iDonate.ie  Reviews 451

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its exceptional user-friendliness, highlighting how easy it is to navigate and make donations. Many people found the process straightforward, quick, and secure, appreciating the clear layout and intuitive design of the website. Reviewers frequently mentioned the efficiency and simplicity of the donation mechanism, making it a positive experience for both first-time and regular users. The platform is also noted for being reliable and trustworthy, with consumers feeling confident in its security. Some people also felt that the website provides excellent learning and support opportunities, including informative sessions and online tutorials.

What people talk about most

User experience

Reviewers consistently express satisfaction with the user experience, highlighting its ease of use and... See more

Website

People report positive experiences with the website. Customers consistently praise its ease of use, security,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Idonate outlined clearly how to set up page,add QR etc .. Always had answer to query.easy to use,navigate.. Just noticed this week there is a reply option after donation recd ,which is good,more per... See more

Rated 5 out of 5 stars

First time uever using it. Set it up in behalf of my grandson who wanted to raise awareness for young people and their Mental Health. Yspi organisation will benefit from his efforts.

Rated 5 out of 5 stars

I regularly make donations to friends great causes and this is literally the most user friendly donation mechanism I’ve ever used. Very easy to do and excellent Payment choices. I was very impresse... See more

Rated 5 out of 5 stars

I have used idonate.ie, before as I was making a donation to a friend, I find it very easy to use, and secure, and as it's Irish owned, I like knowing I'm supporting a home growing company to succeed... See more


Company details

  1. Charity
  2. Software company

Written by the company

iDonate is Ireland’s leading fundraising platform. We were established in 2011 to provide a free service for charities and have since helped over 5,000 causes to raise over €100,000,000. From day one, our mission has been to ‘make giving easier’, through providing practical, innovative tools for both charities and fundraisers. A 100% Irish-owned company, we are proud to support Irish causes and fundraisers and our friendly, locally-based support team is always on hand to offer support. We place a huge value on transparency, so neither donors nor causes will ever incur any hidden fees or extra costs on our platform. At iDonate, we share the same goal as our fundraisers – to help causes to raise more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

451 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Transparent and safe - Top marks Folks !!!!

⭐⭐⭐⭐⭐
iDonate.ie is an outstanding platform for both donors and fundraisers. The website is very well set up—clean, intuitive, and extremely easy to navigate. Transparency is built into every part of the process, which is vital when donating to charity and greatly appreciated by both donors and those running fundraising campaigns.

Having used iDonate.ie both as a donor and as a charity volunteer, I’ve been consistently impressed by the level of support offered behind the scenes. The back-room team is superb: communication is regular, clear, and genuinely helpful. Any advice provided is always professional yet delivered in a friendly, approachable way.

The platform also provides excellent opportunities for learning and support, including information days and online tutorials—both of which are truly 10/10. These resources make it even easier for charities and volunteers to run successful, transparent, and engaging fundraising campaigns.

Overall, iDonate.ie is reliable, trustworthy, and exceptionally well run. Well done to the entire team.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Using idonate

Idonate outlined clearly how to set up page,add QR etc ..
Always had answer to query.easy to use,navigate..
Just noticed this week there is a reply option after donation recd ,which is good,more personal than an email .

1 November 2025
Unprompted review
Rated 5 out of 5 stars

First time uever using it

First time uever using it. Set it up in behalf of my grandson who wanted to raise awareness for young people and their Mental Health. Yspi organisation will benefit from his efforts.

23 November 2025
Unprompted review
Rated 5 out of 5 stars

Good customer support

Dave was so helpful when setting up
our raffle and was able to fix a mistake we made efficiently and quickly. The site is easy to navigate and will use it again for future fundraisers.

11 November 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Support

As a charity we are using iDonate for many years now and recently decided to use their new tap app to set up a fundraiser. I got into a bit of trouble and needed Customer support but it was outside working hours. Within 15 minutes of the email being sent, Mark contacted me, he worked with me over the phone to rectify the issue so that we could fundraise at an upcoming fundraiser. It is a fantastic app and tool, no need for card readers anymore and I'd encourage anyone thinking of using it, to try it for themselves. Thank you Mark and to all the team, fantastic service and customer support.

Christina Donnelly
Chronic Pain Ireland

13 September 2024
Unprompted review
Rated 1 out of 5 stars

Appalling bunch

iDonate is a shocking outfit.
We set up our page, carrying out all the verifications and inputting all necessary details.
Then, after a day or two, they approved it - so, of course, we started sharing it as widely as possible via our socials, direct messages, emails, etc.
Then they took it down, claiming “inflammatory” language had been flagged by their system “automatically” - clearly a lie as their “system” had already approved it.
Everyone we'd share it with then finds a dead page because of this.
When we phoned them, they mumbled some nonsense before claiming, absurdly, that our photo ID approval - which had been completed online around 48 hrs previously - needed to be done again.
We expressed our exasperation at their appalling antics, maybe a little emotionally, then they closed our whole account.
It could well just be sheer, utter ineptitude, but that's really no excuse.
Disgraceful and disturbing clowns.
Leave well alone.

9 September 2024
Unprompted review

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