I Love Smoke Reviews 289

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the fast and reliable delivery service, often noting that orders arrive sooner than expected. Many people appreciate the high quality and affordability of the products, highlighting the excellent value for money. The staff is frequently described as friendly, discreet, and efficient in their communication, making the overall ordering process smooth and pleasant. However, some customers reported receiving products with mold or experiencing issues with product quality, describing it as stale or not matching descriptions. A few other people also felt dissatisfied with extended delivery times and unhelpful staff interactions, particularly when seeking exchanges or information about their orders.

What people talk about most

Delivery service

People report positive experiences with delivery service. Many customers praise the speed and reliability of... See more

Product

Users describe positive interactions with product, consistently praising the high quality and great selection... See more

Staff

Consumers generally express satisfaction with the staff. Many reviewers describe the staff as pleasant,... See more

Service

Customers had positive experiences with service. Many reviewers praise the fast and reliable delivery, with... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the efficiency and speed... See more

Based on these reviews

Rated 5 out of 5 stars

This is the only company I order weed from now, the delivery times are fast and efficient— and the pre rolls I get are always great quality (I can’t roll myself teehee :)) also the prices are SO aff... See more

Rated 5 out of 5 stars

I find Ilovesmoke to be very reliable and very fast with delivery! Whenever I’m low I can count on ILS to get my order to me efficiently and quickly! Prices are very reasonable! If there’s ever anythi... See more

Rated 5 out of 5 stars

Fast and reliable! Love the flavors, especially pineapple express! Always very friendly, Highly recommend if you can't make it out or aren't near any dispensaries!

Rated 5 out of 5 stars

I love ordering from this company I text and they are always so quick with replying it’s usually a 60 to 90 minute ETA for delivery but they always come earlier. My delivery driver is always so nice v... See more

Rated 1 out of 5 stars

I don’t even write reviews but I found a TON of mold on one of the buds, please do not buy from these guys. They gave me a bag as an exchange for the moldy bag but I’m cautious of even smoking the new... See more

Rated 1 out of 5 stars

Pathetic Customer support All Pakistani are sitting there at customer support and doing shit talk with customers and selling weed to minors

Rated 1 out of 5 stars

HORRIBLE SERVICE! Never answering the phone or closing on your face. So many people work there no one knows what's going on. One day their prices go up the next day something else. NOT ORGANIZED AT A... See more

Rated 1 out of 5 stars

With their new update When I tried to order for delivery to London it wouldn’t come up even when I went to locations and pick London it wouldn’t come up I contact them to figure out what was going on... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ This is my second order from Ilovesmoke and I couldn’t be happier! The quality of the product is excellent, the prices are very fair, and the delivery process is smooth and reliable. Every... See more

Rated 5 out of 5 stars

ILS is the most reliable and fastest same day marijuana delivery service around. I’ve been a loyal customer for 2 years and I have never had an issue. They have everything so you never need to worry a... See more

Rated 5 out of 5 stars

my friends, family and i always order from here, service is quick and drivers are so friendly and its super affordable as well! ive never had any issues :) i definitely recommend if you’re looking for... See more

Rated 5 out of 5 stars

they have amazing customer service answering you in a really short period of time,i would be asking them millions of quesions with quick answers and will always make costumers happy! so glad i switch... See more

Rated 5 out of 5 stars

Never been more happier. The fact I don’t have to go anywhere is perfect. Delivery is always on time. No complaints. Wicked service. I’d recommend

Rated 5 out of 5 stars

The best place I town and in country in general. been ordering from them for 3 years and they never failed to disappoint. Top quality products for bang for your buck. I only order Ilovetosmoke.

Rated 5 out of 5 stars

This group of people are amazing. Always nice and kind. Wearing masks and speedy. Never had an issue and always 100% perfect. Quality of product is 10 out of 10. I appreciate the driver and all th... See more

Rated 5 out of 5 stars

I’ve ordered here for years! always fast delivery they always have deals going on,they answer very fast,i won’t stop buying from here!!

Rated 5 out of 5 stars

I’ve been buying from here for several months now. This company is a god send! Good costumer service and discrete packaging

Rated 5 out of 5 stars

Recently ordered, the customer service is wonderful, the delivery timing is great and the product was to taste. They have now become my go to service. :))))))))

Rated 5 out of 5 stars

They are super fast, always amazing product. I’ve never once been unhappy. I will be using them forever.

Rated 5 out of 5 stars

Always quick delivery and great selection of products with great prices! My favourite place to order cannabis :)

Rated 5 out of 5 stars

Excellent door delivery service, product was bang on, customer support was helpful and answered all of my questions. 5★

Rated 5 out of 5 stars

Effective service. Delivery has always been on time for me. Very rarely have issues during years of ordering. Any time we have issues, they have been resolved quickly and to our satisfaction.

Rated 5 out of 5 stars

Super great service and always very professional. My go to delivery every single time!

Rated 5 out of 5 stars

Highly recommend ordering from Ilovesmoke. They’re very efficient, reliable and always deliver my order on time.

Rated 5 out of 5 stars

Ive been using 420 for almost a year now and I have never been disappointed the staff is pleasant and punctual my order experience has always been simple and pleasant and kept well informed on my orde... See more

Rated 2 out of 5 stars

Ordered my top favourite strain, but what I was sent was far from anything even remotely similar. Yes the delivery time was way faster than expected which was the bonus, but now having to exchange for... See more

Rated 3 out of 5 stars

So I've been using them for around 2 years. At the beginning they are decent but, within the last year it's been getting worse. From only email contacts to stock. Every time I order I have to end... See more

Rated 2 out of 5 stars

Good delivery time, weed is way to dank for fat tokes from the bong unfortunately.


