iHoverboard.co.uk Reviews 

We purchased two hoverboards for our 8 and 5 year old children and they have had no end of fun on them, picked it up really fast and love the Bluetooth feature for playing music as they ride around, would highly recommend.

Excellent seller

Great machine and great customer service worth the money if your on a budget absolute machine does exactly what is described suspension works as it should and looks amazing by night customer service is good and overall really happy with the scooter

The best customer service staff and products

Received my h2 hoverboard! Was very impressed came on time as it was a gift. Works really well. Had a query but customer service were on point and resolved the matter to my expectations!

Ordered 2 scooters. Both scooters have came and can't fault them. The customer service is brilliant

Scooter came really quickly, we had a issue with the scooter which was really quickly resolved and a replacement issued, excellent customer service

My second purchase from ihoverboard and product was as described and perfect for my daughter. There was a minor issue with a missing part but this was rectified promptly by the company who were very easy to get in touch with and always kept me up to date.

This company is a complete scam. They send defective hoverboards and then expect you to fix them yourself. When I demanded to return the faulty product, they insultingly offered only a 50% refund. Avoid them at all costs!

I just wanted to leave a review as I have found this company extremely helpful. I've so far ordered two items with them both have been easy to order with delivery on time I am currently ordering my third item with them in the next week. I have e-mailed a couple of times with queries and the response has been quick and my query resolved within 24 hours. Such a high standard of customer service. Highly recommend.

Fantastic response back from them as my scooter wasn't a year old but bits inside only 6weeks warranty i had passed the 6weeks an they still sorted me out a battery cheap 👌

I ordered an H1 hoverboard from ihoverboard.co.uk on April 26th as a birthday present for my 4-year-old son's upcoming 5th birthday. Just two days later, I was emailed and told the item was out of stock, and asked if I’d accept the H2 in blue or red instead. I responded promptly, agreeing to the replacement – but never heard back.

Since then, I’ve sent five follow-up emails with no reply and made 15 phone calls to their Oldbury contact number, only to be met with an automated message that times out after 5 minutes. No one ever answers.

Out of frustration, I opened a PayPal dispute, only to discover that the company is actually trading from China, despite their website claiming to be UK-based.

This has been a terrible experience from start to finish. My son's birthday is ruined and I’ve been left chasing shadows. Do not trust this company. Total scam vibes – avoid at all costs.

Bought a hoverboard for my son’s birthday and had issues with the device holding charge. I reached out to the support team and I must I am super impressed with how warm and considerate the company is. They offered to replace the hoverboard without me returning the old device by just covering the shipping cost of the new device at an even more discounted rate. I will sure be recommending ihoverboard anytime. Super happy with my experience!

I recently purchased an iScooter from iHoverboard.co.uk, and I couldn’t be happier with the experience. The website was easy to navigate, the ordering process was smooth, and my scooter arrived right on time.

The iScooter itself is fantastic—sleek design, solid build quality, and great performance. Battery life is impressive, and it's surprisingly powerful for its size. I've been using it daily, and it's made commuting so much more fun and convenient.

Customer service was also top-notch. I had a quick question after ordering, and their team responded right away with helpful advice.

Overall, I highly recommend iHoverboard.co.uk if you’re looking for a reliable electric scooter and great service to match. Definitely a 5-star experience!

What an efficient prompt informative and friendly company iHoverboard is. We had a small issue with a wheel and once informing the company is was dealt with immediately. I will be purchasing another hoverboard for my other granddaughter as they are a great product and are loved by all

They sent the scooter without a charger but rectified the issue within an hour of me notifying them. The scooter itself is great, both kids now have one and they have been problem free. Decent quality for the money. Good company to buy through

Bought for my daughter at Christmas, loves it. There was an issue with the original board but the support team were very quick to offer support and a replacement for the original. Arrived quickly and she is enjoying the new board even more.

I have now taken the necessary steps to contact citizens advice, and Trading standards.

THEY HAVE ADVISED THE FOLLOWING.

Unless a replacement scooter(i10pro) or a full refund is issued within 24hrs, I will look at taking out a case against you with a small claims court.

Under the consumer rights act of 2015. You have a legal obligation to refund in full, not your small amounts of compensation via emails.

Or to replace the scooter with new (of which I am happy to accept).

Your previous emails of a timeframe of 4 to 6 months for repair is unacceptable.

I HAVE HAD NOTHING BUT AN ABSOLUTE NIGHTMARE WITH THIS COMPANY.

Yes they beg you to leave positive reviews on trustpilot and we will send you out a cheap lock, or a kids helmet for an adult, or a bag for 5*reviews.

BUT WHEN IT COMES TO GETTING YOUR SCOOTER REPAIRED THEY DO NOT WANT TO KNOW.

Mine will now not charge up, has loose handlebars (all bolts tightened to max) and a loose rear wheel (all bolts fully tightened)

First responded email, source your own own bolts from a third party and fix yourself.

Second email - we will offer you 10% back of your £400

Third email we will offer you £107 of £400

They now have 24hrs before I take out a legal case with a small claims court.

Be VERY CAREFUL spending your hard earned money with this company!

YOU HAVE BEEN WARNED.

It's all over social media, other customers experiencing the same problem i am going through!

Bought an Ik2 for my grandson last year, absolutely loves it, had a wee problem with the charging port, emailed them and got a quick response. Almost sorted now. Would by from Ihoverboard again.