Impakt Claims Reviews 

518
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Can’t thank impact claims enough been very helpful all the way through the process , which has only took around 4-5 weeks start to finish to get me a big enough refund to be able to spoil the child... See more

Company replied

Rated 5 out of 5 stars

I must say a massive thank you to Impakt Claims, and especially Bobby who helped me with my Car Finance Claim. Bobby kept in touch with me nearly everyday with updates. So friendly and informative, l... See more

Rated 5 out of 5 stars

The whole experience from start to finish was stress-free and seamless. I went in not expecting much but ended up receiving nearly £2000 back from my claim after only being offered £100 initially. Imp... See more

Rated 1 out of 5 stars

Dont use this company. They threating me every single day with payment and getting ccj on me when they told me i would recieve only £27 for my claim in december 2023 now which i said ok and made ot... See more

Company replied

Company details

  1. Money & Insurance

Written by the company

Working for our customers to ensure fair treatment, clear communication and professional assistance throughout their claim. https://t.co/M6wiC3xkJt


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

518 reviews

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No recent history of asking for reviews

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4.5

All reviews

(518)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent work Denzel 5 stars

Excellent work
Stayed in contact
Very helpful
Professional and easy to talk to
Denzel in particular was very good

2 January 2025
Unprompted review
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Reply from Impakt Claims

Hi Michael, thank you for your great feedback!

Rated 5 out of 5 stars

Pleasure to work with

Can’t thank impact claims enough been very helpful all the way through the process , which has only took around 4-5 weeks start to finish to get me a big enough refund to be able to spoil the children and clear some other debts up .
Currently have several other claims which the are working through to hopefully get me a further refund

Joanne and denzel especially can’t Thankyou enough .5 star from me

12 December 2024
Unprompted review
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Reply from Impakt Claims

Hi Freddy, thank you for your amazing feedback!

Rated 5 out of 5 stars

Really really terrific result for me…

Really really terrific result for me you did everything for me I didn’t have to do anything at all great company and service

26 November 2024
Unprompted review
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Reply from Impakt Claims

Hi Mark, we really appreciate your brilliant feedback!

Rated 5 out of 5 stars

Highly recommended

Would highly recommend this company they have successfully took me through 2 claims. Very easy process kept fully updated. And every single person I have spoken with has been excellent.

21 November 2024
Unprompted review
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Reply from Impakt Claims

Hi Michael, thank you for your brilliant feedback!

Rated 5 out of 5 stars

Great company would definitely use…

Great company would definitely use again kept informed regularly what's even better they won my claim.
Would definitely recommend.

13 November 2024
Unprompted review
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Reply from Impakt Claims

Hi Terence, thank you for your brilliant feedback!

Rated 5 out of 5 stars

Incredibly friendly staff members that…

Incredibly friendly staff members that helped me through the process, and today received my first refund for them. No hassle, no fees until you've received your refund.

Great service.

11 November 2024
Unprompted review
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Reply from Impakt Claims

Hi Gino, thank you for your great feedback!

Rated 5 out of 5 stars

What a fantastic team

What a fantastic team! I came across Impakt Claims on TikToc and wasn’t sure if it was legitimate, I can confirm not only are they legitimate but they are 100% committed to getting people refunded. I received a refund within weeks of signing with them and I didn’t have to lift a finger, they did all the work on my behalf and once I received an offer, payout was within minutes. I honestly cannot recommend them enough!

5 November 2024
Unprompted review
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Reply from Impakt Claims

Hi Fatima, thank you for your great feedback!

Rated 5 out of 5 stars

Very simple and easy to start

Very simple and easy to start. They done all the leg work and reduced one of my payments by £350ish!

4 November 2024
Unprompted review
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Reply from Impakt Claims

Thank you for your great feedback!

Rated 5 out of 5 stars

Joanne was fantastic in looking after…

Joanne was fantastic in looking after our case and got a great result for us, very friendly and approachable, clear in communication making this journey very easy, also only to happy to help and assist with any enquiries you may ask, thank you for your help so far.
Regards Marc,

30 October 2024
Unprompted review
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Reply from Impakt Claims

Hi Marc, thank you for your great feedback!

Rated 1 out of 5 stars

Got a letter plus a court letter saying…

Got a letter plus a court letter saying I owed £700 for them getting me my amegio refund, I went through amegio sheme to get this and weeks later they say I owe this, ave never had any correspondence with them till now.

28 October 2024
Unprompted review
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Reply from Impakt Claims

Hi Sharon,

We are obviously disappointed that you feel this way.

Impakt Claims originally submitted your claim in 2020 and subsequently supervised successful enrolment in the Amigo scheme which was confirmed by them in 2022. Having checked our records I can see that we then emailed with updates on the progress – or lack of – with the scheme on multiple occasions before you unsubscribed from receipt of further mails.

Having then confirmed with Amigo the value and timing of the refund paid to you, we then attempted to engage with you over the payment of the fee due. Unfortunately, we were unable to contact you and escalated the matter accordingly.

We are very sympathetic to our customer’s frustrations with the Amigo Scheme, although we do need to point out that this and any miscommunication from Amigo, were entirely outside of our control.

Kind regards,
Impakt Claims

Rated 5 out of 5 stars

Highly recommend extremely helpful

Cannot recommend this company enough used them twice now and got a really good offer both times that I didn’t expect very little hassle and time filled in a form and within a month they had successfully got me a refund on both occasions Sammy and Tom were really easy to talk to and great communication on what was happening through the process

18 October 2024
Unprompted review
Rated 5 out of 5 stars

Wholeheartedly recommmend this company

Wholeheartedly recommmend this company! Tom and Krisha were amazing throughout. I was hesitant to start but should never have worried. I didn’t just get a result, I got the result I could have only dreamed about. I cried when I heard! This is utterly life changing for me having been totally devastated a few years ago by vile scammers. I can’t thank them enough. If you’ve thought about it, do it. I can’t promise the same result but you have nothing to fear and absolutely nothing to lose. Thank you Tom and Krisha.

11 October 2024
Unprompted review
Rated 5 out of 5 stars

Thank you ImpaktClaims

Ref: C071772-CA164728

Saw the advertisement for ImpaktClaims and decided to give them a chance. Two of my loans where eligible for investigation however only one had enough information to pursue. True to there word I heard back within 12 weeks. ImpaktClaims had managed to arrange a reduction of £4,625.20 from a £4,791.28 loan to which I was over the moon with. Futhermore because it was a reduction and not a reimbursement I wasn't charged a penny! So only £166.08 to pay and no more loan. I would definitely give this company a go as you never know...

The reason the loan was eligible for a refund/reduction was because they offered me several,'Top-up's' to the original loan over a period of 7 years. Every time this was done the APR was increased without my knowledge and the company in question never once checked if I could actually afford the repayments. Because of this they were found to be guilty of irresponsible lending and ordered to repay all of the interested gained.

Finally companies that target people with low/poor credit are being held accountable for taking advantage and charging extortionate interest rates!

Thank you ImpaktClaims x

P.s. The company in question was 118 118 Money - So if you've had a loan with them and had Top-ups please contact ImpaktClaims for help.

2 October 2024
Unprompted review

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