Imagine DIY Reviews 

957
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

I bought a journal and the image does not reflect the item which I received! I returned it to the address on the invoice the very day I got it as I was very disappointed. Initially there was no comm... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Received items very quickly. Well packaged and of the highest quality. Have bought from Leah before and definitely will again. Have now discovered Imagine DIY Facebook page and You... See more

Rated 5 out of 5 stars

Excellent customer service. Fast delivery. Product was great qualify & finished my wedding invites off perfectly. I have to say as well, when I received the package I was very impressed at the effort... See more

Rated 1 out of 5 stars

The handmade paper I bought was simply not of merchantable quality, torn edges and more like egg carton. The seller agreed to refund me if I sent it back. Trustingly I posted it back, but never rece... See more

Company replied

Company details

  1. Wedding service

Written by the company

At Imagine DIY we specialise in wholesale DIY wedding stationery and invitations, card making and craft supplies.


Contact info

3.4

Average

TrustScore 3.5 out of 5

957 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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3.4

All reviews

(957)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic, five stars plus!!

I recently used imagine DIY make my wedding invites I cannot recommend them enough 5-stars plus. In particular I worked with Jared and Ethan who were fantastic and very patient with my ever changing ideas. Quality of paper, card ect is high and my order came all individually wrapped in tissue paper beautifully presented. Cannot recommend enough, thank you imagine DIY team!

23 August 2021
Unprompted review
Rated 5 out of 5 stars

Very reliable

I have been using Imagine for a few years for my business supplies. I like the quality, value for money and speedy delivery. Someone is always on the other end of the phone to help with any enquiries or advise needed.

21 August 2021
Rated 5 out of 5 stars

Excellent products, customer service and quick delivery!

Excellent customer service- products ordered and arrived quickly within a week with Royal Mail. I was touched by the care and attention to packing my order, as well as the quality of the goods. I am extremely impressed and will happily order with Imagine DIY again. Many thanks!

19 January 2021
Unprompted review
Rated 5 out of 5 stars

Just Fabulous !

Brilliant !

I ordered some gold laser cut invitation pockets and they are beautiful.

When talking to the staff on the website online chat they were very helpful and provided me with the information I required .I will definitely be ordering from this company again when the items I need are back in stock.

Delivery was on time and quick , delivered by Royal Mail.

You won't be disappointed using this website and brilliant for wedding DIY.

Thanks for the great service !

9 January 2021
Unprompted review
Rated 5 out of 5 stars

The best company for DIY wedding invitations!

Brilliant company! Great choice of products and very helpful people! I had to revise my printing strategy and send my wedding inserts back a while after purchasing to have it professionally printed and Imagine DIY was super professional, helpful and friendly. It was printed and dispatched back to me within days! Highly recommend it

18 January 2020
Unprompted review

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