Ilovesleep Reviews 63

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The website is currently not taking orders, but after I emailed them via the website they accommodated me well and I got to order my beautiful bed! (Can take a few days for email correspondence, to b... See more

Rated 5 out of 5 stars

I was a little apprehensive ordering as I couldn’t see a lot of reviews online. I had previously ordered fabric samples & there was no need for any concern! Very well priced bed. Super comfortable and... See more

Rated 4 out of 5 stars

Great bed and mattress, extremely comfortable. The only downside was the ottoman didn’t come with legs whilst on the picture it showed legs on, so we had to purchase them and fit ourselves. Delivery c... See more

Rated 5 out of 5 stars

Really happy with the bed. The quality is really good and it looks fab in our new bedroom. We ordered some material swatches so that we could be sure on the colour and style, a nice touch. We did have... See more

Company details

  1. Bed shop

Written by the company

We make beautiful luxury handcrafted beds that will take centre stage in any bedroom


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

63 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect service throughout

Perfect service throughout, bed was delivered and it’s beautiful my 7 year old daughter absolutely loves it! Love the pink colour too! Always got a reply when I needed some more information about my order! Will defo order again from here

4 July 2021
Unprompted review
Rated 5 out of 5 stars

A great company

I ordered a bed from I love sleep on 24/06 it arrived today 02/07. Delivery was really great, I could track it online and had a message with a half hour slot which was great.
The bed came without instructions but it’s very easy to put together and I love sleep we’re available at any time I became a little stuck. Their customer service is second to none, I had one broken foot of the bed and they’ve already arranged for a replacement to be sent out. Very happy with my purchase, highly recommended and will order beds from here in the future.

2 July 2021
Unprompted review
Rated 5 out of 5 stars

Such a quick delivery and they were…

Such a quick delivery and they were very quick to get back to me when I had a query about extra material to upholster a chair to match the bed, such a lovely bed to! Highly recommend.

1 July 2021
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, every question pre order was answered promptly and gave a great feeling of a company you could trust to deliver on your expectations. The bed ordered looks great and I’m happy with the whole experience.

30 June 2021
Unprompted review
Rated 5 out of 5 stars

The bed is beautiful the after sale…

The bed is beautiful the after sale fantastic !
Prompt delivery even when the mattress went a wall the problem was dealt straight away constantly in touch with up dates can’t rate them high enough . I have Never had such good service thank you all again 😁

28 June 2021
Unprompted review
Rated 5 out of 5 stars

Excellent bed and service

Really happy with the bed. The quality is really good and it looks fab in our new bedroom. We ordered some material swatches so that we could be sure on the colour and style, a nice touch. We did have an initial issue with the screws not being long enough but we WhatsAppd the company who replied immediately (even on a Sunday evening) and the issue was quickly resolved. Would not hesitate to order from them again.

26 June 2021
Unprompted review
Rated 5 out of 5 stars

Amazing product, amazing service!

Excellent service, provided with fantastic product knowledge from sending out samples and advising me on the best fabric for my choice of bed frame. Delivery was really swift and professional and I'm so happy with my new bed! Thank you!

15 June 2021
Unprompted review
Rated 5 out of 5 stars

Top Class

Great product and workmanship. We are really happy with our beds. Additionally, the service was excellent, friendly and helpful at all times. Overall, extremely impressed and would recommend them to anyone.

6 June 2021
Unprompted review
Rated 5 out of 5 stars

Eversham Chesterfield sleigh bed

I Purchased the Eversham Chesterfield sleigh bed in mink from this company, I am really happy with my bed, it looks so lovely. Their customer service was fantastic, had a couple of issues but they were quickly rectified & delivery was quick & efficient.

6 June 2021
Unprompted review
Rated 5 out of 5 stars

One very pleased customer

I can't fault my experience with this company at all. Quick turn around and the correspondence with them was great. The bed is what I expected and more, will definitely recommend.

6 June 2021
Unprompted review
Rated 5 out of 5 stars

Definitely recommend to purchase a bed…

Definitely recommend to purchase a bed and pocket spring mattress from Ilovesleep. The ottoman bed is amazing. Mattress so comfortable. Could not be any happier. Excellent customer service. I listened to the bed colour recommendations and I am so glad I did.

6 June 2021
Unprompted review
Rated 5 out of 5 stars

Excellent communication, beautiful quality bed.

Excellent communication, good prices and beautiful bed. Really impressed with the quality and the communication - they answered all of my questions and sent lots of samples to help me choose the perfect ‘grey’. Would definitely order again.

26 May 2021
Unprompted review
Rated 5 out of 5 stars

Love our Louis wingback bed

Love our Louis wingback bed, looks good and was great value for money. Good quality and very comfy. Love that you can add the build it for me service, takes all the hassle away. Really happy with this bed, would use I love sleep again!

23 May 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look