ILVE’s marketing material is extremely misleading in so far as it relates to refrigeration. Their refrigeration appliances (or at least the one we bought) are not hand made by a craftsman in Italy. Th... See more
Company replied
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To be honest, the customer service is ok. But. When you pay this much for an oven and 10 degrees at the centre is “within tolerable range” is laughable. It’s more like 20 at the front. I have to... See more
Company replied
ilve milano range and classic hood. thrilled with the new range, getting the hang of all the knobs, love that the burners have separate indentations to collect any spills which make cleaning up easie... See more
Recently received 100cm Milano Fry Top Double Oven Dual Fuel Range Cooker PD10FNE3 White & Brass. The product firstly looks great. Very stylish and well built. We opted for the fry top option as my... See more
Company details
Written by the company
This is the official Trust Pilot page for ILVE Appliances in the United Kingdom. All of our appliances are hand built to order by talented Italian craftsmen in the ILVE factory (just outside of Venice!). We love to receive feedback, and would love to get your thoughts on your experience with ILVE in the United Kingdom. We have our own UK service partner that we work closely with. If you have any queries about your ILVE product, please do get in touch office@kitchenex.co.uk. We are more than happy to assist you where we can. At ILVE, we offer an extensive collection of both range cookers and built-in appliances. Each appliance is built with professional grade materials for the home. With an exceptionally high level of detail, reliability and functionality, ILVE showcase an impressive selection of products. With a choice of styles, colours and sizes, you’re sure to find an appliance suitable for your home. Our team are happy to help wherever we can. We also have a network of brilliant retailers that can answer any questions. Visit our website and register to speak to an ILVE expert. We'll ask one of our experts to get back in touch at suitable time for you.
Contact info
MBP5, Meadowhall Business Park, Carbrook Hall Road, Sheffield, S9 2EQ, S9 2EQ, Sheffield, United Kingdom
- 0114 399 8672
- office@kitchenex.co.uk
- ilveappliances.co.uk
3.5
Average
43 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 24 hours
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I have had one of ILVEs amazing pizza…
I have had one of ILVEs amazing pizza ovens for about 5 years. What a brilliant oven! I can cook a fresh pizza in 2 minutes and they taste fantastic!
15 March 2023
Unprompted review
Reply from ILVE Official (UK)
Thanks for your review Gillian. What a great review - our pizza setting is one of our favourite functions. Please feel free to send any of your cooking photos to us. We would love to see them. Happy cooking!
I’m so happy that we purchased the ILVE…
I’m so happy that we purchased the ILVE majestic cooker, it is a statement piece in our kitchen it not only looks amazing but it is also great to cook on. The silver and gold looks so stylish and it gets so many compliments when people come over. It really is an investment and we are both so glad we purchased the ILVE cooker. The customer care team where so helpful and made the whole experience run smoothly. Overall we are super happy.
13 March 2023
Unprompted review
Reply from ILVE Official (UK)
Thank you so much for your review Charlotte! We are delighted that you are so happy with your choice. If you need any help at all in future, please do get in touch!!
We are delighted with our new Milano
We are delighted with our new Milano. The rotisserie function will take Sunday roasts to a different level.
13 February 2023
Unprompted review
Reply from ILVE Official (UK)
Thanks you so much for your review Alex! If you need any help in future, please let us know. We also have a link to our oven functions on our website which gives examples of how you can use each setting!
Thank you again, and have a wonderful day!
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