Very quick responses and very helpful from staff. Keep you in the loop on delivery schedule and all products received so far are good quality
Company replied
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See what reviewers are saying
We had issues with another company and found IGO Promo last minute. They bent over backwards to help us due to the limited time frame, and our contact (Matthew) was wonderfully friendly and helpful... See more
I had requested to be delivered on the website in our new address but for some reason your team did not receive it on the system and the gifs arrived 4 working days after the day that should be delive... See more
I have been doing business with Igo promo for the last 4 years and they never fail to disappoint. They are so accommodating, very efficient and the goods are delivered really quickly. I order engrave... See more
Company details
Written by the company
At IGO Promo we are specialists in printing promotional items. For 80 years we have been convinced that business gifts and printed promotional products help companies strengthen their brand. We understand the power of giving. And we advise our clients to do the same for their business contacts. Not only do we believe it is nice for companies to give something back, we also like to give something back ourselves. That is why we are aware of corporate social responsibility. With our wide range, there is always a perfect gift. It is our mission to ensure that brands can easily express themselves through personalised gifts. And we do all this in a personal way, by guiding you through the process step by step. As with our service, we set high standards for the quality of our products and printing.
Contact info
PO Box 11664, Dublin 2, Ireland
- 1800 800 801
- info@igopromo.ie
- igopromo.ie
4.8
Excellent
279 reviews
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Great service and products fast delivery
12 December 2018
Unprompted review
High professional service
High professional service. Continuous communication throughout the order process. Delivery excellent and product as what we ordered.
27 November 2018
Unprompted review
As a first time buyer
As a first time buyer, the whole experience was effortless. The finished product is printed with our company logo added and looks very effective. Very happy with the service overall.
27 November 2018
Unprompted review
Very happy with the service
Very happy with the service, quick response and delivery time. Good quality products
27 August 2018
Unprompted review
Great service
Great service, super quick postal too. Delighted with umbrellas we purchased.
12 August 2018
Unprompted review
Selection of products is super however...
Selection of products is super, however for a repeat order the manufacturer changed and therefore it reduced the quality and altered the original colouring.
There was also duplication of processes and I was being billed twice, and then chased for payment that'd been made in advance.
8 August 2018
Unprompted review
Very happy customer
Very happy with the printed promotional umbrellas I bought. It’s my fist time using this company and I highly recommend them!
8 July 2018
Unprompted review
Excellent customer service
Excellent customer service , good value for money really easy to design exactly what we needed & would certainly recommend IGO .
Staff excellent Chris & Nate responded to all my queries promptly and professionally.
30 June 2018
Unprompted review
Good quality for a good price.
25 June 2018
Unprompted review
Very good communication with the…
Very good communication with the customer.
One set of items was dispatched a little bit later then promised, but the second set of items was delivered earlier. Overall I was happy with the delivery.
The quality of the items was not the best. The size of the t-shorts I ordered was smaller than what was written on the label (eg. size L was more like a size M, size XL was like size L)
16 June 2018
Unprompted review
Early hiccups resolved smoothly
Some slight issues with communication at the beginning but great support from Jacob who was reassuring and competent the whole way through. Order delivered on time and everything exactly as requested.
15 May 2018
Unprompted review
Excellent service and product.
My sixth class and I used IGO Promotions to source a product that the children had come up with for a whole class business as part of the Junior Entrepreneur Programmer. I found the service fantastic, Jacob and his team were so helpful and the product was just what we had asked for. They were very prompt in their delivery of our order and made the whole process of ordering our product very easy. Thank you IGO Promotions, our business was a huge success.
11 May 2018
Unprompted review
Fantastic customer service.
Fantastic customer service.
Quick response always.
Thank you.
9 May 2018
Unprompted review
Very messy
Very messy, confusing experience.
Dealer with this company previously and always had a very good experience- however not so much recently.
Products were good-just complicated messy process to get them.
4 May 2018
Unprompted review
Reply from IGO Promo
Hi Danielle,
Thanks for your review.
I am sorry things have not gone as smoothly with this order as you’ve experienced with us in the past.
We are working hard to improve our services and currently actioning a full assessment of our systems and processes to ensure every experience you have with us is of the highest standard. Your feedback will help us in this process so thank you for taking the time to share you concerns with us and the Trustpilot community.
Please feel free to contact us if you wish to discuss this matter further or if there is anything else you would like to speak about.
Kindest regards,
IGO Promo
I ordered hoodies for my company back…
I ordered hoodies for my company back in November 2017.
One lot shipped and arrived, the other disappeared into the ether. 5 months later after chasing down the sales department with emails and phone calls. Nothing. Finally, I emailed again and got a refund. I had to re order after 5-6 months. The hoodies finally arrived. (They were the wrong color) I would not recommend based on my experience and handling of my case. To add insult to injury, they have sent me numerous debt collection agency demand letters for their mistake. I’m sure I’ll get another after they read this review.
4 May 2018
Unprompted review
The product and quality of print…
The product and quality of print reproduction was excellent.. I love the extensive range of products IGO offers..
3 March 2018
Unprompted review
No Contact
Placed an order and was never contacted about it. Emailed them and it was never answered. Avoid doing business here.
9 February 2018
Unprompted review
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