iKoustic Soundproofing Reviews 

569
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Can't recommend Ikoustic enough, they were brilliant from the first phonecall to delivery, Yorkshire soundproofing fit it for us, Superb product, it definitely works, if you want to drown out noise ,... See more

Company replied

Rated 5 out of 5 stars

Ordering on the website was very easy an simple. Very helpful staff on the telephone. Quantity of materials delivered was exactly right. Fitting instructions easy to follow. Delivery was 2 days early... See more

Company replied

Rated 5 out of 5 stars

Good website, very informative with pictures showing you what you may need, followed up by a good customer sales person to talk it through and help with the order. Arrived quickly and is now being ins... See more

Company replied

Rated 5 out of 5 stars

We purchased some soundproofing "mutemats" from Ikoustic Soundproofing. Our baby sleeps directly above my husband's home study. We are really pleased with the result. My little one is able to peaceful... See more

Company replied

Company details

  1. Acoustical consultant
  2. Building consultant
  3. Building materials store
  4. Building Materials Supplier
  5. Foam rubber supplier
  6. Gypsum Product Supplier
  7. Insulation Materials Shop
  8. Property Maintenance
  9. Rubber products supplier

Written by the company

iKoustic specialise in providing Sound Insulation and Absorption Solutions to reduce the impact of Noise on those around you. We have a wide range of products for Walls, Floors and Ceilings to choose from. We supply products for self install or can provide a full installation service. Give us a call and we can discuss your Noise Issue?


Contact info

4.8

Excellent

TrustScore 5 out of 5

569 reviews

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4.8

All reviews

(569)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The product is great and the delivery…

The product is great and the delivery was super quick.

15 March 2023
iKoustic Soundproofing logo

Reply from iKoustic Soundproofing

Glad to hear everything went well with your order! Thanks for taking the time to leave us a review.

Kind regards,
Miles

Rated 5 out of 5 stars

Very happy with ikoustic, would recommend

Very happy with ikoustic, they were excellent in every respect...advice, ease to deal with, speed of delivery and product. Would certainly recommend them.

13 March 2023
iKoustic Soundproofing logo

Reply from iKoustic Soundproofing

Thanks Peter! It's brillaint to hear everything went well with your order.

Kind regards,
Miles

Rated 5 out of 5 stars

Great service.

Materials arrived on time, in perfect condition and faultless service from start to finish. Thanks as always.

22 February 2023
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Reply from iKoustic Soundproofing

Thanks for taking the time to leave a review, Silent Treatment. Always a pleasure to work with you!

Kind regards,
Miles

Rated 5 out of 5 stars

First Class Service

I've ordered from iKoustic multiple times over the past two years and the service has always been exemplary. My most recent order was no exception- I received a phone call very shortly after ordering to arrange delivery, and they kept me updated at all times until I received my order. The staff are friendly, courteous and very knowledgable. Highly recommended.

13 February 2023
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Reply from iKoustic Soundproofing

Thanks for your lovley review! It's great to hear our customer service is remaining consistently strong. We certainly look forward to working with you again in the future.

Kind regards,
Miles

Rated 5 out of 5 stars

Knowledgeable and quick

Knowledgeable, good stock holding and quick delivery.

7 February 2023
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Reply from iKoustic Soundproofing

Hi Ian,

we take pride in our wide range of held stock so we're able to get our products to our customers in a hurry! It's great to hear about the benefit felt by our customers on that end! Thanks a lot for taking the time to leave us a review.

Kind regards,
Miles

Rated 5 out of 5 stars

Excellent service!

Excellent service!

I found Ikoustic to be very helpful and informative. They were very quick to respond on any questions I had and also very quick to deliver the items. The delivery driver was very friendly and the team checked in on me to ensure all running smoothly along the way!

8 February 2023
iKoustic Soundproofing logo

Reply from iKoustic Soundproofing

Hi Jonathan,

Thank you for your kind words! It's great to hear that you had a positive experience with our team at Ikoustic. It's great to hear that our quick response and friendly delivery driver contributed to a smooth experience for you. We appreciate your business and feedback, and we look forward to serving you again in the future.

Kind regards,
Miles

Rated 5 out of 5 stars
iKoustic Soundproofing logo

Reply from iKoustic Soundproofing

Thanks for your review Derek! Very glad to hear everything went well with your order!

Kind regards,
Miles

Rated 5 out of 5 stars

Good companies show themselves when it goes wrong

Recently had renovations with a strong focus to resolving noise issues in a 1908 semi detached property whereby the fabric of the building had been compromised multiple times (previous chimney breasts removal etc)
The initial order was made in preparation using guides online and here I was short on the number of ceiling mute clips as the joist structure vs the example in their guides differed.
In attempting to extend the order with price matching (as original) this was initially declined on the order not being sufficient quantity (as per their T&C's)

However, when it became obvious this was an extension to the original order I not only had a massive apology but they went far beyond as to personally deliver for free at no cost.

