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2.4

Poor

TrustScore 2.5 out of 5

6 reviews

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Rated 1 out of 5 stars

I ordered 2 bracelets

I ordered 2 bracelets on the 12th of December and paid £29 pound for express shipping (3-5) business days. I have now been told that it won’t arrive until the 29th of December. I only paid for express shipping so it would be delivered before Christmas. No response from customer service.

23 December 2025
Unprompted review
Rated 1 out of 5 stars

Awful

Awful - sent incorrect item - customer service so unhelpful rude - item I did receive was such poor quality cheap orange metal colour I ordered silver. Avoid at all costs - refused to refund me. Scam company - you won't get what expected.

25 January 2025
Unprompted review
Rated 4 out of 5 stars

I got a 2 name necklace with 2…

I got a 2 name necklace with 2 birthstones.I think there could be bigger name on it.
My husband ordered it at 28th April and I got it today (12th May). Costumer service has quick reaction and helpful.
It's wonderful necklace same like on the picture. My daughter and my son are with me at all the time.
I can only recommend it to everyone.

12 May 2022
Unprompted review

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