Their self test kits are terrible. If you have calloused fingers it's practically impossible to use, and you apparently need about 20x more blood than they claim you need.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I mailed my sample out on June 10th, and did not hear anything until I finally emailed on the 22nd. I was promptly emailed back, and was told I would definitely have my results very soon. Unfortunatel... See more
Company replied
Nothing in the test says you should be eating a lot of gluten before you take the test. It's cut back months before for calorie considerations. After reading up on celiac and testing, I now think the... See more
RA kit was easy enough to perform, and I received results in a timely manner. However, I had same lab work done in an outside lab to confirm, a few days after receiving my result and it was complete... See more
Company details
Written by the company
imaware™ is the at-home health testing leader and provides patients with the tools and data to enable awareness to chronic illness, empowering them to live a healthier life. imaware™ at-home tests come with physician oversight, are easy and painless, and are validated to be as precise as traditional lab tests. imaware™ offers tests for prediabetes, cardiovascular disease, and many other conditions starting at $79 per test. For more information, please visit us online at imaware.health
Contact info
Houston, United States
- 1.855.502.9273
- support@imaware.health
- imaware.health
2.0
Poor
175 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Result unreliable
RA kit was easy enough to perform, and I received results in a timely manner. However, I had same lab work done in an outside lab to confirm, a few days after receiving my result and it was completely different. Imaware results showed I had a high level of level of Anti-CCP antibodies, however results from LabCorp showed essentially none.
8 April 2020
Unprompted review
This Celiac test has saved me
This Celiac test has saved me! I was never tested for gluten and even after a heart monitor and MRI they could not figure out what was wrong with me, I was dizzy and had headaches all the time. Took this test and cut out gluten from my diet and I'm 100% better. I didn't have the typical celiac symptoms so I was never tested by my doctors. I am so thankful for this product!!
7 April 2020
Unprompted review
Amazing customer service and product
Amazing customer service and product! Would 100% recommend! There test gave me enough information to take to my primary care doctor and helped me finally get a diagnosis
7 April 2020
Unprompted review
They had quick turnaround for shipping…
They had quick turnaround for shipping and results. Customer service was excellent!
7 April 2020
Unprompted review
Easy To Use
I work a lot and don't have a lot of time to go to the doctor but my health is still important. I starting doing some research on at-home health test kits and came across imaware. Their kits are reasonably priced so I figured I'd give it a shot and I'm glad I did. I purchased my test from Amazon and it came within a few days. Followed the instructions, sent it back, and got my results within a week. I highly recommend this for working professionals.
7 April 2020
Unprompted review
Convenient & Fast
With everything going on in the world with COVID19, I began looking for an at home testing solution because going to a doctor's office with other potential sick people didn't seem ideal. I started researching online and came across imaware. The process with the men's health and wellness test was quick and very user friendly with their online portal.
7 April 2020
Unprompted review
Awesome product
Awesome product! I had trouble with my first kit (was not able to draw enough blood from the lancets), and they sent me another kit free with 8 extra lancets! Everything was super fast! Definitely will be using another test soon!
7 April 2020
Unprompted review
Not worth the $100 when it comes back…
Not worth the $100 when it comes back inconclusive. That was a big waste of money. I could have had my doctor do the test for much cheaper and would have received actual results.
7 April 2020
Unprompted review
Reply from imaware™
Hi Dawn - we're sorry to hear you didn't find value in our test. For people who test inconclusive, we offer another test to ensure you get answers to your health questions. Our team will reach out to you to ensure you received your testing kit.
This was an easy
This was an easy , efficient test. The test arrived very quick and the results came quickly as well . I highly recommend for anyone looking for an answer in their health journey.
7 April 2020
Unprompted review
Excellent service!
7 April 2020
Unprompted review
Great customer service
Great customer service and very convenient and (relatively) cheap option compared to getting blood work done.
I ordered a Celiac test, but when I took it, I couldn't get enough blood to come out. They promptly responded to my requests and sent me a new test for free with extra prickers to make sure I could get enough blood. The results came quickly as well. Definitely would recommend, and the customer service I experienced went way beyond my expectations.
11 March 2020
Unprompted review
Had a good experience
Had a good experience, a bit costly but good service
29 January 2020
Unprompted review
This test was super easy, highly recommend
This test was super easy and convenient, it took me only a matter of minutes to complete and then mail it back in. Within a week I was emailed my results. Their customer service was AMAZING and they were so quick to get back with me on my questions. I was so happy to get some answers on my stomach issues I’ve had for years. Thank you Imaware!!
29 January 2020
Unprompted review
imaware resolved an issue with Amazon
I originally ordered a kit through Amazon. It was missing some parts. Imaware rectified the situation quickly and sent me a new kit for free.
19 January 2020
Unprompted review
Happy this available to consumers
Despite a problem logging in to register a test, Customer support worked in a timely manner and the problem was resolved.
I’m happy to be able to monitor my health without jumping through hoops and begging the doctor to do a test.
18 January 2020
Unprompted review
Great service and results
Great service and results. I needed additional lancets and they quickly sent me them.
16 January 2020
Unprompted review
Ingenious solution for health screening & monitoring at my fingertips!
At home screening tests are exactly what I needed for managing a chronic condition, and this company is delivering solutions reliably and with world-class customer service. I'm grateful to Jani and all those who have made this quality product possible for our proactive health management needs.
16 January 2020
Unprompted review
The first test was inconclusive but got replacement for free
The first test was inconclusive, so they sent me a second test for free, I’m glad to see they made sure I got my results and stand behind their products.
16 January 2020
Unprompted review
The test was quick with easy to follow…
The test was quick with easy to follow instructions. Results were available in about 10 days and were both thorough and easy to follow.
15 January 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.