I purchased the Camille earring attachments. They’re absolutely beautiful. I already had the studs from a previous purchase and they look stunning together. I’m very pleased with the quality and with... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I couldn’t be happier with my idyl pieces! The diamonds are so sparkly and catch the light in the most magical way. I ordered the Grace necklace and Amelia earrings, and haven't taken them off since g... See more
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Absolutely top-notch approach to a customer. I feel inclusive, taken care of and special. The team is working tirelessly to be on top of everything, and they truly deliver what they promise. Their jew... See more
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Beautiful items, great customer service. No hassle returns, if needed. Items are shipped expeditiously & handled with care. Idyl also includes extremely nice free gifts with every purchase. Great comp... See more
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Company details
About idyl
Written by the company
idyl
#jointhediamondrevolution
✨ modular diamond jewelry
✨ transparent materials
✨ fair prices
#jointhediamondrevolution
✨ modular diamond jewelry
✨ transparent materials
✨ fair prices
Idyl stands for sustainability, inclusivity, and revolutionary modularity. Our pieces are crafted with ethically-sourced lab-grown diamonds and 100% traceable solid gold. But our approach to modularity is what truly sets us apart. Our add-ons embrace individuality and self-expression.
Worn by Jessica Alba and Eva Longoria our variety of diamond stud sizes and solid gold chain, were made to fit multiple add-ons to create countless looks at accessible price points. The designs are beautifully minimalistic, but created with ever-evolving style in mind.
We want to democratize fine jewelry and believe that even the finest materials should be available at an accessible price point.
Any questions?
Written by the company
- No worries, we are here for you!
- Your happiness is our top priority. For any questions, remarks, inquieries, collaborations or other, get in touch: hello@idyl.com
Free worldwide shipping & returns
Shipping is always on us!
We ship worldwide and most orders arrive in 2-4 working days, 7 days maximum.
Contact info
United States
- hello@idyl.com
- idyl.com
4.8
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
You dont need worry about anything.very…
You dont need worry about anything.very kind custom service and serious eshop.
9 April 2026
Unprompted review
Reply from idyl
Dear Michaela,
Thank you so much for your kind words and for sharing your experience. We're delighted to hear that you felt supported by our customer service team and found our shop reliable. Your trust means a lot to us, and we hope you continue enjoying your Idyl jewelry!
I had a truly positive experience with…
I had a truly positive experience with IDYL. From the quality of the jewelry to the level of customer care, everything ultimately reflected a brand that values both beauty and service.
When an issue came up with my order, Eva, experience manager, handled it with exceptional kindness, professionalism, and responsiveness. She followed the matter closely, kept me updated, and made sure it was resolved properly and thoughtfully. Her support truly made a difference and turned the entire experience around for me.
I am also very pleased with the jewelry itself — the piece is elegant, beautifully designed, and feels refined and high quality. Overall, I am extremely satisfied with my experience and genuinely appreciate the care, attention, and integrity shown throughout the process.
7 April 2026
Unprompted review
Reply from idyl
Thank you so much for your thoughtful review, Roni. We're delighted to hear that both the quality of your jewelry and your experience with our team met your expectations. Your kind words about Eva mean a lot to us—we're proud to have her on our team and happy she could assist you so well. It's wonderful to know that you're enjoying your elegant piece, and we truly appreciate you taking the time to share such positive feedback.
Reply from idyl
Thank you so much for your wonderful feedback! We're truly honored to hear that our jewelry has become a favorite in your collection. Your kind words mean a lot to us, and we hope you continue enjoying your pieces for years to come.
Warm regards,
Lia from Idyl
They have responded great in helping me…
They have responded great in helping me exchange my bracelet for something else.
25 March 2026
Reply from idyl
Thank you so much for your kind words, Sandra. We're glad to hear that you had a positive experience with your exchange and that our team was able to assist you promptly. Your satisfaction is very important to us, and we truly appreciate you sharing your feedback here. Enjoy your new piece!
The quality and quantity of their…
The quality and quantity of their jewellery make my experience good.
12 March 2026
Reply from idyl
Thank you so much for your feedback, Marie. We're delighted to hear that both the quality and selection of our jewelry contributed to a positive experience for you. Your satisfaction means a lot to us, and we hope you continue enjoying your pieces!
So far excellent everything !
Fast responses from email communications . Very helpful online communications , fast shipping and excellent correspondence via messages .
6 March 2026
Reply from idyl
Thank you so much for your wonderful feedback! We're delighted to hear that you've had a positive experience with our customer service and communication. It's great to know that our quick responses and fast shipping made your shopping experience smooth. Your kind words mean a lot to us!
Stunning jewelry!
Stunning jewelry, very happy with my purchase. The earrings I bought are so beautiful and sparkly
28 February 2026
Reply from idyl
Thank you so much for your kind words, Agnieszka. We're delighted to hear that you're happy with your earrings and enjoying their sparkle. Your feedback means a lot to us, and we hope your new jewelry continues to bring you joy!
Reply from idyl
Thank you so much, Diana, for sharing your experience! We're truly glad to hear that everything was perfect with your order. Your satisfaction means a lot to us. If you ever need anything else or want to explore more of our collection, we’re here for you. Enjoy your new jewelry!
