Igloo Environmental Ltd Reviews 2

TrustScore 3.5 out of 5

3.7

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Company details

  1. Solar Energy Company

Written by the company

Which Tusted Trader accredited Solar and Roofing contractor serving the residential and commercial sectors. Professional design and build. Members of the NFRC.


Contact info

3.7

Average

TrustScore 3.5 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Great job, happy to recommend.

We were very pleased with the whole process of solar + battery installation through Igloo Environmental.

I chose to contact Igloo based on recommendations from colleagues. Igloo responded promptly, gave good insights & advice, and did a great installation.

We had tried a few years ago to have solar panels installed, but our roof is a bit complicated with dormers, veluxes and vents, so another company said it would be difficult/limited and probably not worth doing. I was still keen to do this when we could, and revisited the possibility after higher energy prices. Thankfully Igloo could see exactly how it could be done, did it nicely, so we now have a successful solution.

The installation team were with us for two and a bit days and did a super job. The work was well done. Communication was great. Everything was clean and tidy after each day and with the final result.

We are delighted with the installed system. It is doing exactly what we wanted and it is very satisfying to see how much our house energy is now from our own solar generation and how we can time-shift to take lowest cost electricity from the grid to battery overnight and use later during peak times during the day.

Thank you very much to the whole team at Igloo. I am happy to thoroughly recommend them.

25 April 2024
Unprompted review
Rated 1 out of 5 stars

Very Unprofessional Company

Not sure if anyone has tried Igloo Environmental Ltd re solar panels? I enquired with them and they seemed helpful at first but when I asked some questions they were suddenly not interested! Perhaps they don’t like customers who ask questions! 🤔

After paying for survey, when I provided this firm with a legitimate list of questions, they stated that they would not proceed with survey because they cannot provide my preferred panels. Despite my responding that not having my preferred panels would not be a problem, they said they had decided not to proceed with survey. All correspondence leading to this review has been kept.

16 December 2022
Unprompted review
Igloo Environmental Ltd logo

Reply from Igloo Environmental Ltd

This is a malicious and untrue review, we know who posted it and will instruct our lawyers to pursue a claim for defamation if it is not removed immediately.

Thank you for updating the content of your review with some truthful detail - we chose not to offer our services to you as is our perogotive, and refunded your survey fee the same day. Branding us as a "Very Unprofessional Company" is defamatory and we will instruct our lawyers to persue a claim for defamation if it is not removed immediately.

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