First off can we talk about how amazing their clothes are but they back it up with the best customer service! My account has my old address and I put in my new one for shipping but I had to change one... See more
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Inspiring creativity and empowering self-expression through fashion at festival & beyond! iHeartRaves is your all-time festie bestie! We're here to outfit you for every festival, take you to your favorite set, dance with you 'til sunrise, tempt you with the afters, and support you through all manner of feral wookery. Whether your current aesthetic is floral fairy, trippy, edgy headbanger, boho goddess, coquette, or techno b*tch, we guarantee you'll be werking the dancefloor in the hottest styles.
Contact info
240 S. Loara Street, 92802, Anaheim, United States
- +1 844 447 5509
- support@iheartraves.com
- iheartraves.com
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Everything was awsome Emma was very…
Everything was awsome Emma was very helpfull when i asked question the service was fast and i am not Mad about anything love iheartrave
I was having trouble with accessing my…
I was having trouble with accessing my store credit gift card from a returned item and Remie helped me promptly with my issue and got access to my card right away. Thank you!
My package got lost in transit
My package got lost in transit, and within 4 hours of me emailing them they got it straightened out! My new order is already being packed and shipped. This isnt my first purchase from IHR, but it is the first slip up, and they solved it the way every business should. Easily and professionally!
Ardie was great and helped me 🫶🏻
Wonderful help
Joan helped me out tremendously! During the beginning of the Black Friday sale a piece that I ordered got over sold and Joan helped get me something as a replacement. This was a huge deal as this was my first order for a matching rave outfit with my husband!
I already put in a second order because I loved my outfits so much!
Thank you!
Joan did an awesome job !
Joan was a great communicator and she made my transaction smooth.
I just do hope I get my refund. Thank you for your great job and for keeping me updated.
Emma was very nice and helpful and…
Emma was very nice and helpful and responded almost immediately! This was the best customer service I have ever received from anyone
Had a defective fan and they were able…
Had a defective fan and they were able to replace it for free! Really appreciate it and will be buying from here again!
Very Kind and Helpful Service Once Again!
Remie was very helpful in re-issuing a gift card that had a broken link. I appreciated their rapid response to my concern.
Remi was very responsive
Remi was very responsive, kind and helpful. Getting the customer support I needed with my order was quick and seamless :)
Customer service solved my problem
I was having issues with a discount code not working for my order, and so I emailed customer service and Remie helped me to get a new code by the next day! I'm a returning customer of iHeartRaves and look forward to continue ordering from them in the future. Thank you!
As a shopper of many things
As a shopper of many things when something is out of stock I don't know until I get my package or look at the receipt. I got an email from Joan saying my requested Item was over sold and gave the biggest apologies. My Joanie Joan then gave me … OPTIONS! Credit, refund, another item. I know it's silly but being reached out to and finding another item (with Joan's help) was really refreshing and I'm already back filling up my cart. Do I rave? Maybe. Do I love reflective cute stuff because I'm starting my running journey? Also a maybe. I do love this store and they have a new customer for life. Also, kudos on the size range! Yassssss.
I love the clothes that I buy from here…
I love the clothes that I buy from here and the freebies are awesome! I get so many compliments!
Great company
Super fast responce time with a question via email. Placed my order an hour ago and already was updated that my items are.out for shipping. Awesome company and i will always recommend this company to my all that ask about my clothing. Great service, great products, customer for life.
Return Inquiry
I had an inquiry regarding the return process and Remie was very prompt their responses. They were very helpful and my issues were resolved. I am very appreciative of the support I was provided :)
Resolution of lost package
Emma was very friendly and kind and was quick to resolve my issue of a lost package. This is excellent customer service and I am very satisfied with the resolution that they presented to me.i will definitely be shopping here again. Thank you.
She was very helpful with getting info…
She was very helpful with getting info for my order!
Great Customer Service
Mistakenly sent my order to the wrong place. The support person was quickly to respond which I really appreciated! Joan made the process so seamless and it was very helpful.
Gift card help!
Very helpful getting my gift cards re sent to me, as my first link was broken. Remie was very quick in getting the correct information sent! Thank you!
I was excited to have a gift card and…
I was excited to have a gift card and decided to treat myself to some things for a few upcoming festivals. I placed my order and then had a customer service issue. Remie was fantastic and gave outstanding customer service to me after I shared some feedback about my experience. I plan on purchasing all of my festival wear and accessories with iheartraves and will encourage all of my friends to do the same!
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