iHealthBrokers Reviews 

642
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the insurance agents are extremely knowledgeable, patient, and genuinely helpful when navigating complex health insurance options. People deeply appreciate the prompt, professional service, noting that staff members consistently make the entire application process easy and stress-free. Additionally, many consumers highlight the personalized attention and clear communication provided by representatives during the enrollment period. Clients feel fully supported and entirely confident in the thoughtful recommendations made by their designated brokers. Reviewers consistently praise the friendly team for being highly communicative, efficient, and wonderfully pleasant to work with year after year.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as knowledgeable,... See more

Service

Customers had positive experiences with service, describing the overall process as quick and efficient.... See more

Customer service

Users describe positive interactions with customer service, consistently highlighting the helpful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We felt the rep was very knowledgeable about all aspects of the insurance we had called for assistance with. All our questions were answered well, an we were comfortable in going ahead with their reco... See more

Company replied

Rated 5 out of 5 stars

Finding the right health coverage for the right price without knowledge of how the system works is awful. iHealthBrokers provided EXACTLY what I needed to reduce my stress and panic. EVERY SI... See more

Company replied

Rated 5 out of 5 stars

After trying 2 other Insurance companies I thought to try an insurance broker to help me find a suitable policy. I found IHealth Brokers. I spoke with Gio who was very friendly & knowledgeable abo... See more

Company replied

Rated 5 out of 5 stars

I was totally frustrated dealing directly with insurance companies…….i looked on Google and saw IHealth listed with excellent reviews. I took a chance and ended up with Chris Thomas. After one hour... See more

Company replied


Company details

  1. Health insurance agency
  2. Business insurance company
  3. Dental insurance agency
  4. Insurance agency
  5. Insurance broker
  6. Life Insurance Agency

Written by the company

At iHealthBrokers, we're not just your typical health insurance brokerage – we're your trusted partners in securing affordable health and life insurance solutions. With a dedicated focus on seniors, individuals, and small businesses, we've made it our mission to transform the insurance experience. Our track record speaks volumes about our commitment to excellence. We proudly boast 12 consecutive Angi Super Service Awards, a testament to our unwavering dedication to outstanding customer service. But that's not all – our Five Star ratings on Yelp, Google, Facebook, along with A+ ratings on Angi and the Better Business Bureau, underscore our reputation for excellence in the industry. At iHealthBrokers, we're not just insurance brokers; we're advisors who prioritize your needs above all else. Our impartial guidance and unwavering commitment to finding the perfect health and/or life insurance plan for your unique situation set us apart from the rest. Discover the iHealthBrokers difference – where insurance becomes a personalized, worry-free experience.


Contact info

4.9

Excellent

TrustScore 5 out of 5

642 reviews

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4.9

All reviews

(642)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer services!

I have been working with Terri Christensen at iHealthBrokers for a couple of years. A few days ago, she did a phenomenal job helping me selecting and switching medical, dental, and vision plans at a moment's notice when unexpected conditions changed in my family.
Great job, Terri!

5 December 2023
iHealthBrokers logo

Reply from iHealthBrokers

We are so glad to hear you were able to get assistance with your changes! Thank you for your positive feedback.

Rated 5 out of 5 stars
iHealthBrokers logo

Reply from iHealthBrokers

Thank you for your review. We are glad we can provide a positive experience. Please let us know if you need further assistance.

Rated 5 out of 5 stars

Entering Medicare enrollment for the…

Entering Medicare enrollment for the first time was unnerving - deadlines, choices about Advantage and supplemental plans, rules, hopefully good choices to make for peace of mind. Thanks, Chris Thomas. (Without your help? No!!!). 🌝

8 December 2023
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Reply from iHealthBrokers

Thank you for your positive review!

Rated 5 out of 5 stars

Terri was very helpful and caring

Terri was very helpful and caring. I was able to contact her any time with any and all questions.

4 December 2023
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Reply from iHealthBrokers

Thank you so much for your review! Please let us know if you ever need any assistance.

Rated 5 out of 5 stars

Great service!!

30 November 2023
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Reply from iHealthBrokers

Happy to help! Let us know if you need anything further and happy holidays!

