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iFrogTees Reviews 336

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TrustScore 3 out of 5

3.0

Printed clothing store
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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the quality of the products, such as soft cotton shirts and good quality printing. Many people are satisfied with their purchases, finding that items fit well and match the pictures provided. Some consumers also highlight positive experiences with order changes and timely deliveries. However, some people were dissatisfied with their orders, reporting issues with receiving incorrect items, such as short-sleeved shirts instead of long-sleeved, or products that did not match their expectations or the advertised images. There are also mentions of poor quality printing that peeled off and hats arriving damaged due to inadequate packaging. A few customers also experienced difficulties with customer service when trying to resolve order issues or return unwanted items.

What people talk about most

Product

Clients share ambiguous opinions on product quality and order accuracy. Many customers are pleased with the... See more

Order

Consumers find order experiences to be ambiguous. Some customers report positive outcomes, such as receiving... See more

Quality

Customers consistently note ambiguous experiences with quality. Some reviewers were very pleased, finding... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Giving 2-stars, because I did eventually receive my order. Ordered a hoodie sweatshirt. Reading the companies website, it would lead the consumer to believe that the goods are coming from San... See more

Rated 2 out of 5 stars

My shirt did not come the way it was supposed to. The company said it was my fault, that I picked the option with only printing on the front and not both but the shirt I chose had this specific saying... See more

Company replied

Rated 1 out of 5 stars

I ordered something a month ago - they claim it got lost in trasit & would send a new one. No new tracking number & they keep just asking if I want a new one. Won't refund me. Won't send an item. It... See more

Rated 1 out of 5 stars

I ordered a long-sleeved football tee shirt. When I received my order I got a shortsleeve. I live in a cold climate and that was never a thought on shortsleeve. After reading the bill which they email... See more

Company details

  1. Printed clothing store
  2. Clothing Shop

Written by the company

We sell T-shirts, hoodies, mugs, stickers worldwide, printed in the USA. Based CA

Contact info

3.0

Average

TrustScore 3 out of 5

336 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 3 out of 5 stars

The website was sometimes down and…

The website was sometimes down and sometimes up. It took me about two months to be able to order a T-shirt that I wanted. I love the T-shirt it would be five stars but I also ordered a sweatshirt that is not as soft as the T-shirts and will not be one of my favorites

17 November 2018
Unprompted review
Rated 5 out of 5 stars

Was very pleased with the Tee shirt

Was very pleased with the Tee shirt. I am always a bit dubious when buying things internationally but postage was very reasonable and I received the item in about a week. Customer service and communications were excellent so I was always aware of the status of my order.

12 November 2018
Unprompted review
Rated 5 out of 5 stars

Yes I would absolutely recommend…

Yes I would absolutely recommend iFrogTees. The transaction was smooth, the delivery was timely and as stated and the quality of the shirt I ordered is excellent. I will be looking at ordering more products for myself and as gifts.

Thanks, Michael D

31 July 2018
Unprompted review
Rated 1 out of 5 stars

Have sent at least 5 emails regarding…

Have sent at least 5 emails regarding ordering wrong size, how to return and order correct size. Got a thank you for the original order and now they have gone dark. Will never order from this company again. Hope no one else does either. Lack of response even after i copies words diect from their home page about how they value their customers. This company has very poor customer service policies. You do not have to suffer with companies like this. There are plenty of reputable companies to do business with.

29 July 2018
Unprompted review
Rated 4 out of 5 stars

Star Trek Mugs

Had been looking for these mugs and found them for the best price at frogtees. I thought they would be a little bigger than they were, but they are fine. I bought them for xmas gifts, early shopping.

24 July 2018
Unprompted review
Rated 1 out of 5 stars

Not happy

Not happy, everything was good until i washed shirt, design is barely noticeable after first wash.

20 July 2018
Unprompted review

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