Company details

  1. Cannabis shop

Written by the company

One of the benefits of ordering weed online from I Love Smoke is the convenience of home delivery. When you place an order, you can choose to have your products delivered to your doorstep. I Love Smoke offers fast and reliable home delivery service across Canada so that you can receive your products in a timely manner. One of the primary benefits of ordering online from I Love Smoke is that you can call or text us your order. I Love Smoke offers home delivery to cities in Ontario including London, Woodstock, Brantford, Guelph, Cambridge, Kitchener / Waterloo, and even Ottawa, Montreal, Laval and West Island. To get same-day weed delivery, it’s a simple flat fee of $5 - $10 per order. If you’re in another city outside of our home delivery areas, you can always have it delivered by mail. We provide mail-order cannabis Canada-wide with free shipping available for larger orders. One thing to keep in mind is that cannabis laws vary from province to province in Canada, so you'll need to ensure that you're following the laws in your specific location. In general, you must be at least 19 years old to purchase and possess cannabis products in Canada. You can only order and possess a certain amount of cannabis at a time, and it's important to keep your products out of reach of children and pets. When you receive your order from I Love Smoke, handling the products responsibly is important. Keep them in a safe place and make sure they're not accessible to minors. It's also a good idea to familiarize yourself with the effects of the products you're consuming and to use them responsibly. Overall, ordering weed online and home delivery is a convenient and hassle-free way to purchase cannabis products in Canada. I Love Smoke is a reputable and reliable online dispensary that offers a wide range of high-quality products and fast home delivery services. Just be sure to follow the laws and use the products responsibly.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

289 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

So I've been using them for around 2…

So I've been using them for around 2 years. At the beginning they are decent but, within the last year it's been getting worse. From only email contacts to stock. Every time I order I have to end up changing it to them never updating their stock online. Also the weed quality can be shotty at times.

Also - other services like them offer free stuff or a discount but, you get nothing.

It sucks it went downhill. Probably won't order from them again.

17 June 2025
Unprompted review
Rated 5 out of 5 stars

Recently ordered

Recently ordered, the customer service is wonderful, the delivery timing is great and the product was to taste. They have now become my go to service. :))))))))

9 May 2025
Unprompted review
Rated 1 out of 5 stars

MOLD!!!!!

I don’t even write reviews but I found a TON of mold on one of the buds, please do not buy from these guys. They gave me a bag as an exchange for the moldy bag but I’m cautious of even smoking the new bag with the pure amount that was on that nug🤢🤮 I loved their customer service and never had a problem until today but this is a health issue I can’t look past :/

6 May 2025
Unprompted review
Rated 5 out of 5 stars

they have amazing customer service…

they have amazing customer service answering you in a really short period of time,i would be asking them millions of quesions with quick answers and will always make costumers happy! so glad i switched to them!!

22 April 2025
Unprompted review
Rated 1 out of 5 stars

Do not trust them

Do not trust them. They don’t fulfill the orders, just take your money and ignore any attempts for you to communicate with them. Complete bullshit.

9 April 2025
Unprompted review
Rated 1 out of 5 stars

Weed looked absolutely nothing like the…

Weed looked absolutely nothing like the picture than was told it is the same strain and if I want to return I have to pay 5$ the weed wasn’t even remotely close to looking the same would recommend using purple panda as the pics look like the weed they give you stay away from this place

6 April 2025
Unprompted review
Rated 1 out of 5 stars

They are not a serious company.

They are not a serious company.. they tell you several times that your order will be delivered the same day.. so that you make the payment.. and after that they tell you that it will always not be the same day.. if not after 3 to 5 days later.. and on top of that they ask for more money for shipping... or they give you the option of the same day.. with products that you did not request and on top of that on the page they do not exist.. very bad company

10 March 2025
Unprompted review
Rated 5 out of 5 stars

ILS is my exclusive source

After 4yrs of dealing with these folks I can only say good things. They have always delivered great product and steady service.
I am a very satisfied customer.

4 March 2025
Unprompted review
Rated 5 out of 5 stars

I absolutely love this service

I absolutely love this service. I've been ordering from them for about half a year now and every delivery driver I've met has been professional and kind, and so have the dispatchers (I don't know if that's what I call this position, but I mean the people communicating details and order payments through text/letting me know when the driver has arrived). I definitely recommend. Thanks ilovesmoke you are life savers some days hahaha

8 March 2025
Unprompted review
Rated 3 out of 5 stars

If im being honest,

To be completely honest, their weed is pretty bussing. The website is pretty accurate with their descriptions on the weeds.

Whats disappointing is, most of the time i ordered and a discount is mentioned, they always had a reason of not being able to come through on it. Somehow not matter what location i gave them it always took up to 6h before receiving my order. Like last time I ordered at 11am thinking i would at least get it by 3pm. I got my order at 6pm. I did not even receive updates on ETA. The customer service to me is a hard thumbs down. They're not in it to give you good service but utterly for the money.

But sincerely i only come back because the weed is good but thats the only reason so far.

6 March 2025
Unprompted review
Rated 1 out of 5 stars

I use to like the Montreal delivery

I use to like the Montreal delivery, great products, great service, but in the last month or two, they have a new dispatch, the person never introduces themselves, where the previous one did, and your texts go unanswered alot and I'm always waiting 4-5 hours not to mention that I always tip the driver 5-7 dollars on top of the delivery fee. I just might have to look elsewhere

5 March 2025
Unprompted review

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