Luke was very attentive and informative. He patiently answered all our questions and made the booking very easy. We spent a long time on the phone to him but not once did he get impatient. We have boo... See more
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Review summary
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Having seen our holiday advertised on Facebook, we rang up to find out more about it. Eloise was very helpful and talked us through the holiday. We booked with her and we were able to choose our cabi... See more
Company replied
Henry was excellent. Very knowledgeable about our destinations. Sorted out best flight times so no waiting about at airports. He called back within 5 minutes with quote.Everything was excellent and... See more
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I just booked another holiday with imagine cruising for March 2028 to China. I previously traveled to South Africa and Azamara cruise and had a wonderful time. The holiday went like clockwork, trans... See more
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Company details
Written by the company
Established in 2011, we are a leading travel provider with offices across the globe, specialising in exceptional cruise holidays brimming with enriching experiences that offer so much more than just a cruise.
Imagine Cruising
Written by the company
- More than just a cruise
- By taking pride in our relationships with cruise, rail and land partners, we’re able to create outstanding cruise holidays, seamlessly paired with immersive tours of the world’s most desirable natural and man-made marvels, enchanting rail journeys, exclusive events in unexpected locations, and fabulous hotel stays at hand-picked accommodations. Discover an unparalleled collection of once-in-a-lifetime experiences in some of the most spectacular destinations on Earth.
- CRUISE & RAIL
- Just like cruising, with rail travel the joy is in the journey, an opportunity to discover rather than simply visit. Combined together they offer an irresistible draw for so many. Many of our cruise holidays encompass rail travel on some of the most iconic locomotives in the world. From the exquisite carriages of the Venice Simplon-Orient-Express to the majestic Indian Pacific and the sophisticated Rocky Mountaineer, there’s a rail experience for everyone.
- CRUISE & TOURING
- Our cruises paired with exciting land tours offer you a bespoke holiday experience and take you to some of the most famous natural and man-made wonders on our planet. From the majestic phenomenon of Iguazu Falls to the opulent palaces of India and the breathtaking ruins of Machu Picchu – our fully escorted tours empower you with the confidence to explore new places that you might have believed were once out of reach.
- CRUISE & EVENT
- From lively cliff-top concerts in Bali to chartering entire ships to create an exclusive entertainment programme for our customers, our unique and exciting events are what truly sets us apart. Whether you’re interested in fast and furious Formula One® Grand Prix™ World Championship action or dazzling musical performances from world renowned singers, we create once-in-a-lifetime experiences paired with incredible cruises, curated just for you.
- CRUISE & STAY
- Our meticulously crafted luxury cruise and stay holidays are designed with your relaxation in mind. Enjoy your downtime in carefully chosen hotels, all while embarking on journeys to some of the world's most extraordinary destinations by cruise. Whether you prefer intimate vessels or grand liners, cosmopolitan city breaks or beachfront havens, your next unforgettable holiday awaits with us.
- RIVER CRUISING
- From the enchanting Danube to the mystical Mekong, a river cruise offers you the chance to relax as you glide through some of the world’s most incredible waterways. Whether you’re a history lover, a culture enthusiast, or someone with a keen eye for architecture, you’ll enjoy immersive experiences that showcase the beauty of each stop.
- CRUISE DEALS
- If you’re looking for the latest cruise deals then Imagine Cruising has everything, from great value sailings to last-minute cruise and stay holidays. Our cruise deals include the latest exclusive offers and promotions from all the leading cruise lines. From short breaks to longer adventures, you'll find the best value cruises to the most popular destinations here.
- BOOK WITH CONFIDENCE
- Your holiday is ABTA and ATOL protected when you book with Imagine Cruising. Fully protected. Exceptional service and expertise. Highly recommended. Amazing value.
Contact info
Portland House, Bincknoll Lane, Interface Business Park, SN4 8SY, Swindon, United Kingdom
- 01793 856770
- customersupport@imaginecruising.co.uk
- imaginecruising.co.uk
4.8
Excellent
15k reviews
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Professional service
Telephone answered promptly. The person I talked to was knowledgeable, clearly spoken and answered any questions that I had. The terms and conditions were explained well and the holiday itinerary was read to me in full. I received documentation promptly. Very pleased with the service.
16 October 2026
Reply from Imagine Cruising UK
We are delighted to hear that your phone call was answered so quickly and that you had such a positive experience. It is wonderful to know our team member was clear, knowledgeable, and thoroughly walked you through your itinerary and terms before sending your documents over. Thank you for taking the time to share your feedback!
The agents went beyond to help us get…
The agents went beyond to help us get the cruise suite we wanted, allowing us to book the cruise for the price we wanted
19 October 2026
Reply from Imagine Cruising UK
We are so thrilled to hear that our team was able to go above and beyond to help secure your preferred cabin at a price that worked for you. Thank you so much for taking the time to share your positive experience!
Very helpful
The contacts at Imagine cruising were very helpful with my several queries
16 October 2026
Unprompted review
Reply from Imagine Cruising UK
We are delighted to hear that our team was so supportive and able to assist you with all of your questions. Thank you for taking the time to share your wonderful feedback with us!
