Great service. I live locally and had a large table delivered free of charge, owners are friendly and very communicative. Really enjoy this shop
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See what reviewers are saying
Ordered close to $500 worth of products with 4-6 week max wait time and after a lot of follow up from my end, received part of the order over 3 months later as the order wasn't made properly the first... See more
Order "in stock" items on 22 March. Got instant receipt for payment but it's now 20 April and despite repeated emails and messages I've received no information on when I might actually receive my good... See more
We ordered our outdoor piecce, awaited confirmation paid and went to pick up over Waitangi Weekend. We aere greeted at pick up location in Pokeno, no issues, friendly service, arrived home unpacked... See more
Company details
- Homewares Shop
- Bedroom furniture shop
- Children's Furniture Shop
- Fitted furniture supplier
- Home Furniture Shop
- Furniture wholesaler
Written by the company
Furniture and household goods online retailers & warehouse. Stocking IKEA and other brands. We offer a wide range of home category products such as sofa sets, sofa beds, beds, shelves and much more!
Contact info
34 gateway park drive, 2471, Pokeno, New Zealand
- +64099477205
- sales@idiya.co.nz
- idiya.co.nz
3.2
Average
125 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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The item is perfect for our needs..
2 May 2021
Reply from Idiya
Thank you so much . Appreciation helps us as team to work harder for our lovely customers ...
You didn’t even deliver the sofa bed…
You didn’t even deliver the sofa bed even though we paid for delivery, was expecting it today, rang you and you said that it should have arrived ? Now you are saying you will send it on Monday, after we moved in, it’s disappointing. This is feedback for better service
1 May 2021
Reply from Idiya
Hi , Sorry for the disappointment. We only do schedule delivery which are published on our website .You have added notes that you wanted on 1 st may but that was not possible , as there was no delivery schedule for Auckland on that day , so we scheduled it for the next availabilty which is on coming Tuesday .But since you said you need the couch , we made special arrangements for the delivery to happen tomorrow, which Monday. If you wish to pick up the couch earlier , we can refund you the delivery fee. Please call office to arrange .
Great service
Great service, great quality product, communication was fantastic, I called and had an answer straight away. Product was delivered to me on a Sunday which was great! Product is beyond what I was expecting. Will definitely purchase from here again
16 April 2021
Reply from Idiya
Thank you so much . Appreciation really motivates us as a team to work harder and meets expectations of our customers. Thank you.
Fast and nice respond for sorting out…
Fast and nice respond for sorting out my online order.
16 April 2021
Reply from Idiya
Thanks ,appreciate the review.
Absolutely awesome service
Absolutely awesome service, from purchase through to delivery - excellent !! Thank you.
13 April 2021
Reply from Idiya
Thank you so much . Your review keeps us motivated. We are happy to keep upto your expectations.
With a short phone call stock was…
With a short phone call stock was confirmed, delivery came on date indicated, in fact earlier which suited me better. total 2 days, inside 48hrs.
12 April 2021
Reply from Idiya
Thank you so much . Your review motivates us as a team to work harder .
I found ordering our desk very easy
I found ordering our desk very easy. We haven’t received it yet, so I can’t really give a full review, but we’re really looking forward to its arrival... I love the look of Ikea furniture and I really need a desk... can’t wait till it arrives... 😊
11 April 2021
Reply from Idiya
Thankyou Fiona,
Your desk has been ordered overseas already and we will update you once it is on the sea. The current ETA , I have is end of May at our warehouse.
Regards
Idiya Team
Ordered my furniture over Easter…
Ordered my furniture over Easter weekend and it was delivered to Paraparaumu Beach this weekend - amazing service - and the delivery person was so helpful lifting my packages into my garage for me. I would definitely buy from Idiya again.
10 April 2021
Reply from Idiya
Thanks for the awesome review, Gillian! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Great and cute desk!
Great and cute desk!
Overall it's a really nice desk and I love the drawers and shelf space. It took half a day to put together and had to be reinforced at the sides as the shelf top doesn't actually join into the base of the desk and can easily fall off if not pushed up against a wall. Also the screwdriver supplied in the box is Slotted one and only fits one type of screw provided so you will need a Phillips screwdriver to put it together.
4 April 2021
Reply from Idiya
Great detailed review . thanks
Product advertised on line
Product advertised on line. Messaged them a couple of days after placing my order to see when it would be sent as status of order said pending. Received no reply. Phoned them and was told the product was not in stock. Frustraiting! It would have been nice to have been contacted at the time of placing the order so I had time to order from somewhere else.
1 April 2021
Reply from Idiya
Hey,
I am very sorry for the inconvenience caused to you. I see that you ordered Fidget Spinners on 29th of March 2021 and they were showing in-stock on our website. The product was showing in-stock due to some glitch that was resoled later on.
I see that we refunded you for this inconvenience on 30th of March 2021 that was the next day of purchase. I understand that it must have been frustrating as you needed them for your holiday and am very sorry about it.
We are trying to be proactive with the stock levels on our website to make your purchase experience better and fast, hoping that you give us one more chance of serving you and giving you a better shopping experience with us.
Kind Regards,
Team Idiya
Item I ordered showed in stock on…
Item I ordered showed in stock on website. I ordered it to find that it wasn't in stock and had been ordered from ikea. Only realized this too late and now I have to wait months for my item. What a joke.
30 March 2021
Reply from Idiya
Hey Neville,
I am very sorry for the inconvenience caused. I see that when you ordered the product it was showing as in stock but as conveyed you earlier there was some glitch in the system at that time. We can always process the refund to you and cancel this order if you do not wish to wait.
We are expecting this consignment to arrive at our warehouse in next 2 weeks as informed to you earlier.
Please let me know what you decide.
Regards,
Team Idiya
Free delivery and friendly nice guys…
Free delivery and friendly nice guys for took in .
14 March 2021
Reply from Idiya
Thanks for the review
Easy payment product met the…
Easy payment product met the expectations the only complaint is that the delivery took a week but it’s on the courier.
11 March 2021
Stratva Loft bed
Ordered the Stratva Loft bed from Idiya and couldn't be happier! Item was in stock and not only did we receive email confirmation straight away, they delivered the bed within 3 days. One of the easiest beds to put up and I now have an extremely happy child.
7 March 2021
Extremely Happy!
Ordered on a Tuesday afternoon and received on Sunday morning! Speedy delivery for such a large item considering I'm located in a small rural town. Called to query delivery timeframe as they use their own van (no tracking) and spoke to a lovely lady who was very helpful. Delivery driver gave me a 30 min heads up before arriving and was very professional. Extremely happy overall.
7 March 2021
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