On the product I was trying to get the most effective noise reduction whilst loosing as minimal as I could from the lounge/dining. I have lost about 7cm in total from the party wall and none from the ceiling sound proofed (the attempt is to not just block my neighbour but also contain our own noise).

whilst not expecting miracles I can now hear my neighbours when partying more through the patio doors than through the party wall. It is a huge reduction and whilst we can hear screams or cheers on them watching sport we nolonger hear the other noises in between from tv or music and has changed it from not being able to hear our own tv in our lounge and being totally intrusive (my builder thought I was going completely OTT till he heard the neighbours watching a world cup match during teh day and said he had never heard anything so bad in his whole career) to being like background noise down the street that we are no longer party to.

Highly recommend iKoustic although it does mean I now need to consider their solutions on the next two floors.

1 December 2022
Unprompted review
iKoustic Soundproofing logo

Reply from iKoustic Soundproofing

Hi Mark,

Thank you very much for taking the time to leave such a kind review. It's fantastic to hear that you were able to achieve the desired results and enjoy some peace and quiet!

I'm glad to hear the team were able to sort out the missing clips! I will also raise the issue of the guides not supplying sufficient information in our monthly meeting this week.

We certainly look forward to working with you again.

Kind regards,
Miles

Rated 5 out of 5 stars

Amazing service

The staff couldn’t do enough to make sure we got our products

13 January 2023
iKoustic Soundproofing logo

Reply from iKoustic Soundproofing

Hi Jo,

Thanks for taking the time to leave us a review. It's great to hear everything went well with your order. I'll be sure to pass your kind words on to the the team.

Kind regards,
Miles

Rated 5 out of 5 stars

Quality acoustic brick wall sound proofing.

Good website, very informative with pictures showing you what you may need, followed up by a good customer sales person to talk it through and help with the order. Arrived quickly and is now being installed by my builder who is impressed by the weight and quality of the sound proofing for brick walls. Going on the joining neighbouring walls of a 1930s house. Did upstairs last year now doing downstairs this year with an improved product too. Might do acoustic underlay for the floors next year! Makes a difference in reducing sounds from neighbours.

9 January 2023
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Reply from iKoustic Soundproofing

Hi Kate,

Thanks for taking the time to leave us such a kind review! This ticks so many boxes for the service we try to offer our customers.

- Great Advice
- Fast delivery
- High quality products

It's so great to hear everything went well and we hope to work with you again in the future!

Kind regards,
Miles

Rated 5 out of 5 stars

Fast delivery and good prices

Fast delivery and good prices. Very helpful information on website made knowing what to order easy. Many thanks.

13 December 2022
iKoustic Soundproofing logo

Reply from iKoustic Soundproofing

Thanks so much for your kind words! It's great to hear everything ran smoothly with your order.

Kind regards,
Miles

Rated 5 out of 5 stars

Excellent service

Excellent service. efficient fast, only have good advice on cheaper option to buy 1/2 rolls of soundtrack instead of full rolls. Also warehouse man lent me a Stanley knife to cut plaster boards in half what a man! Me Christopher pearson

16 December 2022
Unprompted review
iKoustic Soundproofing logo

Reply from iKoustic Soundproofing

Hi Chris,

Thanks for taking the time to leave us a positive review. So happy we're able to go above and beyond to help!

Kind regards,
Miles

Rated 5 out of 5 stars

Easy To Install

iKoustic laid out all the options and helped me decide which was best for our place. Plus, there was really quick delivery and the sound-proofing boards were really easy to install.

9 December 2022
iKoustic Soundproofing logo

Reply from iKoustic Soundproofing

Thank you for your review! We are glad to hear that our team was able to help you choose the best soundproofing solution for your space and that the product was easy to install. We take pride in providing high-quality products and excellent customer service, so we are happy to hear that we met your expectations.

Thank you for choosing iKoustic, and we hope you continue to enjoy the benefits of your soundproofing solution.

Kind regards,
Miles

Rated 5 out of 5 stars

Bought "mute mats"

Bought "mute mats". Advice given in a telephone call how best to fit them too.

1 December 2022
iKoustic Soundproofing logo

Reply from iKoustic Soundproofing

Thanks for your kind review. We're always happy to offer support and advice.

Kind regards,
Miles

Rated 5 out of 5 stars

Good Service

Had a phone call about our requirements.
Correct product offered, arrived next day.
Will use again

16 November 2022
iKoustic Soundproofing logo

Reply from iKoustic Soundproofing

It's great to hear everything ran so smoothly! Thanks for taking the time to leave us a review. We look forward to working with you again.

Kind regards,
Miles

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