⭐ 1/5 — Refund blackmail + incomplete order. Order #289110502 placed during an Eric Bompard sale. I only received half of the items I ordered. Items were returned and confirmed received by Imparfaite... See more
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⭐ 1/5 — Refund blackmail + incomplete order. Order #289110502 placed during an Eric Bompard sale. I only received half of the items I ordered. Items were returned and confirmed received by Imparfaite... See more
Company replied
The new website has meant I've had to stop using Imparfaite which is such as a shame as I was a regular customer. They have removed the option to buy multiple items from sellers (international shippin... See more
The mail packaging has only one layer of plastic bags, which contains clothes directly inside, and there is no extra layer of protection. The packaging bag sent over has been broken, which will contam... See more
I have been shopping from Imparfaite since 2018. Not even once, I had a delivery issue or a quality issue. Their agents are always available and if not you can leave a word and they will get back to y... See more
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Service incroyable - and excellent quality products
Super sweet customer service representative Mathilde ;) Amazing collection and of course just good for our one and only planet
Here is the DL, website is a new experience to get used to but the clothes are just perfect and returns are as well easy. If you’ve ordered and see something you like after the fact you can contact them and they’ll combine shipping. Try to send your offers in at one time since they expire in 24 hours.
So big love to the customer service team! Can’t wait to be a repeat customer
Imparfaite is an incredible resource for vintage shopping. I’m always so happy with my purchases from there, when you get used to vintage shopping online and know your size and measurements, the listings are well detailed and always as described. Shipping is also fast, and customer service very quick to reply
Imparfaite is a vintage marketplace for the modern, fashion- and eco-conscious individual looking for quality and unique pieces to complete their wardrobe. I love vintage hunting in this marketplace because the quality is assured, the finds are unique, and the customer service is excellent. I have the possibility to return an item if it does not suit me. Don't hesitate with Imparfaite!
Great customerservice with always positive vibes. I have found some lovely vintage treasures which stand out from the crowd. The quality is so much higher than todays fast industry. I will definately remain a customer of Imparfaiteparis :)
I purchased two items from Imparfaite. The selection is beautiful. Unfortunately there was some confusion over the availability of my items and I was refunded in full for both, and given a code for free postage in future. Oddly, one of the items did arrive in the end. If was packaged beautifully. I was able to communicate with the team quickly and effectively to ensure the funds reached them. Will shop again!
I am IN LOVE with each item in my first order. I have wanted to order from you for a very long time and I’m so glad that I did! The items are in beautiful condition and were packed so thoughtfully and carried the most lovely, natural and light fragrance- these things really make a difference to me. Thank you so much for taking the time to do these things. You create an experience with these special touches! I already placed a second order and am thrilled to be connected to your community. Thank you!
The quality of the item I purchased is perfect!!! highly recommended!!! I will repeat for sure!!!
I bought a beautiful pair of patch jeans, Unfortunately had to return them. A professional company from start to finish. 100% recommended
Imparfaite Paris is one of the best vintage online shop around. It's easy to shop, the products are well listed and I love that they have a quiz to find your perfect vintage Levi's 501! The prices are a little bit on the higher end side, but it's always worth investing in a vintage piece; for the planet and ultimately your wallet (cause it already had, and will continue to pass the test of time!).
The pants I ordered are amazing, I love them so much! I think they were really expensive though, I would give 5 stars if prices were a little lower.
I have ordered a few times from imparfaitparis. Always great service and gorgeous special clothes.
I love the clothes and love the prices but forgot about the foreign fee I would get from my bank, they held my clothes for 2 weeks without sending so I didn't get my dress in time for the event I needed it for, and the Levis do not fit whatsoever, they're so so small. Otherwise I love the clothes I got.
Speedy delivery from France to Italy. Absolutely gorgeous 1970s dress in perfect condition and with the loveliest perfume scent that livened my entire closet! Merci’ beaucoup!
Always lovely to purchase from Imparfaite.
Thank you for having the best treasures and a super-efficient service!
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