iDropped It Ltd Reviews 44

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Yet again, superb service today as this company came to my aid when my MacBook needed a new battery! I know I can get fast help for both my iPhone and my laptop! Being unable to travel far these days,... See more

Rated 5 out of 5 stars

Amazing service and the quality of the repair is perfect. I had my son’s iPad screen replaced as it had cracked. It was back to me within a few hours which was amazing as my son has autism and was str... See more

Rated 5 out of 5 stars

Very quick, reasonably priced efficient and polite service. I cracked my I phone screen when on holiday. The technician came to my home the day after my return, repaired it whilst parked on my drive... See more

Rated 5 out of 5 stars

Swift replies to messages and the team quickly made an appointment to work around my work day - really convenient. Excellent service, a top quality screens bar is as good as new at a really reasonable... See more

Company details

  1. Phone repair service

Written by the company

We offer professional mobile phone, tablet, laptop and smart device repairs at affordable prices. We come to you at home or work at a time convenient to you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

44 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What an excellent service

What an excellent service. will definitely only use them in the future, and will be telling everyone I know how good they are. Alan Lee, who came to our home fixed my son's phone at a minimal cost when we thought it would cost a lot more. 100% satisfied 😀😀😀

11 January 2020
Unprompted review
Rated 5 out of 5 stars

iDropped fixed my mobile within 2 days.

iDropped fixed my mobile within 2 days.
They sourced the replacement part and came to my house exactly when scheduled - it took Jonathan 20 minutes to fix and test my mobile, and I was back in business. Many thanks iDropped It !!

9 January 2020
Unprompted review
Rated 5 out of 5 stars

Amazing job.

So happy I heard about this company. Took my phone and I pod to the pines and was told the motherboard had gone on both and I’ll be looking at 250 to have them both repaired.

Messaged these people and wow! I couldn’t believe it. They fixed it with no issues and half the price and motherboards wasn’t even the issue it was just the screens. Really couldn’t go to anyone else now. Really recommend, very friendly, polite and helpful people. Thank you once again, outstanding job.😊

11 November 2019
Unprompted review
Rated 5 out of 5 stars

Excellent I phone screen repair

Very quick, reasonably priced efficient and polite service. I cracked my I phone screen when on holiday. The technician came to my home the day after my return, repaired it whilst parked on my drive in less than 30 minutes and you would never know it’s had been broken.

4 September 2019
Unprompted review
Rated 5 out of 5 stars

Very quick to reply and arrange a…

Very quick to reply and arrange a convenient time to come and fix my sons phone. Brilliant service especially as they can come to you. They turned up on time and went through everything again with me. Very polite and professional service and I have recommended them to a friend and will do so in the future.

28 August 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service and competitive pricing.

Swift replies to messages and the team quickly made an appointment to work around my work day - really convenient. Excellent service, a top quality screens bar is as good as new at a really reasonable price. Highly recommended!

5 August 2019
Unprompted review
Rated 5 out of 5 stars

5 stars

Brilliant they came to the house and fixed my phone there for a good price. 100% would recommend

5 March 2019
Unprompted review
iDropped It Ltd logo

Reply from iDropped It Ltd

Thanks Tom, glad we could help

Rated 1 out of 5 stars

Disappointing service all round 😢

Came to repair my son’s laptop and it took 3 separate visits to get it working. No apology for the inconvenience caused and quite rude when I informed him that it still wasn’t working after the second visit. He then had the audacity to charge £20 to fix an iPad that was under warranty with him. No customer service skills and no good will for the inconvenience caused to me! Would not recommend.

5 October 2018
Unprompted review
iDropped It Ltd logo

Reply from iDropped It Ltd

Hi Emma.
Apologies our service did not meet your expectations or our normal high standards. As requested we have refunded the second callout charge and covered the cost of the replacement part. Our offer of a free repair remains open to you. Apologies again for any inconvenience caused.

Kind regards
iDropped It

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look