Immigration Trust Reviews 242

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, expertise, and genuine care, highlighting their helpfulness and supportive approach throughout complex processes. Many people found the customer service exceptional, appreciating the clear communication, quick responses, and detailed guidance provided at every step. Consumers frequently describe the service as efficient and stress-free, leading to positive outcomes and successful visa applications. While the overall user experience is positive, some people noted occasional minor communication difficulties. However, even in these instances, the process was still described as smooth, professional, and ultimately successful, indicating that any issues were effectively resolved.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team's professionalism,... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and support received.... See more

Service

Reviewers highlight positive aspects of service, consistently praising the clear, efficient, and professional... See more

Response time

Customers consistently report positive experiences with response times. Reviewers frequently highlight the... See more

User experience

Consumers find the user experience to be ambiguous. Many reviewers praise the clear, well-organized, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

More recently, after my daughter received a new passport, we needed to get her New Zealand visa updated to match. Once again, Mr. Park stepped in and handled the process with efficiency and care. W... See more

Rated 5 out of 5 stars

Immigration Trust was recommended by my fiancée, and I can honestly say I’m glad she found them. I didn’t really know what to expect with the visitor visa process, but they took all the stress out... See more

Rated 5 out of 5 stars

thanks Simon and the team for the support and assistance with my Permanent residency application.i would again want to state that your professionalism and dedication to help in preparation and submi... See more

Rated 5 out of 5 stars

We’d been through it all — visa after visa getting declined, countless lawyers and advisors telling us there was nothing more they could do. We felt hopeless, tired, and honestly ready to give u... See more


Company details

  1. Immigration Lawyer
  2. Immigration & Naturalisation Service

Written by the company

We are immigration law experts who specialise in Immigration Law in New Zealand. ​Immigration law is the only subject we focus on & specialize in.​ We have the expertise to guide, represent, and support you achieving your immigration goals.


Contact info

4.9

Excellent

TrustScore 5 out of 5

242 reviews

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Rated 5 out of 5 stars

Just an update

Just an update , I have gotten my residency through this firm. I am still in owe, the team is so dynamic and well- knowledgeable .

I can now be with my family indefinitely.

15 November 2022
Unprompted review
Rated 5 out of 5 stars

Best service ever!!!

Immigration Trust is the best team we have ever worked with in our 9 years as a migrant in New Zealand when it comes to our immigration applications. We found them in the mist of a storm, our residency application had been with Immigration for 2 years and 3months. We were already packing our bags and getting ready to head back home. Simon took our case and ran with it and we are very excited to say we are now Residents!

Our case was very difficult with a lot of complications, but Simon never gave up on us and always had a way to give us hope. The most important tool he used was communication, motivation and offering the best advise. Thank you Simon for helping us achieve our dream and for your efficiency.

28 September 2022
Unprompted review
Rated 5 out of 5 stars

Partnership Residence Visa

I would like to extend a heartfelt thank you to Simon Park and his wonderful team for all their help with my partner's resident visa and previous work visa. Simon was incredibly helpful in putting together the required paperwork and responding to the case officer, and we always felt confident that he would achieve a positive outcome. Thanks to him, my partner and I were able to make our dream in NZ a reality. We are forever grateful for his expertise and guidance, and we would recommend him wholeheartedly to anyone seeking assistance with their visa application. Thank you, Simon! 🙂

27 October 2022
Unprompted review
Rated 5 out of 5 stars

Finally got my Partnership Resident visa!!!

After a successful application for work visa, my Partnership based resident visa has been approved today..

I approached Simon via free phone appointment as he was able to help me out previously too.

I had been been on partnership work visa.
Previously I was on essentials work visa but then wanted to change job, so I straightly got advice from Simon.

At first I thought the process would be much more complicated but with the guidance of Simon, my partner & I were able to arrange the requested documents.

After providing the information, I kept in touch with Simon & his team. Whenever I asked for an update, he made sure I was the first person to know, Simon and his team has been highly engaging and keeping me upto date along. The communication response was sent via Simon as soon as he could.

I always had faith in Simon & his team, that they are the very best in sorting out any visa issues and new applications.

Once again thank you & definitely highly recommend Mr Simon Park and his team.

