Solutions II Reviews 127

This e loge from France goes to AMY H for her steadfast careful and methodical way of helping me give II 10 pounds to square up y account.
signed
Dr. G Richardson

Laura Aka, Nora Harris helped me today with my mobile app. She was a joy to deal with, as are all the team at II.
You don't have to speak Hindu to understand either.
Good stuff team!

I called ii today to enquire about the migration of my portfolio from EQI to ii. I was greeted by Lauren M. She was patient and polite in dealing with an imbecile with 0 technological abilities.
Thank you Lauren. You should get the employee of the year award.

Funding my account..
Spoke with Thomas today on an issue regarding the funding of my account. Thomas was most helpful in sorting out my query.

Spoke with Nicola today who was very patient & understanding with my query and has explained to me how to resolve it for the future. Thank you for your help 👍

Shake was very helpful in answering a few questions I had today. Nothing was too much trouble for him. Thank you

Concerning ISA account bank transfer, I can confirm that Nicole McKenzie has been extremely helpful in view of the fact that this is her first week.

I had a tricky situation with my secure messages which the agent on the phone could help me work around.

Many thanks for that.

I received assistance today from Patrick, and he was very helpful in resolving an issue for me

Fahim was very helpful and patient in sorting access to my account
John Sharpe

I have recently spoken with a delightful young man,Jean Pierre, who was absolutely brilliant at helping me through problems with my account which had been troubling me for several days. He was most professional and equally as polite and extremely patient with my slow older brain! My sincere thanks to him for sorting out my worries in such a efficient and caring manner.

Nicole M was very helpful and answered my query in an instant after confirming she could manage the process from her end.

After transferring an Isa last summer we found we had no details of the account to which the Isa had gone .

Bilal courteously guided us through gaining a user name then password for my wife account inspite of our lack of aptitude

Brogan was extremely helpful, polite efficient and managed to resolve the issue I phoned about. Thanks!

Sean Haywood couldn’t have been more helpful. He thoroughly explained all my options available, so I could go away and make an informed decision. A polite and friendly professional, I would definitely recommend your services.
Thank you you put my mind at rest!

I spoke to Sam towse
and found him very helpful with my problem
and helped me

If you have an issue with your account with interactive speak with Bilal- he's your man!

Just spoke to Alexandra on phone. She was very helpful and clear.
Pity about the phone line which was echoing.

I got through to an agent (Gareth) very quickly and didn't have to wait long. Gareth was very helpful and sorted my issue straight away.

Good afternoon I have just been talking with Shannon, and she was most helpful and knowledgeable and answered all my questions fully.