Immersion Heaters UK Ltd Reviews 

85
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Jamie is an absolute gem, anytime I call him he is so Welcoming and is a wealth of knowledge. how would I rate this company its got to be 5 stars.

Company replied

Rated 5 out of 5 stars

Spoke to a representative (Jay?) who was knowledgeable and confirmed that I was looking at the correct thermostat. Price and delivery were discussed and he said he would get back to me. Got back to... See more

Company replied

Rated 5 out of 5 stars

Just had a call with Jay at Immersion Heaters UK about a query I had about 3 phase vs single phase immersion heater connection. Even though I wasn’t necessarily buying (just yet..) he straight away go... See more

Company replied

Rated 5 out of 5 stars

If you need someone to talk sense Jamie is your man when it comes to immersion heaters Jamie will understand what you require and fit it to spec we went around the houses talking to some of these... See more

Company replied

Company details

  1. Heating equipment supplier
  2. Electrical equipment supplier

Written by the company

Immersion Heaters, Heating Elements and Over the Side Vat Heaters for applying direct heat to liquids and gases, we are happy to share our extensive niche knowledge, are proud of our problem solving mentality and outstanding customer service. If we can Collaborate in some way, find a Win-Win, share some knowledge, then even better. Discounts always available for nice people. And reviews! Stock Industrial Water Immersion Heaters in 2.25"BSP Brass at 3, 6, 9, 12, 18 & 24kW, available for next day delivery if ordered before 1am. Same for Brewery heaters at 3, 6, 9, 12 & 18kW. And finally stock Oil Immersion Heaters up to 6kW on the shelf for rapid delivery too. Bespoke heaters on 1″, 1.25″, 1.5″, 1.75″, 2″, 2.25″ and 2.5″BSP screwplug sizes are available in brass. 2″ and 2.25″ BSP also available in stainless steel. Heating elements to any desired power rating & length can be made bespoke, but if you are in a rush, standard power ratings of 1000, 1500, 2000, etc, and in foot length, ie, 12", 24", 36", 48", etc, up to 196" are on the shelf for quick turnaround. Over the Side Vat heaters also available within a week from UK based suppliers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

85 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(85)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Spot on

Spot on, really helpful and nothing was too much trouble. Would recommend !

21 March 2024
Unprompted review
Immersion Heaters UK Ltd logo

Reply from Immersion Heaters UK Ltd

Thanks for taking the time out to leave your first TP review Dan.

Rated 5 out of 5 stars

Great!

Jamie was more than helpful with my enquiry, friendly and knowledgeable too.

20 March 2024
Unprompted review
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Reply from Immersion Heaters UK Ltd

Thanks for taking the time to leave your first TP review, Alex. Much appreciated.

Rated 5 out of 5 stars

Great help

Thanks so much for your excellent advice and help, really appreciate it. Added bonus you made me laugh too.

19 March 2024
Unprompted review
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Reply from Immersion Heaters UK Ltd

Sending stats to Thailand makes me chuckle too! Thank you so much for taking time out to leave feedback, much appreciated.

Rated 5 out of 5 stars

Heater element

Jamie was extremely helpful and pointed me in the right direction

11 March 2024
Unprompted review
Immersion Heaters UK Ltd logo

Reply from Immersion Heaters UK Ltd

The only way is up! Cheers Neil, much obliged.

Rated 5 out of 5 stars

Clearly very knowledgeable

Just been talking through my options with Jamie. Clearly very knowledgeable about all things immersion heaters and their operating environment and helped me reduce the spec of what I thought I needed, resulting in saved costs

19 February 2024
Unprompted review
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Reply from Immersion Heaters UK Ltd

Knowledgeable in a niche, but thanks for the compliment, PC Parker. Speak again soon, I hope.

Rated 5 out of 5 stars

Great Products, Great service

IH UK were able organise our quote and supply the immersion heater with speed and accuracy. End user was very happy, hopefully we'll be ordering more in the future. Thank you Jamie and team.

1 December 2023
Unprompted review
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Reply from Immersion Heaters UK Ltd

Thank you for the feedback, Ann Marie. Drop me an email so I know which company you are, so I can do you free delivery or some such on those future deliveries, to show my appreciation.

Rated 5 out of 5 stars

Fantastic quality and customer service

Immersion Heaters UK have supplied us with multiple 18kw heating elements that have been utilized in projects within the Food industry. The build quality of these is Fantastic! Jamie is very knowledgeable and friendly his customer service 10/10.

For all upcoming projects with Heating elements we will 100% be sticking with Immersion Heaters UK!

5 February 2024
Unprompted review
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Reply from Immersion Heaters UK Ltd

Another review from the Emerald Isle, and your first here on TP. Much appreciated Matt, I look forward to a long & mutually beneficial relationship.

Rated 5 out of 5 stars

Very helpful recommend highly

25 January 2024
Unprompted review
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Reply from Immersion Heaters UK Ltd

Thanks very much for going to the trouble of leaving your first TrustPilot review on my behalf Dave. Seriously appreciated.

Rated 5 out of 5 stars

Excellent advice and quick service

Excellent advice and quick service. Great person to work with. Solved an immediate problem.

14 November 2023
Unprompted review
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Reply from Immersion Heaters UK Ltd

Thank you very much, young man. "I'm not a religious man, but god only knows if this is gonna work!?!" is one of the honestest things I've ever said to a customer. But you had faith, and the creative solution worked. And you are my first Double Testimonial, big discount on your next order!

