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Pacchetti vacanza, tour guidati, hotel, villaggi e residence per un'indimenticabile esperienza di viaggio nelle più belle destinazioni d'Italia.
Via Baiola 86, 80075, Forio, Italy
4.7
1k reviews
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Excellent seamless service from airport to hotel via ferry. Tours were well organised and timely. Would definitely recommend using this company
Reply from Imperatore Travel World
Dear Mr. Wright,
Thank you for sharing your experience with us!
We are happy to know that you enjoyed your stay and appreciated our services.
We hope to have the pleasure of welcoming you back soon!
Best regards
ITW Customercare Team
Well organised, well executed travel service.
They kept us informed before start of the travel by WhatsApp and continued to remain in touch.
Picked us from the airport and all transfers were well organised and seamless. We have never experienced such a seamless travel. Staff were very helpful, polite, respectful and informative.
Reply from Imperatore Travel World
Dear Ravi,
we want to thank you for sharing your experiences with us during your recent holiday.
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – our guests !
We have shared your feedback with all our staff .
Once again, we appreciate you taking the time to share your feedback and we thank you for choosing to travel with us.
We hope to see you again!
Best regards
ITW Customercare Team
A bittersweet experience. I took the Magical Sicily tour from 17.9-4.10.25. I made sure the agent I booked with passed on info that I am vegan. It was also on my booking documents. This information did not seem to be passed on and every set meal lunch and dinner was an exhausting negotiation of what I could and couldn't eat. Options were extremely limited. Also, several of the hotels were not 4 star as described, either. The only positive was our brilliant guide, Mariela, whose impressive factual knowledge of all the sights and sites made the trip interesting as she brought the history of the island to life. I learnt a lot.
Sicily is indeed magical - a very beautiful island to visit - but I felt very let down by Imperatore.
Reply from Imperatore Travel World
Dear Marina,
We thank you for sharing your experience and for choosing Imperatore Travel World as the organizer of your holiday. We are truly sorry that your trip did not fully meet your expectations, particularly regarding the food options.
For many years, we have regularly welcomed guests with dietary intolerances, allergies, or specific preferences, which we always communicate in advance to the restaurants and hotels included in our tours.
Our clients have always appreciated the care and attention they received upon arrival.
We would like to clarify that your request for vegan meals was duly communicated in advance to all the restaurants and hotels involved in the tour, in accordance with our standard procedures.
We regret that, despite this, suitable solutions were not always provided on some occasions.
We are pleased to know that you appreciated the professionalism of our guide and the beauty of Sicily, and we hope to welcome you again in the future to offer you a fully positive experience.
Best regards,
ITW Customercare Team
The price fixed dinners were disappointing because we were only given one choice for each course.A choice of one of two first course and one of 2 main course plus a vegetarian option would have been preferred.
A clearer description of daily activities including length of day, time on the bus, difficulty level would have been appreciated. Mariella our guide and Ludovico our driver were outstanding. The included dinners were below expectations. Breakfast at most hotels was good. Would have liked to have had fabulous Sicilian food as part of the package.
Reply from Imperatore Travel World
Dear Pina,
We sincerely thank you for sharing your experience and for the detailed observations you kindly provided.
We are sorry that the dinners did not fully meet your expectations, and we greatly appreciate your suggestions. These are important aspects that we are committed to improving.
However, we are pleased that you appreciated the professionalism of our staff, which represents one of the essential values that make our Tours unique.
We thank you again for your feedback, which is a valuable tool for our continuous growth and improvement.
Best regards,
ITW Customercare Team
We did a beautiful tour of Naples and the Amalfi Coast. Our tour host and guide, Alessia, has been courteous, available, well prepared, always interacting with us with a smile. We appreciated her being always sweet with and attentive to our young kids. Vincenzo drove the bus like a wizard through small and busy roads, always on time and safe. Stefania, our guide at Naples, Capri, and Caserta, gave us very interesting and entertaining information, always presented in beautiful Italian. I definitely recommend the experience.
Reply from Imperatore Travel World
Dear Mr Garzoglio,
we want to thank you for sharing your experiences with us during your recent stay in Neaples and Amalfi Coast.
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – our guests !
We have shared your feedback with all our staff !
Once again, we appreciate you taking the time to share your feedback and we thank you for choosing to travel with us.
We hope to see you again!
Best regards
ITW Customercare Team
Staff very professional, efficient and courteous. We booked thru Jetline Holidays but the whole vacation was managed by Imperatore Travel from the timely pick up at arrival in Naples Airport to destination of Ischia, all the tours were executed in a timely matter and it was very well organized.
Reply from Imperatore Travel World
Gentile Roberto,
siamo felici di leggere che abbia totalmente apprezzato i nostri servizi.
Ci auguriamo di poterle regalare presto altre meravigliose esperienze di viaggio!
Saluti,
Il team del Servizio Clienti
Reply from Imperatore Travel World
Gentile Antonio,
Le siamo molto grati per la recensione e ci scusiamo per il ritardo nella risposta.
La ringraziamo, inoltre, per aver sottolineato l’eccellenza del nostro Staff accuratamente selezionato per valorizzare ogni singola esperienza di viaggio.
Saluti,
Il Team del Servizio Clienti
Unica location Wilde rimasta con l eccellenza della natura a fare in ricamo finale .top
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