Immiassist Reviews 1,080

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 888 reviews, reviewers had a great experience with this company. Customers often find the application process simple, fast, and straightforward, appreciating the ease of navigation and user-friendly interface. Many people highlight the efficiency of the service, noting quick processing times for their applications. However, some customers were dissatisfied with the pricing, finding the service to be expensive, often significantly more costly than official government websites. A few people also mentioned issues with the payment process, such as being asked for payment before all details were entered or experiencing difficulties with transactions.

What people talk about most

User experience

Consumers generally find the user experience to be positive, highlighting the ease of navigation and... See more

Website

Clients share ambiguous opinions on website experiences. Many reviewers express significant frustration and... See more

Price

Reviewers express strong dissatisfaction with the pricing, consistently reporting that the costs are... See more

Payment

Reviewers highlight negative aspects of payment. Many customers report being charged upfront without clear... See more

Service

Users describe ambiguous interactions with service. While some customers, for example, received their Kenya... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Making the application process clear and straightforward. Our Kenya eTA visas came through within less than 24 hours. All very simple, fast and most agreeable! Superb service.

Rated 4 out of 5 stars

It was pretty easy to process. However, they took my money first and then asked for my details later... what if I didn't qualify for a visa? Anyway, this website was a lot easier to use than some ot... See more


Company details

  1. Visa Agent

Written by the company

Visa, ETA, and travel paperwork made simple. ImmiAssist is 100% online agent helping you what you comply with all paperworks and requirements when travelling. We double-check your documents, submit and manage your application, and keep you updated until you get your travel visa. We are not a government agency but we have local migration and visa agents in our destinations to comply with all requirements and minimize risks of any rejections or problems when travelling.


Contact info

Promotion box for Immiassist

Travel Visa. The easy way.

Getting your visa has never been easier. Apply now, 100% online!

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 41% of negative reviews

Typically replies within 2 weeks

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Rated 3 out of 5 stars

It's pretty expensive for the service…

It's pretty expensive for the service especially since its optional for me to use it

10 February 2026
Unprompted review
Immiassist logo

Reply from Immiassist

Hi Pierre,

Thank you for your review! We are glad everything worked out for you.

Regarding pricing, we understand your concern. As a private assistance service, our fees cover: complete document verification, expert review before submission, 24/7 multilingual support and full application management and tracking.

Our service is here to give extra support and peace of mind to travelers.

Thank you for choosing us!
The ImmiAssist team

Rated 1 out of 5 stars

Stupid me got scammed into applying K…

Stupid me got scammed into applying K Eta as this website is the first to pop up on google. Paid 10 times more than if I had done it n the actual official KETA site without initially realizing it. Immeditely asked for a refund, which they showed to be able to refund only 80% of my paid fees. BUT WHEN I CLICKED ON IT, it says my order is not found! I cannot even access the refund link. Bot just replied my email with the standard answer which does not give any solution. It is a scam! Avaoid at alll cost!

9 February 2026
Unprompted review
Immiassist logo

Reply from Immiassist

Hi Kynan,

Thank you so much for taking the time to share your feedback with us. We completely understand your frustration, and we're truly sorry if there was any confusion about our services.

To be completely clear: we are a private visa assistance service, not affiliated with any government. We state this clearly on our website.

Our fees include:
- Detailed document revision
- Ensuring you get your visa the right moment as even getting it too early can cause issues due to validity
- Detailed visa tracking and recovery in case of loss, theft or issues with delivery
- Professional visa and travel support
- Government fees (directly established by governments)

All this to reduce any chances of rejections to almost zero.

We understand this was not clear to you, and we apologize for any confusion. Since you're having issues with the refund, please contact our support team at https://www.immiassist.com/contact-us/ so we can review your case and resolve this.

The ImmiAssist team

Rated 5 out of 5 stars

I used these people to apply for an…

I used these people to apply for an ESTA, but then decided not to go ahead with the application. These people refunded my money within a matter of days, only taking a £8.00 change for bank charges. I thought that was very reasonable under the circumstances. But I would advise asking for the cost before you make the application.

1 February 2026
Unprompted review
Rated 1 out of 5 stars

This is a company taking money for a…

This is a company taking money for a service which is provided for free by the relevant immigration department. When you realise it, it is too late

4 February 2026
Unprompted review
Immiassist logo

Reply from Immiassist

Hi Antonia,

Thank you so much for taking the time to share your feedback with us. We completely understand your frustration, and we're truly sorry if there was any confusion about our services.

To be completely clear: we are a private visa assistance service, not affiliated with any government. We state this clearly on our website.

Our fees include:
- Detailed document revision
- Ensuring you get your visa the right moment as even getting it too early can cause issues due to validity
- Detailed visa tracking and recovery in case of loss, theft or issues with delivery
- Professional visa and travel support
- Government fees (directly established by governments)

All this to reduce any chances of rejections to almost zero.

We understand this was not clear to you, and we apologize for any confusion. If you have concerns about your application, please contact us at https://www.immiassist.com/contact-us /

The ImmiAssist team

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