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Köpte en lampa för drygt 14 000 som visade sig inte fungera som den ska när den monterades. Jag har reklamerat den och fick till svar att de har 6-8 veckors handläggningstid. När det gått över 9 veckor har jag hört av mig till dem flertalet gånger, men får inget svar.
Fik spisebestik af min søn i fødselsdagsgave. Ville gerne bytte til andet design. Byttefristen blev overskrevet på grund af min 6 ugers rejse til udlandet. Illums bolighus nægter derefter at bytte ( ønsker ikke penge tilbage ) blot bytte. Men pga overskredet tidsfrist yder de ikke denne service. Jeg spørger mig selv. Hvad betyder det for Illums bolighus andet end at de yder en dårlig kundeservice. Så for dårligt !!!!
Tilføjelse. Så tog vi til Illumsbolighus Lyngby. Den sødeste ekspeditrise Nasreen. Hun kunne godt bytte og ydede en fantastisk ekstra service ved køb af det Råvadbestik jeg så valgte. Tak til hende og hendes service Illum Bolighus
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