Rated 5 out of 5 stars

Superb Knowledge, Advice, Quality & Delivery

Just via a few phone calls with Jamie he provided a industrial immersion heater to suit my needs on very short notice.
Highly recommend - I'm not very knowledgeable on immersion heater so I didn't really know what I wanted other then the fitting size and wattage. With this information Jamie managed to supply a immersion heater and thermostat that we wired and fitted to our equipment and it's working great.
Made my life much easier. Well worth it!

4 December 2023
Unprompted review
Immersion Heaters UK Ltd logo

Reply from Immersion Heaters UK Ltd

Thanks for the feedback Tom. I'm sure our rock solid heater survived it's somewhat strange working life without issue!
"The immersion heater will be ON at 100˚C for 24 hours then OFF for 24 hours each 5 times (10 days in total)." is one of the strangest requirements, yet!

Rated 5 out of 5 stars

Well what can I say about the service I…

Well what can I say about the service I have received from Jamie, after I managed to beat technology and send an email picture of the part I required, Jamie explained that he could not supply the unit, but he sent my email to a competitor to help me.
Not just here is a phone number get on with it, he knew I was not easy with technology so he did it for me.
Well done Jamie, you deserve to succeed with your can do attitude.
Thank you

13 November 2023
Unprompted review
Immersion Heaters UK Ltd logo

Reply from Immersion Heaters UK Ltd

Rarely does a review bring a tear to my eye, but it's been a difficult morning, and yours just has done. Thank you so much for your kind words, and from a Professional Reviewer too! 59 reviews indeed. Let's hope this one gets 5000 views too. Please send me a foto of the eventual element, 'proving' beautiful buns. Incidentally, those chaps are not my 'competitors', they are the reason I am in business & above ground. And I love 'em, so please do them a review too.

Rated 5 out of 5 stars

Great Technical Service

Jamie was a great guy to work with. My customer came to me with the requirement however I wasn't sure how to help - went to Jamie and he explained what was needed and gave a great technical service.
Have gone back to Jamie since with more enquiries

26 September 2023
Unprompted review
Immersion Heaters UK Ltd logo

Reply from Immersion Heaters UK Ltd

Thanks for taking the time to leave your first TP review Jack, much appreciated. We shall speak again soon, no doubt.

Rated 5 out of 5 stars

Excellent advice and service

Excellent advice and service in ordering new heating elements for our brewery kit.

6 November 2023
Unprompted review
Immersion Heaters UK Ltd logo

Reply from Immersion Heaters UK Ltd

Cheers Allan, I shall always treasure my 3rd customer! Looking forward to putting your foto on my "Favourite Cusomers" page.

Rated 5 out of 5 stars

10/10 service from Jamie who was…

10/10 service from Jamie who was extremely helpful with my order and went over and beyond to make sure we had what we needed on site on time. Also saved me a lot of money on what we were being quoted by Adveco for essentially the same product!

4 September 2023
Unprompted review
Immersion Heaters UK Ltd logo

Reply from Immersion Heaters UK Ltd

"...over & beyond..." is my default setting Dave, as you found out when it all went horribly wrong. Thanks for appreciating my efforts. Look forward to hearing from you in the future when you have similar, better defined, needs!

Rated 5 out of 5 stars

Definitely recommend

Definitely recommend! I ordered a pair of elements and the service was great and when the elements arrived in good time they was a quality product.

6 November 2023
Unprompted review
Immersion Heaters UK Ltd logo

Reply from Immersion Heaters UK Ltd

Cheers James, much obliged. Hope to speak soon when you need some more. I might even make a profit next time!

Rated 5 out of 5 stars

Great immersion heater and superb customer service

I needed a one-off immersion heater for a heat store/thermal accumulator. Jamie knows his stuff and couldn't have been more helpful. The immersion heater supplied is clearly very well made, substantial and exactly to spec.

22 August 2023
Unprompted review
Immersion Heaters UK Ltd logo

Reply from Immersion Heaters UK Ltd

Thank you very much Ian, for taking the time to say nice things. Much appreciated.

Rated 5 out of 5 stars

Amazing advice and service

Amazing advice and service. Highly recommend Jamie. Delivered super fast too

6 September 2023
Unprompted review
Immersion Heaters UK Ltd logo

Reply from Immersion Heaters UK Ltd

Absolute pleasure doing business with you Chris. Keep Making Stuff in Britain, our idiot 'illustrious' leaders will cotton on, eventually.

Rated 5 out of 5 stars

So helpfull

So helpfull, great honest service. Just wish i had come to these guys before i built the tank.

4 September 2023
Unprompted review
Immersion Heaters UK Ltd logo

Reply from Immersion Heaters UK Ltd

Cheers Tom. You win a prize for the fastest review in the history of IHUK. I haven't even sold you anything yet! I look forward to another glowing review when you have seen the quality of my wares. When we have sorted out your "unusual" screwplug limitations.

Rated 5 out of 5 stars

Request for quotation

Jamie passed on my quotation request quickly and two companies responded.

24 July 2023
Unprompted review
Immersion Heaters UK Ltd logo

Reply from Immersion Heaters UK Ltd

Thanks for taking the time out to leave feedback, I just wish I could remember who you are, PA Purchaser!?! I thought perhaps Kuwait Harrods, but your profile says you are UK.

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