hiccup with receiving the wrong size mousepad at first, but I reached out to the ID gaming customer service team and it was quickly resolved. My husband loved his gift so much!

31 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing quality!

I am truly amazed by this company and their product. I bought the "Kaiju Waves" 90x40 mousepad and I am stunned at the insane price to quality ratio. I expected just another dropshipped chinese bad quality mousepad at the price of €30 (incl. shipping), but I got a marvelous product instead. The quality is really good and it is stitched and built well, the motif is EXACTLY like the preview image, and the performance (glide etc.) is amazing. I truly, and I mean truly, endorse this company and its product.

The mousepad was delivered within the alloted time period (3-8 days) and came in a premium felt bag.

I will definitely recommend this company to all my friends and/or family members who might need a new mousepad.

26 January 2026
Unprompted review
Rated 2 out of 5 stars

Do not ORDER as a US resident

Order was shipped out after the holidays as sai from an email but was never delivered to my house. I contacted support got a response about 4 days later saying we are sorry we will raise a ticket with the carrier that will take 3-5 days it took 6 days to receive an update from that email saying it was lost at JFK airport. Shortly after that they sent email saying they will resend it. The last email I sent was Wednesday and it was me asking about getting a tracking number for this new order that was being sent. It’s been 5 days since and I haven’t gotten a response. I am very close to asking for a refund. DO NOT ORDER IF YOU ARE FROM OVER SEAS!!!!

Edit: I will give them a 2 star as they responded here in the comments and I will move it to 3 star when I receive said items

26 December 2025
Unprompted review
iD Gaming logo

Reply from iD Gaming

Hi

Sorry you have had this experience. As you can imagine when a parcel goes missing in a courier network our team have no control over this. After the team has confirmed that you will recieve a replacement parcel tracking details for this parcel will be emailed to the same email address that was used to place the order once that replacement is dispatched

Rated 5 out of 5 stars

funky mousepad

My son absolutely loves his new mouse pad. Designs are great and the quality of finish is very good

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Awesome Mousepad

Having recently invested in an IKEA Linnmon desk for my gaming & streaming setup I needed a mousepad to cover the whole surface of the desk in its entirety. After browsing the website for a design that I liked I settled on the Gamer Ink which was a Japanese PlayStation controller button symbol display against a black backdrop.

I contacted the team first of all to double check that their 100 cm by 60 cm size pad would cover the whole of my desk which I was assured it would. Therefore, I then bit the bullet and pulled the trigger on my first purchase.

Upon receiving the pad it arrived packaged very well and was encased in a very premium feeling carrying bag/pouch. Overall I’m over the moon with my purchase and I will definitely consider buying more in the future.

⭐️⭐️⭐️⭐️⭐️

15 January 2026
Unprompted review
Rated 4 out of 5 stars

Post-Christmas slowness but amazing quality made up for it

I ordered during the post-Christmas busy period and I’m guessing, with a smallish team, it took longer than normal to arrive. However, I was massively happy when it arrived and the quality is absolutely top notch. I created a mammoth custom mat and I’m happy with how vibrant the colours are and the quality of the mat is superb.

Highly recommend and they can back the most affordable out of all the custom gaming mat designers I could find online.

Will definitely be using again!

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Great mat

Great mat, really cool retro design and super fast delivery. Will definitely be using these guys again :)

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely perfect

Absolutely perfect, I dropped my design into the builder and a week later it arrived. My only problem with the whole experience was EVRi as I they took 5 days to deliver

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Ordered just after Christmas & the…

Ordered just after Christmas & the mouse mat was delivered early Jan! Had updates & delivery emails putting my mind at rest too. The mouse mat itself is huge! & the quality has surpassed what I was expecting! So pleased & you even get a card with a discount on for your next purchase which you can guarantee I’ll definitely be using for our next order! Great company with a great product! Thanks guys!!

14 January 2026
Unprompted review

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