27 October 2022
Unprompted review
Rated 5 out of 5 stars

Residency Visa

My husband needed to apply for work visa and then his residency.
Simon and his team have been absolutely wonderful. They are very sincere and we are so happy that we found him. I went to two different lawyers and they were very negative about our situation. Simon helped us a lot. He has been absolutely amazing. I would definitely recommend them to anyone who asks for an immigration lawyer. Thank you so much Simon and team.

25 October 2022
Unprompted review
Rated 5 out of 5 stars

Immigration Trust

Immigration Trust

Level 33/23-29 Albert Street, Auckland CBD, Auckland 1010

Advogado de imigração

Angela Anacleto

21 pontos

 

uma semana atrás

I have been working with Immigration Trust for over a year and half now so I can assure everyone that Simon and his team at Immigration Trust are the best NZ immigration lawyers and advisors. Simon is extraordinarily professional and extremely competent. Before my husband was blessed to come across one of their posts on LinkedIn, we were in a very difficult situation. Our previous advisor had made many mistakes on my application, giving me the wrong and poor advice, which turned the application into a nightmare that seemed to never end, then she quit my case without any formal notice. Simon took over the application, and immediately identified all mistakes and quickly created a action plan for us to have the best chances of a good outcome. From the start Simon has been transparent and honest with us about the good and the bad, he told us it was going to be a very difficult case and there was no guarantees, however Simon has never given up and has always gone above and beyond for my case. He is incredibly resourceful in finding alternatives and solutions. He never stops until all legal and possible options are exhausted, and he knows them all. I will continue to use Immigration Trust for any immigration related needs in the future and I highly recommend Immigration Trust to anyone who is thinking about or dealing with NZ immigration at any level. If you are in a tough position, I'm sure Simon can help you, but if you don't want to be in a difficult situation in first place, then choose Immigration Trust from the start.

1 November 2021
Unprompted review
Rated 5 out of 5 stars

My name is Felicia Ann and I am from…

My name is Felicia Ann and I am from Malaysia, few months ago I was seeking for a lawyer to help me with my Partnership application and residency. I found a few immigration company and came across Immigration Trust. Simon and Ivy had done so much to help me get my Partnership work visa today. I am so glad I choose Immigration Trust service.

18th of October 2022
I have finally got my Partnership Resident Visa!! Thank you once again Simon!!! You have been an absolute legend with my case.

Looking forward to come back with my Permanent Resident Visa!!

Thank you Simon and team

18 October 2022
Unprompted review
Rated 5 out of 5 stars

After our disappointing engagement with…

After our disappointing engagement with our previous agent by the grace of God we found Simon and his amazing team. Our road to residency was really hard but Simon assured us that with his experience and knowledge nothing is impossible. Your team taught us so much in short time about how to address the law in NZ.

Thank you again Simon and the team you guys rock.

27 September 2022
Unprompted review
Rated 5 out of 5 stars

First contacted Simon on a phone…

First contacted Simon on a phone appointment, asking advice and telling him what are my concerns as soon as immigration announced RV2021. He gives his opinion on all my concerns and assure me that he is very confident in helping me. After decided to engage with Simon, the whole process went really smooth, Immigration Trust has a very good system in uploading necessary documents, easy access portal to handle payments, very quick and professional replies from Simon himself. After waiting for 8 months, Simon calls me and deliver the best news in my life over the phone without any question asked by INZ. I'm really happy with the outcome and definitely going to recommend him if I have friends that needed professional immigration advices.

10 October 2022
Unprompted review
Rated 5 out of 5 stars

First contacted Simon on a phone…

First contacted Simon on a phone appointment, asking advice and telling him what are my concerns as soon as immigration announced RV2021. He gives his opinion on all my concerns and assure me that he is very confident in helping me. After decided to engage with Simon, the whole process went really smooth, Immigration Trust has a very good system in uploading necessary documents, easy access portal to handle payments, very quick and professional replies from Simon himself. After waiting for 8 months, Simon calls me and deliver the best news in my life over the phone without any question asked by INZ. I'm really happy with the outcome and definitely going to recommend him if I have friends that needed professional immigration advices.

