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Tommy Hilfiger Reviews 2

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TrustScore 3 out of 5

2.9

Shopping & Fashion
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Company details

  1. Shopping & Fashion

Information provided by various external sources

Tommy Hilfiger, formerly known as Tommy Hilfiger Corporation and Tommy Hilfiger Inc.,

Contact info

  • Madison Avenue 200, 10016, New York, United Kingdom

  • ie.tommy.com

2.9

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Terrible customer service

I’m extremely disappointed with Tommy Hilfiger’s customer service. I returned my order on January 5th, and since then I have received no information or update about my return or refund.

The return label was included in the package when I received the order. I brought the parcel to the post office, but the tracking number provided shows an error, so I still have no idea where my return is or what is happening with it.

I have been trying to contact customer support for several days, but I’m getting no response at all. Nobody answers my emails and the live chat is also useless because I can’t reach anyone.

This is very stressful and unacceptable for such a big brand. I just want a clear update and my refund processed.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service. Order arrived faster than expected and shipped from Netherlands to Ireland direct so no customs fees. Would highly recommend.

19 February 2021
Unprompted review

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