igitems Reviews 2,024

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 584 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, friendly, and dedicated, ensuring smooth transactions and addressing all questions. Many people highlight the excellent service, noting its speed, security, and overall efficiency, making the buying and selling process easy and transparent. The website is frequently commended for its user-friendliness, clear interface, and helpful information, which makes it accessible even for first-time users. However, some people were dissatisfied with certain sellers, reporting issues like accounts being resold or locked, leading to a loss of access. A few other people also felt that customer support did not adequately resolve disputes, often siding with sellers over buyers, and mentioned concerns about the website's system and withdrawal process.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many praising their helpfulness, friendliness, and... See more

Service

People report positive experiences with service, often highlighting its speed, safety, and helpfulness.... See more

User experience

Customers generally report a positive user experience, highlighting the ease and speed of the buying and... See more

Product

Reviewers mention positive feedback about product, often highlighting accurate product details and timely... See more

Website

Customers consistently note positive experiences with the website, praising its ease of use and navigation... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely amazing experience. The seller was super helpful and responsive the entire time. He answered all my questions and made sure everything went smoothly. The account was exactly as described —... See more

Rated 5 out of 5 stars

It was my first time using this service and I couldn’t be happier. The person was extremely responsive, helpful, and patient throughout the entire process. They explained everything clearly, went abov... See more

Company replied

Rated 5 out of 5 stars

I’ve been selling on IGItems for a while and the experience has been smooth and transparent. Payments are always on time, listings are easy to manage, and support responds quickly when needed. The pla... See more

Company replied

Rated 5 out of 5 stars

Bought th17 maxed COC account for 300$. Delivered good product as I described, seems like a legit seller. I will update this review later, only concern is that the sellers number is connected to accou... See more


Company details

  1. E-commerce service

Written by the company

igitems is the ultimate global marketplace for gamers, offering verified accounts, in-game items, boosting services, currencies, and keys for Clash of Clans, Clash Royale, Brawl Stars, Pokémon Go, Mobile Legends, and beyond. Expect speedy transactions, reliable trading protection, and award-winning player-first support. Our reviews come down to one thing: delivering exactly what's promised, fast. Every listing on igitems includes detailed descriptions, so you know precisely what you're getting before you pay. And on the odd chance that something isn't right? We make it right, whether that’s a refund or a replacement. Easy. Thousands of players trust us as their go-to video game trading platform, and we hope you will too. Browse our reviews to see what sets us apart.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Perfect

Got Instant my order. Trustworthy and good quality

28 February 2026
Unprompted review
igitems logo

Reply from igitems

That’s great to hear! 🙏

I’m glad your order arrived quickly and that you’re satisfied with it.

Rated 5 out of 5 stars

Great experience

Great experience

5 March 2026
Unprompted review
igitems logo

Reply from igitems

Happy to hear that! I appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

it was unbelievable

it was unbelievable ! quick services, trustworthy, very helpful

4 March 2026
Unprompted review
igitems logo

Reply from igitems

Thank you! 😊

I’m glad everything went smoothly and that the service met your expectations.

Rated 1 out of 5 stars

I bought an account and I received an…

I bought an account and I received an email and password but when I went to sign onto the account it said the email wasn’t valid and when I tried to contact the seller I was ignored and felt scammed as I had paid for an account and not actually received the right information

4 March 2026
Unprompted review
igitems logo

Reply from igitems

Hello!

Please don’t worry, you did NOT get scammed! Even if the seller did not deliver the correct account details, you are protected. Simply open a dispute on the order, and the payment will be held until the issue is resolved.

If the seller does not respond or the problem wasn't resolved, you can escalate the case, and our team will step in to mediate a solution or cancel the order if the item was not delivered as described.

After the resolution, you will also be able to review the seller and share your feedback about the experience so other buyers are aware.

It's unfortunate to see the platform rated negatively, as we do our best to ensure you are protected.
If you had any questions regarding the process, our team is available on LiveChat 24/7 and would be happy to clarify everything.

I hope to hear from you again once progress has been made regarding the issue.