Rated 5 out of 5 stars

Thank you IHealth - Great Staff

From my first contact, throughout the process of getting information and follow up, all the repsentatives of iHealth Brokers were patient, supportive, well informed and extremely efficient. All questions were answered quickly and if I left a late night message, the call back was first thing the next day.

30 November 2023
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Reply from iHealthBrokers

We love what we do and are happy to help! Please do not hesitate to reach out if you have further questions or need assistance and thank you for sharing your experience.

Rated 5 out of 5 stars

Great interaction in selecting the right insurance

I appreciate the knowledge and time to talk through our unique situation.

The ACA is so convoluted, even for someone like myself who worked in the financial services industry for 25 years.

6 December 2023
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Reply from iHealthBrokers

Thank you so much for taking the time out to give us a good review. We are so glad we can help assist you and provide clear and understanding information to help with your decision making. Please let us know if there is anything else we can assist you with!

Rated 5 out of 5 stars

Eric Harris is very professional and…

Eric Harris is very professional and helpful. He listens well and really knows his stuff 👍

4 December 2023
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Reply from iHealthBrokers

Thank you for the review! We are happy Eric was able to help. Let us know if you have any questions or need any further assistance.

Rated 4 out of 5 stars

Better PCP Plan

I am pleased to be able to get a good prescription plan however, I am used to conversations with my representative.

5 December 2023
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Reply from iHealthBrokers

Gwen, we are always happy to speak with you by phone; however, it's often faster if you elect to perform your review by email during open enrollment. If you wish to perform your review by phone next year, we're always happy to do so, just call early. We can even schedule the call now... Just let us know!

Rated 5 out of 5 stars

Jesse Smedley was on the ball and gave…

Jesse Smedley was on the ball and gave us a great result well before the deadline.

5 December 2023
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Reply from iHealthBrokers

Happy to help! Thank you for the review and rating! Feel free to call if you ever have any questions about your coverage and Happy Holidays.

Rated 5 out of 5 stars

Geo De La Pena treatment me with…

Geo De La Pena treatment me with respect and taking his job above and beyond to provide me with a health plan that applies to my self as well dental plan down to the point without cutting corners just focusing to details to my needs. I also want to say thank you to the representative on YouTube who goes down to detail according what can benefit since we all have different needs. Thank you all for your hard work, happy holidays God bless amen 🙏 .

30 November 2023
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Reply from iHealthBrokers

We are so happy Gio was able to get you everything you need and lucky to have this team of professionals to assist. Do not hesitate to call with questions or if you need further assistance. Thank you for sharing your experience.

Rated 5 out of 5 stars

A + + service!

Terri has always guided me through the questions that I didn't even know to ask! I feel very confident in the Supplemental Plan I have chosen based on the through and thoughtful information she provided.

1 November 2023
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Reply from iHealthBrokers

Thank you for sharing your experience! We are happy Terri has made you feel confident in your health coverage choices and our team is here to provide on going service if you ever have questions.

Rated 5 out of 5 stars

Jim was very knowledgable and…

Jim was very knowledgable and communicates well.

2 November 2023
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Reply from iHealthBrokers

Thank you for the rating, we are happy Jimmie was able to help you. Always feel free to reach out if you have any questions.

Rated 5 out of 5 stars

Excellent company

Terri C. was well prepared, knowledgeable, and professional. She was so helpful and quickly set us up with the perfect health plan for our needs. I would highly recommend this company to others.

2 November 2023
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Reply from iHealthBrokers

We are so happy to have Terri on the team and appreciate you sharing your experience so that we may help others as well. Thank you. Remember, if you have any questions or need any assistance in the future, we're just a phone call away.

Rated 5 out of 5 stars

Ease of application

6 October 2023
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Reply from iHealthBrokers

Happy to help! Thank you for the review, we're glad we could make the application process easy for you.

Rated 5 out of 5 stars

Easy and efficient

Easy and efficient. They have good YouTube videos to answer all the medicare questions which helped a lot - thanks IHealth Brokers👍

5 October 2023
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Reply from iHealthBrokers

Thank you for the review Jean! We are glad that our YouTube channel and your broker have helped you with your Medicare decisions. Stay tuned for more videos and updates each month.

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