Always an amazing experience
Always an amazing experience! Excellent quality of each piece. Fabulous customer service. I can't stop buying pieces from idyl. My absolute favorite jewelry company. Love, love, love idyl!
16 February 2026
Reply from idyl
Thank you so much, Reena, for your wonderful feedback! We’re delighted to hear that you consistently enjoy both the quality of our pieces and your experience with our customer service. It means a lot to us that Idyl is your favorite jewelry company. Your continued support truly inspires us—thank you for being such a valued part of the Idyl community!
Reply from idyl
Thank you so much, Javier! We're truly grateful for your kind words and thrilled to hear that you appreciate the craftsmanship of our jewelers. Your feedback means a lot to us. Enjoy your jewelry!
i really love the pieces
i really love the pieces, but a little bit disappointed..i mailed for a piercing that i couldn’t found anymore on their site and they answered that is not available anymore/out of stock and after 2-3 weeks apparently it is again available again, on sales
3 February 2026
Reply from idyl
Thank you so much for your feedback, Gabi. We’re delighted to hear that you love
your Idyl pieces! I’m sorry to read about your disappointment regarding the
piercing’s availability—inventory changes can sometimes be unpredictable,
especially with popular styles. If there’s anything we can do to make this
right, please let us know, as we understand how frustrating this situation can
be. We appreciate you sharing your experience and will take this into account as
we continue improving our communication and stock updates. Thank you again for
choosing Idyl and for being part of our community. ✨
Gorgeous pieces
1 February 2026
Reply from idyl
Thank you so much for your kind words, Anna. We're delighted to hear that you find our pieces gorgeous. Your appreciation means a lot to us and inspires our team to keep creating jewelry you'll love.
Incredible brand! So pretty! Great customer service.
I have purchased several products from Idyl over the last few months. The product is stunning, I find the colour of the gold (white) and the diamonds so pretty.
In addition, their customer service has been so so easy and incredibly helpful with for a few returns and exchanges I have made when I changed my mind.
23 January 2026
Reply from idyl
Thank you so much for your kind words, Debra! We’re delighted to hear that you love the look of our white gold and diamonds, and it’s wonderful to know our customer service team could make your returns and exchanges smooth. Your continued support truly means a lot to us. Enjoy your pieces!
Very good customer service and super…
Very good customer service and super fast shipping (within three days). My necklace sparkles very much. It’s worth the price as one can see the quality!
20 January 2026
Reply from idyl
Thank you so much for your kind words, Silvia. We're delighted to hear that you were happy with our customer service and the quick shipping. It’s wonderful that your necklace sparkles just as you hoped, and we truly appreciate your recognition of the quality. Enjoy wearing it!
Good customer service
Good customer service, and amazing pieces that they stand by. A little overpriced for lab created diamonds but I assume we are paying for the amazing service as well
17 February 2025
Reply from idyl
Thank you for your kind words about our customer service and jewelry. We truly appreciate your feedback regarding pricing and understand your perspective. At Idyl, we strive to balance quality, ethical sourcing, and attentive service in everything we do. Thank you for choosing us and sharing your thoughts!
Easy replacement
The quality of their jewelry is great, but the chain on the necklace I bought broke months after the purchase and they exchanged it right away with no issues. 👍👍
8 January 2026
Unprompted review
Reply from idyl
Hi Kate,
Thank you for sharing your experience! We're glad to hear you're happy with the quality of your jewelry and that our team was able to help you with a quick replacement. Your feedback means a lot, and we're grateful for your support. Enjoy wearing your necklace!
Reply from idyl
Thank you so much for your kind words, LOLO. We're delighted to hear that you had such a great experience with Idyl. Your feedback means a lot to us and inspires our team to continue providing the best possible service and jewelry.
It keeps getting better
This is the second time i have bought from Idyl, and again, the items and packaging was absolutely beautiful and arrived to me (in the UK) very quickly. I ordered on the 22nd December and the item arrived on Christmas Eve. Idyl have also been acknowledged by Vogue for the quality of their lab grown diamonds. I would still buy again.
3 January 2026
Reply from idyl
Thank you so much, Chloe, for sharing your experience and for coming back to us a second time! We're delighted to hear that your order arrived quickly and in time for Christmas, and that you loved the packaging and jewelry. It means a lot to know our dedication to quality is recognized by both our customers and publications like Vogue. We look forward to welcoming you again in the future!
Love love love forever customer!
4 January 2026
Reply from idyl
Thank you so much, Efstratia! We’re truly grateful for your enthusiasm and continued support. It means a lot to us that you enjoy your Idyl pieces, and we look forward to being part of your jewelry collection for years to come.
Great customer service
I received a piece of jewelry from my husband December 2024 (for Christmas), from Idyl. In December 2025, I noticed a diamond missing. I sent one email advising of the issue, pictures and a copy of my husband's receipt, and within hours, I received a return label, and within two weeks, I received a replacement. Beautiful jewelry and wonderful customer service. I definitely recommend this company.
1 December 2025
Unprompted review
Reply from idyl
Thank you so much for sharing your experience, Jessica. We're grateful for your kind words about both our jewelry and our customer service. It's wonderful to hear that the replacement process was smooth and timely for you. Your recommendation truly means a lot to us!
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