Rated 5 out of 5 stars

Trusted website

Trusted website

3 March 2026
Unprompted review
igitems logo

Reply from igitems

Thank you for the kind words!
I’m glad you had a good experience on our platform.😊

Rated 5 out of 5 stars

Easy done

Fast and decent

25 February 2026
Unprompted review
igitems logo

Reply from igitems

Thank you for the review! I’m glad everything was fast and met your expectations.

If you ever need anything, LiveChat is available 24/7. Looking forward to seeing you again!

Rated 5 out of 5 stars

Great easy transaction.

24 February 2026
Unprompted review
igitems logo

Reply from igitems

Thank you for the kind words! I’m happy the transaction was smooth and easy. If you ever need assistance, LiveChat is available 24/7.

Rated 5 out of 5 stars

No gimmick or hassle.

No gimmick or hassle.

24 February 2026
Unprompted review
igitems logo

Reply from igitems

Thank you for the review! I’m glad everything was straightforward and hassle-free. If you ever need anything, LiveChat is available 24/7.

Hope to see you again!

Rated 5 out of 5 stars

I was amazed of the service and the…

I was amazed of the service and the instant delivery of the service really excellent service and website … thank you guys

24 February 2026
Unprompted review
igitems logo

Reply from igitems

Thank you so much for the amazing review! I’m really glad you were satisfied with the instant delivery and overall service. Your feedback truly means a lot.

If you ever need assistance, LiveChat is available 24/7. Looking forward to your next visit!

Rated 5 out of 5 stars

Legit

Quick to reply, Fair about pricing, Help through the whole process.

23 February 2026
Unprompted review
igitems logo

Reply from igitems

Thank you for the great feedback! I’m glad the process felt smooth and fair from start to finish. If you ever need anything, LiveChat is available 24/7.

Hope to see you again soon!

Rated 5 out of 5 stars

No comments to make

No comments to make, needed a th to play next to my main, this guy seemed good to me and he was super nice and fun to talk to, very good service, nothing to complain about, I would buy here again

23 February 2026
Unprompted review
igitems logo

Reply from igitems

Thank you for the detailed review! I’m really happy to hear you had a smooth experience and enjoyed working with the seller. If you ever need assistance, LiveChat is available 24/7.

Looking forward to seeing you again!

Rated 5 out of 5 stars

excellent

simple, good, reliable

14 February 2026
Unprompted review
igitems logo

Reply from igitems

Thank you so much for the review! 🙏

I'm really glad everything went smoothly and that you had a good experience. If you ever need anything, our LiveChat is available 24/7. Hope to see you again soon!

Rated 5 out of 5 stars

I got an account but it wouldn’t let me…

I got an account but it wouldn’t let me login so he offered me a slightly better one. He’s friendly and nice and will help you till it’s done

22 February 2026
Unprompted review
igitems logo

Reply from igitems

Thank you for the review! I’m glad things got sorted out.

While it’s great you received a quality account, we always want to ensure you get exactly what you paid for.
If you ever have concerns about an item, please don't hesitate to open a dispute. It’s the safest way to resolve issues promptly and fairly!

Rated 5 out of 5 stars

Nice experience

Nice experience

17 February 2026
Unprompted review
igitems logo

Reply from igitems

Glad to hear that! Thank you for taking the time to share your experience. :)

Rated 1 out of 5 stars

Scam

I bought a COC game back in July, 2025. I changed the password on the email and today I got an email that said my Supercell ID account has changed to different email address and I can no longer log in to my Supercell account. Do not buy any games from them if they can
not prevent this from happening.

17 February 2026
Unprompted review
igitems logo

Reply from igitems

Hello!

That situation is not acceptable, and we would like to help resolve it. However, it appears that our support team has not yet been contacted regarding this issue.

We provide all users with a detailed guide on how to fully secure their purchased CoC account so it cannot be lost or recovered by others.

Please get in touch with us via LiveChat so we can examine your case and assist you directly.

You can also review our Supercell account security guide here:
https://igitems.com/post/secure-supercell-account

Rated 5 out of 5 stars

Good service

15 February 2026
Unprompted review
igitems logo

Reply from igitems

Thank you for your feedback!

If there’s ever anything we can do to improve further, please don’t hesitate to let us know.

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