當移民局宣布 RV2021後,我通過電話預約聯繫Simon,詢問並告訴他我對RV2021申請的擔憂。在電話上,他耐心的聆聽我所有的擔憂,發表了自己的意見,並向我保證他非常有信心能夠幫助我。Immigration Trust 擁有非常好的系統,Simon每一次的回復都是非常快速與專業。終於等了 長達8 個月後,Simon 親自打電話給我,並通過電話傳達了我生命中最好的消息,我對Simon和他的團隊的付出感到非常滿意。

9 October 2022
Unprompted review
Rated 5 out of 5 stars

Unlawful for almost 12 years to a work visa

My parter was unlawful in NZ for almost 12 years due to circumstances out his control. We thought there was no hope for our little family as I consulted multiple lawyers however felt that they weren’t skilled enough in immigration law to be able to assist with our complex situation. We often felt judged when we would say how long he had been unlawful for but this was not the case with Simon. I read several of his reviews and knew I wanted to work with him. I paid for a consultation with Simon and he was upfront from the start and told us that it would be hard but he had confidence that we had a chance. There was no judgement and he was understanding - he made me feel confident to leave my partners application in his hands.

He kept me informed in what was needed and the secure portal made it super easy to provide documents and communicate with him if we had any queries. We worked together for a bit over a month and less then a week after Simon submitted my partners application under section 61 he rang us with the amazing news that
He was granted a 4 month work visitor. I have no doubt that if we went elsewhere this may have not been our result. We are blessed to have come across Simon and his team. I will forever recommend immigration trust and Simon Park to everyone who needs an immigration advisor - it was a smooth process and we were kept well informed the whole time. We will be engaging with Simon again to apply for residency which is something we never ever thought we would be able to say. Thank you Simon for keeping our family together!

28 September 2022
Unprompted review
Rated 5 out of 5 stars

When I decided to apply for residency…

When I decided to apply for residency in New Zealand, I expected it to be a daunting process. That was why I decided to seek help from professionals. I was lucky to find Immigration Trust. Simon was a fantastic adviser and his staff was very responsive. They were professional and went out of their way to help me with my application. I would highly recommend their services to anyone looking for help with their application. Thank you Simon, and Immigration Trust

8 May 2022
Unprompted review
Rated 5 out of 5 stars

Dear Simon Park

Dear Simon Park
Tajinder and I would like to thank you and your staff so much for all the hard work in helping us to obtain my partner Tajinder’s work visa.
We know that it could not have happened without you. What was probably the most stressful situation to deal with was made so much easier with all your time, patience and positive attitude.
9th may 2022 we received a PPI letter due to Tajinder’s medical conditions We were so disappointed from our previous lawyer when she didn’t respond proper to PPI LETTER and we found out that our extension request was declined. Same day we made a decision to change our lawyer then we found Simon Park and after arranging first phone call meeting on 10th may we decided same time to engage with him because he explained us everything so positively.and how you managed everything was beyond imagination.
I had couple of meetings with other lawyers that left us feeling not confident and doubtful about their services. Since my first meeting with you I knew that I was dealing with a person who is highly professional in what he does. You knew all the answers to our questions and right away offered different ways to deal with my partner’s visa options.
I will definitely recommend you to anyone looking for an immigration lawyer.
Thank you!
Tajinder ,Jag

23 September 2022
Unprompted review
Rated 5 out of 5 stars

Immigration Trust

I engaged Immigration Trust on the 24th May 2022 with the application being sent on the 21st July. My interim visa was received on the 22 July. My Post study work visa was issued on the 1st September. Total time from engagement to Visa issue was 3 months. Although there were issues that were beyond our control and this took up some time, the overall service provided was excellent

Tekivu na noqu veimaliwai kei iratou na kabani qo na Immigration Trust ena 24 ni vula o Me ena yabaki qo. E sa mai soli rawa kina na noqu interim visa ni se qai oti ga e dua na vula. Noqu post study visa (ni sa mai oti na noqu Vuli torocake) e soli ni oti e tolu na vula. Daumaka Sara na nodratou veiqaravi na kabani qo.

24 May 2022
Unprompted review
Rated 5 out of 5 stars

Unreserved Recommendations!

Words cannot begin to express the magnitude of our relief, our utmost gratitude for Simon and Immigration Trust. Faced with a character waiver on the back of an impossible situation, Simon managed to bring us to the other side with a residency visa! His work has been relentless, advocating and strategising on our behalf ever since we first engaged his services in mid-2021.