Morgan was polite
Morgan was polite, friendly without losing professionalism, and was able to answer most of my questions. Those he couldn’t he has made a note on the booking and the Concierge rep will get back to us later.
Very pleased so far.
19 October 2026
Reply from Imagine Cruising UK
We are so delighted to hear that you had such a wonderful booking experience! It is fantastic to know that Morgan provided friendly and professional service while ensuring all your enquiries were thoroughly addressed. We truly appreciate your feedback
Response to all communications was very…
Response to all communications was very fast and flexibility in flight arrangements made them easy to work with.
1 October 2026
Unprompted review
Reply from Imagine Cruising UK
We're very happy to know that our quick communication and adaptable travel options made planning your journey such a smooth experience. Thank you so much for taking the time to share your wonderful feedback with us!
Aimee was excellent from start to…
Aimee was excellent from start to finish. She talked through the holiday/cruise in detail and provided a great service.
18 October 2026
Unprompted review
Reply from Imagine Cruising UK
We are delighted to hear that Aimee provided excellent service from start to finish and took the time to discuss your holiday and cruise in thorough detail. Thank you so much for taking the time to share your wonderful feedback with us!
Agent was very helpful and…
Agent was very helpful and understanding of our situation having traveled with Imagine Cruising on a number of occasions we consider the service we have received as excellent
28 September 2026
Unprompted review
Reply from Imagine Cruising UK
Thank you so much for your loyal support and for sharing your experience. We are delighted to hear that our agent was supportive and compassionate regarding your situation, and we are truly grateful that you consistently receive excellent service when booking your holidays with us.
Good service and great advice.
15 October 2026
Reply from Imagine Cruising UK
Thank you very much for taking the time to share your kind feedback!
Booking Experience a pleasure.
Pleasant, friendly, knowledgeable agents made my booking experience a pleasure and added to the excitement about our forthcoming trip.
12 October 2026
Reply from Imagine Cruising UK
We are so pleased to hear that our pleasant, friendly, and knowledgeable team made your booking experience such a joy. It is wonderful to know that our service added to your excitement for your upcoming trip. Thank you for taking the time to share your feedback!
Enjoyable experience
Answered the phone straight away.
Understood what I wanted and sorted it all out. Excellent.
17 October 2026
Reply from Imagine Cruising UK
We are so pleased to hear that your call was answered so promptly and that our team quickly understood and resolved your request. Thank you so much for taking the time to share feedback with us!
Courtesy and efficient
Courtesy and efficient, Lisa is definitely a plus for your company
14 October 2026
Reply from Imagine Cruising UK
We are delighted to hear that you experienced such polite and prompt service from Lisa. Thank you so much for taking the time to share your wonderful feedback with us
The patience when trying to do payment…
The patience when trying to do payment with a Spanish bank card
17 October 2026
Reply from Imagine Cruising UK
We appreciate your feedback and are glad you experienced helpful service during your payment process.
The sales gentleman was very helpful…
The sales gentleman was very helpful and friendly
13 October 2026
Reply from Imagine Cruising UK
We're so pleased to hear that your salesperson provided such great assistance and made your experience a pleasant one. Thank you very much for taking the time to share your positive feedback with us!
Efficient polite booking
Efficient polite booking. Adam was very ploite and precise and answered all my questions
17 October 2026
Unprompted review
Reply from Imagine Cruising UK
We are so pleased to hear that your booking experience was smooth and efficient, and that Adam was able to answer all of your questions politely and thoroughly. Thank you so much for taking the time to share your feedback with us.
Great Company
Imagine Cruising have been great to deal with, especially Eloise who was so very patient. We used this company a few years ago and had no issues whatsoever so we were happy to deal with them again.
16 October 2026
Reply from Imagine Cruising UK
We are delighted to hear that you had such a great experience dealing with us once again. It is wonderful to know that Eloise was so patient during your interaction. We truly appreciate your continued trust and loyalty, and we look forward to helping you plan more amazing journeys in the future.
Reply from Imagine Cruising UK
We are pleased to hear that you had a good experience
Reply from Imagine Cruising UK
We are happy to hear that your booking was handled so promptly and that our team provided such pleasant service to get your getaway all organised. Thank you for sharing your positive feedback with us!
Excellent service
12 October 2026
Reply from Imagine Cruising UK
Thank you for your review - thrilled to hear you had excellent service
Helpful staff quick service
15 October 2026
Reply from Imagine Cruising UK
We are happy to hear that our team provided prompt assistance and efficient care during your visit. Thank you for taking the time to share your positive experience with us.
Megan dealt with us today and provided…
Megan dealt with us today and provided a first class service. Very efficient, knowledgeable and friendly person who explained everything very clearly and made booking a holiday extremely easy. Excellent from start to finish.
15 October 2026
Unprompted review
Reply from Imagine Cruising UK
We are so delighted to hear that you received first-class service during your booking. It is wonderful that our team member's efficiency, knowledge, and friendly clear explanations made planning your holiday such an easy and enjoyable process from start to finish. Thank you for taking the time to share your feedback with us!
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