idmatch - Identity Matching System Reviews 280

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Very friendly staff, every step of the visit was explained as it was being done.... solved cycling posture problems with a few adjustments.Money well spent, I will recommend it to my friends.

Rated 5 out of 5 stars

It was a game changer! The team assessed my riding style and made tailored adjustments, including moving my saddle back, raising the seat post, and adjusting my shoe cleats. These changes made a no... See more

Rated 5 out of 5 stars

A real game changer for me, no need to stop and change parts, no guess work. The system makes a change in real life, you can feel if it’s better or worse there and then Heard so many views on dif... See more

Rated 5 out of 5 stars

This was my first bike fit and I was unsure which of the seven coordinates the fit provides to determine the adjustment of my Wahoo Kickr Smart Bike V2. The Wahoo Precision Bike Fit does not include I... See more

Company details

  1. Road Cycling
  2. Cycling Club
  3. Software company

Written by the company

idmatch is the end result of scientific research work carried out by the Ergoview Laboratories in collaboration with Selle Italia. idmatch allows you to scientifically find the ideal set-up for your bike. Road, MTB, Gravel, Triathlon: improve performance and comfort according to your needs and physical characteristics.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

280 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Knowledge is key

My first experience with the idmatch bike fit system was exceptional.
This was not my first fit but it’s the only one the did anything to straighten out my right foot that I had noticed had become a heel out position.
Todd had the knowledge to know what was going on and take the steps to make things better.
I also like the fact the idmatch system compares you to all others in your age group who have done a match. As well as the bonus of a vast array of cataloged bikes and will tell you exactly how it should be set up. Overall start to finish a 5 star experience.

4 November 2022
Unprompted review
Rated 2 out of 5 stars

The BRP for a bike

The BRP (Biomechanical Reference Point) is clear. Saddle height and stem length and handlebar width are difficult to read from the drawing
Greetings,

Cor Linstra
e-mail: see below

17 June 2022
Unprompted review
idmatch - Identity Matching System logo

Reply from idmatch - Identity Matching System

Hi Cor,
thanks for your review, could we help you better with the information that you need about BRP?
In the report you have two indications:
- one in stack&reach BRP/HB
- one are the traditional way (same reference of BRP/HB)

In case contact us at support@idmatch.it

Rated 5 out of 5 stars

Idmatch bikefit Putrajaya

Shah was very friendly. Appointment was set easily. The place was nice and easy to find. Overall I had a good experience. Very useful. Recommended for all cyclists. Unleash your hidden potential 😉.

18 August 2022
Unprompted review
Rated 5 out of 5 stars

brilliant

brilliant, i can’t recommend this enough.
eric is knowledgeable, and also listens to your needs.
top man

10 August 2022
Unprompted review
Rated 5 out of 5 stars

idmatch bike fit @ OneBikeAsia

Went for my first ever bike fit at OneBikeAsia on their idmatch platform.
1. Jason, super friendly and helpful person. Explains the process clearly, takes you through things steps by step and explains the importance of what each step does and how the results are determined
2. I am not a bike techy person, but Jason articulates the information really well such that a non-techy person can understand
3. The actual bike fit process is fun and its cool how the platform dynamically adjusts around you every 60 secs
4. Jason made alterations to my cleats and bike on the spot - can feel the positive difference straight away
5. For road bikers - this shop is pure "candy" so many nice things to buy, well laid out, helpful staff and their workshop area is really nice

Highly recommend people go down to the shop to check it out and without a doubt the bike fit certainly is value for money!

30 June 2022
Unprompted review
Rated 5 out of 5 stars

bike fit with Id Match at Yas Cycles Al Zeina

i recently had my bike fit with Id Match at Yas Cycles in Al Zeina. carried out by Jason.

The reason i had it done was i was constantly having problems with my cleat set up, just never felt right. Since having this done it has been so much better.

I would highly recommend having this done to any cyclist. i wish id done it a long time ago.

Thanks Jason

20 June 2022
Unprompted review
Rated 5 out of 5 stars

Excellent experience using the idmatch…

Excellent experience using the idmatch system at the Sea Otter Classic (in spite of the organizers having problems supplying power, but we got through it). Matteo clearly understands the system and explained everything as we went through the evaluation. The system was thorough and I wish I had it available before I bought my bike (it is borderline too big). I hope you get more of these in the US!

10 April 2022
Unprompted review
Rated 1 out of 5 stars

This bikefit leads to injuries and uncomfortable position

I went into bike fit with high hopes to improve my position and deliver more power. The results showed that my bike was too small (brand suggested I was tall enough) and that I needed to sit more forward. Also my cleats have shifted.

I tested this position for 3-4 months with a skeptical attitude. This position has resulted in an injury to my foot and an uncomfortable position. Went to another bike fitter and had to move more towards my old position! This was very nice and no more injuries.

I do not recommend this bike fit!

2 January 2022
Unprompted review
idmatch - Identity Matching System logo

Reply from idmatch - Identity Matching System

Hi Jeffrey,
we are so sorry to read your review, could you please send more details to our customer service staff that will provide you more information and if is possible some suggestion?
Please contact us at support@idmatch.it

Thanks and best regards

Rated 5 out of 5 stars

Accurate Result and Easy Process

The process was swift and straightforward. The staffs were helpful and knowledgeable. But the most important thing is the result - it was accurate. I feel more confident and snappier when riding my bike.

Bikefitting is the best upgrade without spending a fortune (ie for wheelset, frame, or groupset)

1 January 2022
Unprompted review
Rated 2 out of 5 stars

Limited supporting products

Saddle width and type options and handle bar options is not available. Right cleats bolt is loose and hanging

Very poor service for 3 million rupiah fitting fee

Staff was helpful

9 November 2021
idmatch - Identity Matching System logo

Reply from idmatch - Identity Matching System

Hi Labana, we are sorry for your feedback, we will contact the idmatch center to understand better what is the problem.
If you want we can assist you by our customer service of idmatch to understand better what is the problem.
you can contact us at support@idmatch.it

Hope that your bikefit position is good
Thanks and best regards

Rated 4 out of 5 stars

Several bike models

Several bike models, that I was interested in, were not available in the database.

3 November 2021
idmatch - Identity Matching System logo

Reply from idmatch - Identity Matching System

Hello Sander,
thanks for your review, please comunicate to our support email wich is the bike model interested, we will update it and after you can contact the bikefitter to check the perfect bikesize for you

Mail for support is: support@idmatch.it
Thanks and best regards

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