Simon, though it has been a long and arduous journey (I believe we have been your longest standing case to date); your communication and engagement remained meticulous which translated into highly effective strategy. With each INZ request (i.e. PPI letters) you managed our expectations at each step. And now I am absolutely relieved that this case is now closed.

If faced with a complicated immigration situation, peace of mind is paramount. It definitely pays to partner with experienced advocates who understand the intricacies of immigration bureaucracy and who are determined you get the best outcome possible. This was our experience with Immigration Trust and they will forever have our unreserved recommendation!

15 September 2022
Unprompted review
Rated 5 out of 5 stars

My resident visa just got approved…

My resident visa just got approved today!!! I was so happy when Simon called me this afternoon to deliver this wonderful news! We were so excited, emotional and most importantly grateful all thanks to Simon and his team! So our situation was complicated at the time and then we found Immigration Trust. Simon talked us through the process guided us through everything even though we never met and been working this whole time with him and his professional team through many phone calls and emails. Simon has been more than helpful and been with us throughout the whole process. We were happy and really appreciated it. Having trust for Simon and his team is the best decision I have ever made. I strongly recommend! 👍🏼

12 September 2022
Unprompted review
Rated 5 out of 5 stars

Simon and his team at Immigration Trust.

I recently had the pleasure of working with Simon and his team at Immigration Trust on my visa application. From the very beginning, they were extremely professional and efficient, making the whole process as smooth and stress-free as possible. They kept me up to date with every step of the process and made sure I had all the information I needed.

I'm happy to say that my application was successful, and I received my visa in a timely manner. I'm very grateful to Simon and his team for their help, and I would not hesitate to recommend them to anyone who needs assistance with their visa application. Thank you, Immigration Trust!

24 August 2022
Unprompted review
Rated 5 out of 5 stars

Partnership Resident visa Approved

Partnership Resident visa Approved

Dear Simon Park (Immigration Trust)
We came to a situation where we almost give up, I’m living with my partner (NZ citizen) in relationship more than 5 years and we have a son together but because of character waiver problem my visa gets declined, and we don’t really trust immigration advisors anymore because we had bad experience with last few advisors which lead our case to very difficult situation
But with the help of god I just randomly check immigration trust website and I was impressed with the reviews especially with partnership visas and s61 and also minister intervention successful cases, so I decided to contact with Simon.
Simon is very professional, he understand my case & decided to engaged with us and immediately request all my files from INZ to go to the bottom of my case which was very impressive. We have never met Simon in face everything happened through phone call & online portal which is very easy and time saving. We uploaded all the requested documents and followed Simon guidelines.

My case was one of the most challenging cases. It was because
1) INZ declined my first Partnership based work visa application due to character issues.
2) I became unlawful and received a deportation order.
3) a Deportation Appeal (Non-resident) to IPT was successful, and IPT granted me a 12-month open work visa.
4) but when I applied for a Partnership Based Work Visa, believing that my application would be successful, INZ declined my visa, making me unlawful again.
5) INZ refused my following Section 61 request.

However, my ministerial intervention was prepared and submitted after working with Simon. The Associate Minister of Immigration approved our request, and I got a 6-month open work visa. After that Simon start working on my resident visa & after 2 months it’s got approved as well, Simon call me to deliver this good news, I know that it could not have happened without the help from you and your team. It was probably the most stressful situation I have ever dealt with but was made so much easier with all your time, patience and positive attitude.

I will definitely recommend you to my friends or anyone looking for an immigration lawyer.

Thank you
Jugraj Singh

29 July 2022
Unprompted review
Rated 5 out of 5 stars

Professional and excellent service

Professional and excellent service. Simon works with each client very properly to the point explaining each circumstance and situation. Throughout my residency process, we have received full support and prompt response through his portal. Which is the best time-saving process.
I recommend it to all my friends. Thank you, Simon, for helping to get mine and my wife's residency.

25 July 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Simon has been really attentive with the application. Always ready to help and very prompt response throughout the application process.. best thing me and my husband liked was the portal, hassle free and connects you properly with your lawyer.. Simon will give you really good brief explanation of everything and each step with the understanding and support that we need..
I’ll definitely recommend his service to all in need…
Thank you Simon

25 July 2022
Unprompted review

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